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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10016 Views
  • 3 replies
  • 9 likes
  • Security
  • 10016 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498844 Views
  • 982 replies
  • 112 likes
  • Account
  • 498844 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214610 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214610 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122904 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122904 Views
  • 72 replies
  • 12 likes

Superuser Contribution i cant logged in with my facebook account

my account username was Mekanik, then i wanted to changed my username, so i changed my facebook username, suddenly my account username change to random numbers and logging out itself. when i try log in with my old username and my current username, it...

  • Newbie
  • my account username was Mekanik, then i wanted to changed my username, so i changed my facebook username, suddenly my account username change to random numbers and logging out itself. when i try log ...
  • user-removed
  • Not applicable
  • 428 Views
  • 1 replies
  • 0 likes
  • Other
  • 428 Views
  • 1 replies
  • 0 likes

transferring premium to another account

My dad finally agreed to get me a spotify premium but the problem is that he made another account that has the premium while my own is still free. All my music is on my own account and I really like to follow the statistics on spotify.me and I'd like...

  • Newbie
  • My dad finally agreed to get me a spotify premium but the problem is that he made another account that has the premium while my own is still free. All my music is on my own account and I really like ...
  • Maxim
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Ban" artist from radio

I had a charge and it's not from me. How do I go about contacting Spotify to get my my money refunded I had a charge $9.99 and it's not from me.

  • Newbie
  • I had a charge and it's not from me. How do I go about contacting Spotify to get my my money refunded I had a charge $9.99 and it's not from me. 
  • user-removed
  • Not applicable
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists have disappeared

Just logged into my Spotify account and all my playlists are gone! How do I get them back??

  • Newbie
  • Just logged into my Spotify account and all my playlists are gone! How do I get them back??
  • user-removed
  • Not applicable
  • 560 Views
  • 1 replies
  • 0 likes
  • Account
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution No data on my account settings

Hi! On the spotify i have no data on my email slot. I cant change it (its gray).I registered via facebook. And my birth date is false. I can't change it too.(gray slot too)I dont know what to do. On facebook everything is good, email, birth date.

  • Newbie
  • Hi! On the spotify i have no data on my email slot. I cant change it (its gray). I registered via facebook. And my birth date is false. I can't change it too.(gray slot too) I dont know what to do....
  • user-removed
  • Not applicable
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema de pago de premium con cualquier tarjeta

NO LOGRO PAGAR MI MENSUALIDAD DE SPOTIY, CON CUAL QUIER TIPO DE TARJETA ME INDICA QUE EL METODO DE PAGO ES INVALIDO! QUIERO SABER QUE PASA?

  • Newbie
  • NO LOGRO PAGAR MI MENSUALIDAD DE SPOTIY, CON CUAL QUIER TIPO DE TARJETA ME INDICA QUE EL METODO DE PAGO ES INVALIDO! QUIERO SABER QUE PASA?
  • user-removed
  • Not applicable
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for Family reverted to Spotify Free

My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan. How can I resolve this?

  • Newbie
  • My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan.   H...
  • user-removed
  • Not applicable
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar mi cuenta Premium

Hola,Tenia mi cuenta premium activa, pero al parecer por errores de pago se cancelo y perdi toda la info que ya tenia ahi. Quisiera saber como poder recuperarla agregando un nuevo metodo de pago

  • Newbie
  • Hola, Tenia mi cuenta premium activa, pero al parecer por errores de pago se cancelo y perdi toda la info que ya tenia ahi. Quisiera saber como poder recuperarla agregando un nuevo metodo de pago &...
  • Omar359
  • Newbie
  • 48251 Views
  • 4 replies
  • 4 likes
  • 48251 Views
  • 4 replies
  • 4 likes

Superuser Contribution Alguien robó mi cuenta Premium y cambió el mail

Alguien ha cambiado el mail de mi cuenta y por tanto me ha robado mi identidad, así como mi suscripción. Sé el mail de esa persona. Cómo se puede pedir la cancelación de la suscripción de esa cuenta? Gracias.

  • Visitor
  • Alguien ha cambiado el mail de mi cuenta y por tanto me ha robado mi identidad, así como mi suscripción.  Sé el mail de esa persona. Cómo se puede pedir la cancelación de la suscripción de esa ...
  • user-removed
  • Not applicable
  • 619 Views
  • 1 replies
  • 0 likes
  • Security
  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution País de la cuenta

Hola! Me descargue Spotify para tener la promoción de premium por 3 meses a 0.99euros. Sin embargo, cada vez que quiero realizar la suscripción me indica que mi tarjeta es de un país diferente al de mi cuenta. En el app jamás indiqué en que paia esto...

  • Newbie
  • Hola! Me descargue Spotify para tener la promoción de premium por 3 meses a 0.99euros. Sin embargo, cada vez que quiero realizar la suscripción me indica que mi tarjeta es de un país diferente al de ...
  • user-removed
  • Not applicable
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t access account and don’t have the contacts it’s linked to

My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the reset password form to anything I can access. It als...

  • Newbie
  • My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the r...
  • user-removed
  • Not applicable
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 484 Views
  • 1 replies
  • 0 likes

PLEASE HELP ME

So, I actually made another account for the free month premium. It’s an account without a username, and I forgot the mail address because I didn’t use my own. I logged out and I can’t log in anymore. How can I cancel premium? Help.

  • Casual Listener
  • So, I actually made another account for the free month premium. It’s an account without a username, and I forgot the mail address because I didn’t use my own. I logged out and I can’t log in anymore....
  • Loxer
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Premium
  • 357 Views
  • 1 replies
  • 0 likes

Problem to listen few musics on the App

Hello, I have a problem to listen few musics on Spotify and the problem is only on the Application. It work when I listen from the web. When I try to launch the music, he want to play the preview (14 seconds), but the music lenght is 3 minutes. The p...

  • Casual Listener
  • Hello,   I have a problem to listen few musics on Spotify and the problem is only on the Application. It work when I listen from the web.   When I try to launch the music, he want ...
  • MlleSarah
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 322 Views
  • 1 replies
  • 0 likes

Help! My account seems to have been erased

I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in. I created my account years ago through Facebook and logged in as I usually do, however when it took me to back to spotify after logging in, all of my saved...

  • Visitor
  • I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in.  I created my account years ago through Facebook and logged in as I usually do, however when it too...
  • jsannn
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Email based account

Hello there, I've had the same spotify for three years and recently I created a facebook. However, I just recently deleted the facebook account. My spotify account was created using an email and I'm wondering, since I deleted the facebook, will my sp...

  • Newbie
  • Hello there,    I've had the same spotify for three years and recently I created a facebook. However, I just recently deleted the facebook account. My spotify account was created using an ...
  • jsannn
  • Community Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

Solved!! Facebook friends are disappearing from the friends feed after I restart the app

A handfull of my Facebook friends are dissapearing from my friends feed after I relaunch the application.I noticed that some of my friends who always uses Spotify were missing, so I scrolled to the bottom of the friends list and clicked the "Find Fri...

  • Newbie
  • A handfull of my Facebook friends are dissapearing from my friends feed after I relaunch the application. I noticed that some of my friends who always uses Spotify were missing, so I scrolled t...
  • jsannn
  • Community Legend
  • 6077 Views
  • 1 replies
  • 1 likes
  • 6077 Views
  • 1 replies
  • 1 likes

HELP : My spotify username is random bunch of word and number

i want to change my spotify user, and i try to change my user in this forum and it wont work, can anyone help?

  • Casual Listener
  • i want  to change my spotify user, and i try to change my user in this forum and it wont work, can anyone help?
  • jsannn
  • Community Legend
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 568 Views
  • 1 replies
  • 0 likes

Premium Australia account overseas question

Hi all, I have a different sort of question. I have an Australian Premium Account. I will be travelling to both England as well as France and Belgium for 5 weeks and then Hong Kong for a further week. With my premium account, will I be locked into my...

  • Newbie
  • Hi all,   I have a different sort of question.  I have an Australian Premium Account.  I will be travelling to both England as well as France and Belgium for 5 weeks and then Hong Ko...
  • Maxim
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

Can’t log in! Lots of bizarre reasons given please help

So I changed nothing on my premium account or my bank but Spotify said it couldn’t take payment and would be back to ads. I thought if I re-entered my bank details etc this would solve it but I can’t even log in! It says I’m abroad (im not and haven’...

  • Newbie
  • So I changed nothing on my premium account or my bank but Spotify said it couldn’t take payment and would be back to ads. I thought if I re-entered my bank details etc this would solve it but I can’t...
  • Loxer
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

HACKED again

I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane amounts of music (all of it was also not good), the...

  • Newbie
  • I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane ...
  • Maxim
  • Spotify Star
  • 1311 Views
  • 1 replies
  • 2 likes
  • 1311 Views
  • 1 replies
  • 2 likes