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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4601 Views
  • 1 replies
  • 9 likes
  • Security
  • 4601 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465201 Views
  • 976 replies
  • 111 likes
  • Account
  • 465201 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205656 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205656 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113256 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113256 Views
  • 72 replies
  • 12 likes

Solved!! Family Plan but can't listen on two phone at the same time

Hi, I have updated my subscription from a single user ($10 to a family plan $15) but I am not sure why when I am trying to listen to music and my wife is listening at the same time I get the notification on my phone that "you are listening on...{my w...

  • Regular
  • Hi,   I have updated my subscription from a single user ($10 to a family plan $15) but I am not sure why when I am trying to listen to music and my wife is listening at the same time I get the...
  • JackBeau
  • Composer
  • 980 Views
  • 1 replies
  • 0 likes
  • Account
  • 980 Views
  • 1 replies
  • 0 likes

activity feed not showing my activity

I switched to private a few days ago and then switched back on my mac book, I have spotify of my phone and tablet, and since I switched my activity no longer shows up on my friends feed, its been going on for the last few days... tried downloading ap...

  • Music Fan
  • I switched to private a few days ago and then switched back on my mac book, I have spotify of my phone and tablet, and since I switched my activity no longer shows up on my friends feed, its been goi...
  • JackBeau
  • Composer
  • 785 Views
  • 1 replies
  • 1 likes
  • Account
  • 785 Views
  • 1 replies
  • 1 likes

is impossible get in the account..I am going to give up and uninstaller in mi PC

SPANISH: +ES IMPOSIBLE ACCEDER A MI CUENTA....DIRIJE EL ENLACE A INTERNET EXPLORER, Y ES PESIMO ESE NAVEGADOR!! ADEMÁS TODOS LOS INTENTOS POR HACERLO EN OTROS NAVEGADORES PARA UNICAMENTE ACCEDER A MI CUENTA SON INFRUCTUOSOS, ES COMO SI SE HUBIESE ELI...

  • Newbie
  • SPANISH: + ES IMPOSIBLE ACCEDER A MI CUENTA....DIRIJE EL ENLACE A INTERNET EXPLORER, Y ES PESIMO ESE NAVEGADOR!! ADEMÁS TODOS LOS INTENTOS POR HACERLO EN OTROS NAVEGADORES PARA UNICAMENTE ACCEDER A ...
  • Luke
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Playlists not appearing

Premium User. I have a number of playlists in Spotify, but recently all but 5 no longer appear when I go to Library-Playlists on my mobile devices. They all appear on my laptop.If I tap on my profile pic in the top left corner and tap on where it say...

  • Regular
  • Premium User. I have a number of playlists in Spotify, but recently all but 5 no longer appear when I go to Library-Playlists on my mobile devices. They all appear on my laptop. If I tap on my profi...
  • Luke
  • Spotify Star
  • 3961 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 3961 Views
  • 1 replies
  • 0 likes

Solved!! how to accept invite to premium for family

i already have an account with spotify. How do I activate my invite to premium family?

  • Newbie
  • i already have an account with spotify.  How do I activate my invite to premium family?
  • nikobeck
  • Newbie
  • 339238 Views
  • 62 replies
  • 5 likes
  • Premium
  • 339238 Views
  • 62 replies
  • 5 likes

Superuser Contribution I want Family premium

Holy cow. Spotify harder to directly contact than the mob . Spotify. I AM Premium. I had to drop for reasons I'm confused and concerned by .you NEVER Reply to tmyour emails . Insgibe how you treat your non premium. If I don't hear back within 24 in s...

  • Visitor
  • Holy cow. Spotify harder to directly contact than the mob . Spotify. I AM Premium. I had to drop for reasons I'm confused and concerned by .you NEVER Reply to tmyour emails . Insgibe how you treat yo...
  • Melody
  • Spotify
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music stops randomly when played on HT amp

I started using Spotify recently since it has not been available in South Africa that long. I upgraded to premium so that I could get it to cast to my HT amp which has the app. Everything worked great until a few days ago when the music would just st...

  • Casual Listener
  • I started using Spotify recently since it has not been available in South Africa that long. I upgraded to premium so that I could get it to cast to my HT amp which has the app. Everything worked grea...
  • Melody
  • Spotify
  • 1272 Views
  • 4 replies
  • 0 likes
  • 1272 Views
  • 4 replies
  • 0 likes

Minha conta aperece em nome de outra pessoa quando envio convite

Quando envio convite da minha conta chega em nome de outra pessoa e minha exposa não consegue se cadastrar na minha conta familiar.

  • Casual Listener
  • Quando envio convite da minha conta chega em nome de outra pessoa e minha exposa não consegue se cadastrar na minha conta familiar.
  • douglasalencar
  • Casual Listener
  • 524 Views
  • 2 replies
  • 1 likes
  • 524 Views
  • 2 replies
  • 1 likes

Cant remember Username

Hi everyone, wondering if you can help. I have been using Spotify for a while now and paying for Premium. I have in the last few days upgraded my phone contract and switched my phone. Now what I thought was my log in info is actually of a a older acc...

  • Newbie
  • Hi everyone, wondering if you can help. I have been using Spotify for a while now and paying for Premium. I have in the last few days upgraded my phone contract and switched my phone. Now what I thou...
  • JackBeau
  • Composer
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Logging In Problems

Hello. I know this may sound ridiculous but I know my user name, I just don't know which email I used for this account. Therefore, requesting to reset my password is useless because it doesn't state which email the link is sent to. Please, if someone...

  • Newbie
  • Hello. I know this may sound ridiculous but I know my user name, I just don't know which email I used for this account. Therefore, requesting to reset my password is useless because it doesn't state ...
  • JackBeau
  • Composer
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Release Radar songs from artists I don't want

For about 3-5 months now I have been getting songs from a few different artists that Im not a fan of. I think I listened to one of their songs once and then now their songs are in my playlist every week, is there a way I give the algorithm a hint tha...

  • Newbie
  • For about 3-5 months now I have been getting songs from a few different artists that Im not a fan of. I think I listened to one of their songs once and then now their songs are in my playlist every w...
  • JackBeau
  • Composer
  • 890 Views
  • 1 replies
  • 1 likes
  • 890 Views
  • 1 replies
  • 1 likes

Solved!! Problemas al Cambiar de cuenta premium a Familiar

Buen día, tengo una cuenta premium y quiero hacerla crecer a una cuenta Familiar, pero al momento de pagar me dice que hay problemas con la tarjeta de credito o el banco y no me permite la operación, pero esa tarjeta es la misma que uso para pagar mi...

  • Casual Listener
  • Buen día, tengo una cuenta premium y quiero hacerla crecer a una cuenta Familiar, pero al momento de pagar me dice que hay problemas con la tarjeta de credito o el banco y no me permite la operación,...
  • santiagotico
  • Casual Listener
  • 206734 Views
  • 43 replies
  • 2 likes
  • Account
  • 206734 Views
  • 43 replies
  • 2 likes

Superuser Contribution can't follow or unfollow artists.

Someone please help me. I can't follow or unfollow artists. < Post moved from blog comments >

  • Casual Listener
  • Someone please help me. I can't follow or unfollow artists.  < Post moved from blog comments >
  • Melody
  • Spotify
  • 2750 Views
  • 1 replies
  • 0 likes
  • Account
  • 2750 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify being played on other device interferes with remote drvice

We have premium, and control Spotify on our heos speakers from two phones. When I leave the house and someone at home starts Spotify up on the speakers, a notification pops on my phone (now not on the same network) and stops playback of other apps, a...

  • Newbie
  • We have premium, and control Spotify on our heos speakers from two phones. When I leave the house and someone at home starts Spotify up on the speakers, a notification pops on my phone (now not on th...
  • Melody
  • Spotify
  • 959 Views
  • 3 replies
  • 0 likes
  • Account
  • 959 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot connect to Facebook using Windows Desktop App or through website

Hi, I have an issue that seems to be quite popular. I try to connect my FB account using the desktop app and it just does nothing when I click the button. When I try to do the same through the website it gives me the error: Sorry there has been a tem...

  • Casual Listener
  •   Hi,   I have an issue that seems to be quite popular. I try to connect my FB account using the desktop app and it just does nothing when I click the button. When I try to do the same t...
  • Melody
  • Spotify
  • 1269 Views
  • 5 replies
  • 0 likes
  • Account
  • 1269 Views
  • 5 replies
  • 0 likes

Spotify freezes whenever trying to log in

Whenever I try to login into Spotify on my desktop, it would just freeze and not do anything. I've resetted my password and reinstalled the program multiple times already, yet the same problem still occurs. My login credentials are certainly correct ...

  • Newbie
  • Whenever I try to login into Spotify on my desktop, it would just freeze and not do anything. I've resetted my password and reinstalled the program multiple times already, yet the same problem still ...
  • Kreyon
  • Newbie
  • 380 Views
  • 1 replies
  • 0 likes
  • Login
  • 380 Views
  • 1 replies
  • 0 likes

Can't access my premium

Hi, been paying for premium for 3 yrs. out of nowhere in January app said I'd been downgraded to free so thought nothing of it. Just looked at my bank statements and have been charged for premium still every month haven't missed a payment. So went ba...

  • Casual Listener
  • Hi,    been paying for premium for 3 yrs. out of nowhere in January app said I'd been downgraded to free so thought nothing of it. Just looked at my bank statements and have been charged ...
  • Nico
  • Community Legend
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

Suddenly out of premium account

What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.... Niles

  • Casual Listener
  • What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.....
  • Niels_c
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Superuser Contribution Inte möjligt att ändra land/betalningsinfo

Under Profil går det inte att ändra Land, man hänvisas där till ett hjälpavsnitt där det står att man ändrar Land genom att lägga till ett nytt betalkort utfärdat i det landet och därefter får en förfrågan om att ändra inställningar. När man försöker...

  • Casual Listener
  • Under Profil går det inte att ändra Land, man hänvisas där till ett hjälpavsnitt där det står att man ändrar Land genom att lägga till ett nytt betalkort utfärdat i det landet och därefter får en för...
  • Vanillawithap
  • Casual Listener
  • 990 Views
  • 3 replies
  • 0 likes
  • Account
  • 990 Views
  • 3 replies
  • 0 likes