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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77050 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95305 Views
9 replies
2 likes
I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.
I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...
Roadie
441 Views
1 replies
0 likes
Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue:I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Everytime I tried to pay, it puts me back to the website where yo...
Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue: I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Eve...
Roadie
662 Views
1 replies
0 likes
Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mode" on both wifi and mobile network. Intresting I can play music that is downloaded. 2. O...
Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mod...
Roadie
527 Views
1 replies
0 likes
my provider changed my phone number, and now my Premium status has been removed...i need this back...how?
my provider changed my phone number, and now my Premium status has been removed...i need this back...how?
Community Legend
713 Views
1 replies
0 likes
When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.
When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.
Newbie
57701 Views
40 replies
21 likes
PlanFreeCountry United StatesDeviceIphone 8 plusOperating SystemiOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment denied no matter what card I use, since I have more than enough money on the card to pay for it.
Plan Free Country United States Device Iphone 8 plus Operating System iOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment de...
Composer
488 Views
1 replies
0 likes
PlanFreeCountry DeviceiPhone 7Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the account that is using my card!
Plan Free Country Device iPhone 7 Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the acc...
Newbie
425 Views
1 replies
0 likes
Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I immediately changed the password and logged out from all devices. Now I had...
Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I im...
Regular
614 Views
2 replies
0 likes
PlanFree Country USADeviceSamsung Galaxy S8Operating System Android My Question or Issue I made spotify account under a fake email and I put in a random password because I wasn't sure I would use it I entered my credit card info and after I bought it...
Plan Free Country USA Device Samsung Galaxy S8 Operating System Android My Question or Issue I made spotify account under a fake email and I put in ...
Regular
509 Views
1 replies
0 likes
PlanPremium CountryChile DeviceMotorola Moto G4/Moto G 2013 Operating SystemWindows 10 My Question or IssueHi, I just wanted to state here that someone (or something) hacked my account 2 days ago (I didn't logged in for a couple of days until now). A...
Plan Premium Country Chile Device Motorola Moto G4/Moto G 2013 Operating System Windows 10 My Question or Issue Hi, I just wanted to state here that someone (...
Regular
547 Views
2 replies
0 likes
PlanFree Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the invite and filled in the required info - name, address and postal code. It worked fine for the first week the...
Plan Free Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the inv...
Community Legend
9584 Views
3 replies
0 likes
Hello!Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account. All is good until I found out that the back up email I used was my school email that permanately wad deactivated once the semester...
Hello! Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account. All is good until I found out that the back up email I used was my scho...
Casual Listener
1107 Views
4 replies
0 likes
Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere alındı ama bir gun oldu onay gelmedi işleme alındı...
Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere...
Moderator
852 Views
3 replies
0 likes
Hello, We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be purely digital and would not be played in the office or at the f...
Hello, We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be pure...
Composer
477 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDeviceiPhone 10Operating SystemiOS 10 My Question or Issue I created some playlists for my 5 years old son with a lot of Kids music (not always my style ;-)). Since he wants to listen to it every morning on his way to school...
Plan Premium Country Belgium Device iPhone 10 Operating System iOS 10 My Question or Issue I created some playlists for my 5 years old son with a lot of Kids musi...
Community Legend
713 Views
1 replies
0 likes
I would like to transfer my existing account to my new iMac. How can I do this?
I would like to transfer my existing account to my new iMac. How can I do this?
Casual Listener
1145 Views
2 replies
0 likes
If i cant log in with my display name how am i supposed to know what my username is?
If i cant log in with my display name how am i supposed to know what my username is?
Regular
1049 Views
2 replies
1 likes
Hi, I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using Spotify app, I couldn't log in and there was no error messag...
Hi, I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using ...
Newbie
31157 Views
21 replies
3 likes
PlanPremiumCountry registered in UK, now in BelgiumDeviceDellOperating SystemWindows 10 My Question or Issue I have recently moved from the UK to Belgium and I cannot update my card details, so that I change the country of my account too. I have been...
Plan Premium Country registered in UK, now in Belgium Device Dell Operating System Windows 10 My Question or Issue I have recently moved from the UK to Belgium and I cann...
Spotify Star
580 Views
1 replies
0 likes
Hi All! So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (from my laptop only) and i get the message that offline access ...
Hi All! So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (fro...
Community Legend
1520 Views
7 replies
1 likes
