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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

82899 Views

29 replies

0 likes

  • 82899 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103734 Views

10 replies

3 likes

Account
Login
  • 103734 Views
  • 10 replies
  • 3 likes

Superuser Contribution cannot connect to facebook

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

Newbie

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

JulianA_Bogota

Roadie

645 Views

1 replies

0 likes

Login
  • 645 Views
  • 1 replies
  • 0 likes

Account Name

Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could someone change it for me? Or can I change it myself?

Casual Listener

Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could some...

u7gpd-_x5nh4b

Newbie

796 Views

3 replies

1 likes

Account
  • 796 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cambio de Spotify Premium a Spotify Free

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  En dos ocasiones, me llegó la notificación de ...

JulianA_Bogota

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm a Premium Subscriber but I Need to Go Online First to Play Songs

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.

Newbie

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...

JulianA_Bogota

Roadie

450 Views

1 replies

0 likes

Premium
  • 450 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscription not working

Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue:I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Everytime I tried to pay, it puts me back to the website where yo...

Newbie

Germany, Samsung Galaxy S5 Mini and multiple PCs   My Issue: I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Eve...

JulianA_Bogota

Roadie

675 Views

1 replies

0 likes

Account
Premium
Subscription
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY (Premium) not working on all devices

Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mode" on both wifi and mobile network. Intresting I can play music that is downloaded. 2. O...

Newbie

Hi,    I have a Premium account paid untill 6th June:   And my problem is that I cannot access music in any device:   1. Mobile: there is bar: "Spotify is in offline mod...

JulianA_Bogota

Roadie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

premium account

my provider changed my phone number, and now my Premium status has been removed...i need this back...how?

Newbie

my provider changed my phone number, and now my Premium status has been removed...i need this back...how?

Robert_W

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

PIN Code

When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.

Newbie

When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.

7i_7h-bi638s

Newbie

58002 Views

40 replies

21 likes

Premium
  • 58002 Views
  • 40 replies
  • 21 likes

Payment Problems

PlanFreeCountry United StatesDeviceIphone 8 plusOperating SystemiOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment denied no matter what card I use, since I have more than enough money on the card to pay for it.

Newbie

  Plan Free Country  United States Device Iphone 8 plus Operating System iOS 11.4   My Question or Issue  Every time I try to pay for Spotify Premium it says payment de...

LlukKas

Composer

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Payment

PlanFreeCountry DeviceiPhone 7Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the account that is using my card!

Newbie

Plan Free Country   Device iPhone 7 Operating System     My Question or Issue  My card is being charged by Spotify and I have never had premium! I want to cancel the acc...

two847

Newbie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Account hijacked

Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I immediately changed the password and logged out from all devices. Now I had...

Newbie

  Hi there,  I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family).  I im...

mikeymurph77

Regular

623 Views

2 replies

0 likes

Security
Subscription
  • 623 Views
  • 2 replies
  • 0 likes

Account issue

PlanFree Country USADeviceSamsung Galaxy S8Operating System Android My Question or Issue I made spotify account under a fake email and I put in a random password because I wasn't sure I would use it I entered my credit card info and after I bought it...

Newbie

  Plan Free   Country  USA Device Samsung Galaxy S8 Operating System  Android   My Question or Issue  I made spotify account under a fake email and I put in ...

mikeymurph77

Regular

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Someone hacked my account

PlanPremium CountryChile DeviceMotorola Moto G4/Moto G 2013 Operating SystemWindows 10 My Question or IssueHi, I just wanted to state here that someone (or something) hacked my account 2 days ago (I didn't logged in for a couple of days until now). A...

Newbie

Plan Premium   Country Chile   Device Motorola Moto G4/Moto G 2013   Operating System Windows 10   My Question or Issue Hi, I just wanted to state here that someone (...

mikeymurph77

Regular

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Solved!! ISSUES with Family Plan - very frustrating

PlanFree Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the invite and filled in the required info - name, address and postal code. It worked fine for the first week the...

Casual Listener

Plan Free   Country   Device   Operating System   My Question or Issue     My wife signed up to Spotify Family plan and sent me an invite. I accepted the inv...

EthanS1

Community Legend

9638 Views

3 replies

0 likes

Subscription
  • 9638 Views
  • 3 replies
  • 0 likes

Account attached to a deleted fb account and old school email

Hello!Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account. All is good until I found out that the back up email I used was my school email that permanately wad deactivated once the semester...

Visitor

Hello! Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account.  All is good until I found out that the back up email I used was my scho...

Tameecar

Casual Listener

1130 Views

4 replies

0 likes

  • 1130 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Türkiye Öğrenci İndirimi Sorunu

Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere alındı ama bir gun oldu onay gelmedi işleme alındı...

Newbie

Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere...

Julian

Moderator

860 Views

3 replies

0 likes

  • 860 Views
  • 3 replies
  • 0 likes

Spotify Playlist For A Pride Event; Do We Need A Spotify Business Account?

Hello, We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be purely digital and would not be played in the office or at the f...

Newbie

Hello,   We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be pure...

Narankiwi

Composer

489 Views

1 replies

0 likes

Account
Other
Premium
  • 489 Views
  • 1 replies
  • 0 likes

Playlist 5 years old son influences Spotify suggestions

PlanPremiumCountry BelgiumDeviceiPhone 10Operating SystemiOS 10 My Question or Issue I created some playlists for my 5 years old son with a lot of Kids music (not always my style ;-)). Since he wants to listen to it every morning on his way to school...

Newbie

Plan Premium Country  Belgium Device iPhone 10 Operating System iOS 10   My Question or Issue    I created some playlists for my 5 years old son with a lot of Kids musi...

jsannn

Community Legend

739 Views

1 replies

0 likes

Other
  • 739 Views
  • 1 replies
  • 0 likes

changing existing account to a new computer

I would like to transfer my existing account to my new iMac. How can I do this?

Casual Listener

I would like to transfer my existing account to my new iMac. How can I do this?

5bgvp_y-5iqyn

Casual Listener

1190 Views

2 replies

0 likes

  • 1190 Views
  • 2 replies
  • 0 likes

Solved!! How am i supposed to remember my username?

If i cant log in with my display name how am i supposed to know what my username is?

Newbie

If i cant log in with my display name how am i supposed to know what my username is?

0u_075b4-cmsk

Regular

1068 Views

2 replies

1 likes

  • 1068 Views
  • 2 replies
  • 1 likes