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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83681 Views

29 replies

0 likes

  • 83681 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105112 Views

10 replies

3 likes

Account
Login
  • 105112 Views
  • 10 replies
  • 3 likes

Change my country.

Good Morning, I have a Spotify premium account that I created when I used to live in the USA. I moved now to France and would like to make the payments from my french visa card (registered with a french address). For some reason, I can't change my co...

Newbie

Good Morning,    I have a Spotify premium account that I created when I used to live in the USA. I moved now to France and would like to make the payments from my french visa card (regist...

3v-0xmblg_bi5

Newbie

1309 Views

3 replies

0 likes

  • 1309 Views
  • 3 replies
  • 0 likes

2 accounts on the same email, how do I combine them?

There are currently 2 accounts associated with my email. One that is connected to my Facebook, and one that uses a username. They are seperate accounts with seperate playlists. One I log into when I log into with Facebook, the other is accessed if I ...

Newbie

There are currently 2 accounts associated with my email. One that is connected to my Facebook, and one that uses a username. They are seperate accounts with seperate playlists. One I log into when I ...

Jollof

Composer

1336 Views

1 replies

0 likes

Account
Login
  • 1336 Views
  • 1 replies
  • 0 likes

Premium alamıyorum

Kredi kartı bilgilerini giriyorum premium almaya basıyorum ing bank şifre geliyor onu yeni açılan sayfaya giriyorum tekrar en başa atıyor çözümü bilen varmı?

Casual Listener

Kredi kartı bilgilerini giriyorum premium almaya basıyorum ing bank şifre geliyor onu yeni açılan sayfaya giriyorum tekrar en başa atıyor çözümü bilen varmı?

tbg9_66yh-v8a

Casual Listener

41403 Views

20 replies

3 likes

Account
Other
Premium
  • 41403 Views
  • 20 replies
  • 3 likes

Sign out of all devices remotely

PlanPremium My Question or Issue I want to sign out of all devices signed into my account. Is that possible?

Newbie

Plan Premium   My Question or Issue  I want to sign out of all devices signed into my account. Is that possible?

Bethany_Dawn

Community Legend

880 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
  • 880 Views
  • 1 replies
  • 0 likes

Lost of tagged songs

PlanPremiumCountry BelgiumDeviceAllOperating SystemAllMy Question or IssueHello,Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my library (the check mark when you click). Anybody else are in such case?

Newbie

Plan Premium Country  Belgium Device All Operating System All My Question or Issue Hello, Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my li...

Wearetriumphan1

Music Fan

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Why does the Album "Cinematic Mind" from "Stands With Fists" got deleted?

Hello Community, CAN SOMEONE TELL ME WHY ONE OF MY ALLTIME FAVOURITE ALBUM GOT DELETED?? IM TILTED AS **bleep**. AND **bleep** YOU SPOTIFY! Everytime you ask them why there are missing songs they tell you the**bleep**. "contracts blah blah blah mi mi...

Newbie

Hello Community,    CAN SOMEONE TELL ME WHY ONE OF MY ALLTIME FAVOURITE ALBUM GOT DELETED??  IM TILTED AS **bleep**. AND **bleep** YOU SPOTIFY! Everytime you ask them why there are ...

Wearetriumphan1

Music Fan

674 Views

1 replies

0 likes

Subscription
  • 674 Views
  • 1 replies
  • 0 likes

Can i change my username?

PlanFree/PremiumCountry CanadaDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can i change my account username from a bunch of numbers its hard to remember.

Newbie

Plan Free/Premium Country  Canada Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Can i change my account username from a ...

osornios

Spotify Star

480 Views

1 replies

0 likes

Account
  • 480 Views
  • 1 replies
  • 0 likes

HELP!! Spotify won't let me change country

Hi all, I really need help with this issue and would appreciate it if anyone had any suggestions. So basically I live in Ireland and a couple of months ago, while on spotify free, a notification came up saying "You can't use Spotify abroad for 14 day...

Newbie

Hi all,    I really need help with this issue and would appreciate it if anyone had any suggestions.   So basically I live in Ireland and a couple of months ago, while on spotify f...

osornios

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

compte perdu

PlanPremiumCountryfrance Devicesamsoung galaxy s8Operating Systemandroid My Question or Issue Bonjour je rencontre un problème vraiment génant, mon compte spotify prenium etait lié à mon compte facebook que j'ai choisis de supprimer définitivement, d...

Newbie

Plan Premium Country france   Device samsoung galaxy s8 Operating System android   My Question or Issue    Bonjour je rencontre un problème vraiment génant, mon compte...

osornios

Spotify Star

1161 Views

1 replies

0 likes

Account
  • 1161 Views
  • 1 replies
  • 0 likes

Someone's using my account and I can't stop them!

PlanPremiumCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Starting yesterday, my music keeps stopping and it says that it's playing from a device I do not recognize. There is no option in settings to disable that ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue  Starting yesterday, my music keeps stopping and it says that it'...

jsannn

Community Legend

6151 Views

1 replies

0 likes

Security
  • 6151 Views
  • 1 replies
  • 0 likes

Superuser Contribution De repente no tengo Premium

Buenas, tenía una cuenta premium de spotify en un plan familiar compartido con mi hermano. Esta mañana veo que ya no tengo premium y que no estoy en el plan familiar. Igualmente he intentado reactivar la suscripción personal y no me deja.No sé por qu...

Newbie

Buenas, tenía una cuenta premium de spotify en un plan familiar compartido con mi hermano. Esta mañana veo que ya no tengo premium y que no estoy en el plan familiar. Igualmente he intentado reactiva...

Alfredo

Roadie

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't upgrade to Premium (only 3 months for 99 cents being offered)

PlanFreeCountryGermany Hi all, I can't upgrade to Premium. All I'm being offered is 3 months for 99 cents. And I can't upgrade to 3 months Premium because I already claimed this offer sometime. I simply want to upgrade my Spotify Free account to Prem...

Casual Listener

Plan Free Country Germany    Hi all,   I can't upgrade to Premium. All I'm being offered is 3 months for 99 cents. And I can't upgrade to 3 months Premium because I already clai...

Alfredo

Roadie

751 Views

1 replies

0 likes

Free
Premium
  • 751 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot login with facebook

PlanFreeCountry USADeviceToshiba laptopOperating SystemWindows 8 My Question or IssueEvery time I try to login to the desktop player with Facebook, I get this error message: INVALID CLIENT: Invalid redirect URI I have tried switching to a different b...

Newbie

Plan Free Country  USA Device Toshiba laptop Operating System Windows 8   My Question or Issue Every time I try to login to the desktop player with Facebook, I get this error me...

Alfredo

Roadie

830 Views

1 replies

0 likes

Account
Free
Login
  • 830 Views
  • 1 replies
  • 0 likes

[Discover] Find similar Playlists to your own Playlist

My Discover Weekly photo has been of some couple I do not know showing me their wedding rings. They look like they are flippling me off and I have to see them every time I login. How can i change or remove this photo?

Regular

My Discover Weekly photo has been of some couple I do not know showing me their wedding rings. They look like they are flippling me off and I have to see them every time I login. How can i change or ...

Bethany_Dawn

Community Legend

862 Views

1 replies

0 likes

Free
Other
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution is this a scam? https://thgdigitalgoods.com/products/spotify

Hi, is this offer an actual thing or a scam ? https://thgdigitalgoods.com/products/spotify

Newbie

Hi, is this offer an actual thing or a scam 🙂 ?  https://thgdigitalgoods.com/products/spotify  

MetalEyez

Newbie

5206 Views

2 replies

0 likes

Account
Subscription
  • 5206 Views
  • 2 replies
  • 0 likes

Solved!! Profilename suddenly just numbers

Hi there! I created my spotify account initialy via "login with facebook" and my Profile-Name as well as my Profile-Avatar were synced with my Facebook-Account. Well, I deleted my Facebook-Account a couple of days ago and now my Spotify-Profilename i...

Music Fan

Hi there!   I created my spotify account initialy via "login with facebook" and my Profile-Name as well as my Profile-Avatar were synced with my Facebook-Account.   Well, I deleted my F...

Narankiwi

Composer

1478 Views

1 replies

0 likes

Account
  • 1478 Views
  • 1 replies
  • 0 likes

I log in with my premium acc (fb connected) and it seems to be mixed with some one else by the same

PlanPremiumCountry DevicepcOperating System Windows My Question or Issue Log in with FB and it seems that my account if mixed with some one else. I've tried the 'log out' every where button but it still keeps happening. This person keeps controlling ...

Newbie

Plan Premium Country   Device pc Operating System   Windows   My Question or Issue  Log in with FB and it seems that my account if mixed with some one else. I've tried ...

Skalpinocore

Gig Goer

907 Views

2 replies

0 likes

  • 907 Views
  • 2 replies
  • 0 likes

account name in playlist?

When I see my playlist, sometimes it displays my name, sometimes it displays a set of numbers and letters. Do other people see my name or the numbers? Can I change it so others see my name not the numbers?

Newbie

When I see my playlist,  sometimes it displays my name, sometimes it displays a set of numbers and letters. Do other people see my name or the numbers? Can I change it so others see my name not ...

IguanaSetup

Community Legend

629 Views

1 replies

0 likes

Account
  • 629 Views
  • 1 replies
  • 0 likes

Help! I cant login with my CORRECT email

Hi,When I try to login with my email I got a warning that says that I the email and the password dont correspond. But when I try to restore the password with the same email I got the email correctly. Then I change the password and try to login again ...

Visitor

Hi, When I try to login with my email I got a warning that says that I the email and the password dont correspond. But when I try to restore the password with the same email I got the email correctl...

Skalpinocore

Gig Goer

1428 Views

9 replies

0 likes

  • 1428 Views
  • 9 replies
  • 0 likes

Incorrect Username

Since I started my account, the username has been incorrect and I cannot change it.PlanFreeCountry South AfricaDeviceHuawei P8 Lite, Windows 10 PCOperating SystemAndroid Nugat, Windows 10 My Question or Issue Since I started my account, the username ...

Regular

Since I started my account, the username has been incorrect and I cannot change it. Plan Free Country  South Africa Device Huawei P8 Lite, Windows 10 PC Operating System Android Nugat, W...

TheFurryToad

Regular

1252 Views

6 replies

0 likes

  • 1252 Views
  • 6 replies
  • 0 likes