Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080969 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080969 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50024 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50024 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146537 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146537 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Can not change the country

Hello i start right now with spodify. I sig up my account but it was automaticlly store switzerland as my country. Now if i try to chang the country to German the system say the emial is allready existing. i can not save my country. How can i change ...

  • Visitor
  • Hello i start right now with spodify. I sig up my account but it was automaticlly store switzerland as my country. Now if i try to chang the country to German the system say the emial ...
  • Chris
  • Spotify
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify isnt recognizing my facebook account and i cant login anywhere

My spotify account is my facebook account, I made the spotify account with my facebook account, and now spotify isn't recognizing that I have a facebook account linked to spotify. Because of this I can't login in, not on m phone, nor my computer. I c...

  • Newbie
  • My spotify account is my facebook account, I made the spotify account with my facebook account, and now spotify isn't recognizing that I have a facebook account linked to spotify. Because of this I c...
  • Chris
  • Spotify
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with friends' account

My friend (who is not on Spotify) needs help ending her daughters' premium subscription. She and her daughter are not on good terms right now, but before that happened, her daughter got ahold of my friends' credit card and signed up for premium. Sinc...

  • Newbie
  • My friend (who is not on Spotify) needs help ending her daughters' premium subscription. She and her daughter are not on good terms right now, but before that happened, her daughter got ahold of my f...
  • Chris
  • Spotify
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 3 monts of premium not applied

Hello! In december I'm recieved mail from Spotify - "Get 3 mont of Premium for $9.99", I'm clickd on link and pay.But yesterday I'm reieved new invoice, coz my previous subscription are end. Spotify, why?

  • Newbie
  • Hello! In december I'm recieved mail from Spotify - "Get 3 mont of Premium for $9.99", I'm clickd on link and pay. But yesterday I'm reieved new invoice, coz my previous subscription are end. S...
  • Chris
  • Spotify
  • 271 Views
  • 1 replies
  • 0 likes
  • Premium
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login to my account

I had to make an another account just to post this. I cant login to my account on my PC with my 100 percent true username and password and when I try to change my username or password it tells me that my account doesnt even exist.When I check my phon...

  • Newbie
  • I had to make an another account just to post this. I cant login to my account on my PC with my 100 percent true username and password and when I try to change my username or password it tells me tha...
  • Chris
  • Spotify
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping songs.

Hi my account has been fine for 1 1\2 years buy now i keep getting,whilst listening to my selected music it randomily changing to some foriegn music.Is it because someone has my details of my account?

  • Newbie
  • Hi my account has been fine for 1 1\2 years buy now i keep getting,whilst listening to my selected music it randomily changing to some foriegn music.Is it because someone has my details of my account?
  • Chris
  • Spotify
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify failing to provide service as paid for

Help! Spotify is taking my money but not providing the service! I am paying for Premium, but when I send an invite to my wife's email and she clicks on the correct link, Spotify return to my accounts page and we can't get her to join! This is STEALIN...

  • Newbie
  • Help!  Spotify is taking my money but not providing the service!  I am paying for Premium, but when I send an invite to my wife's email and she clicks on the correct link, Spotify return to...
  • Chris
  • Spotify
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook not linked to spotify but keeps reactivating anyway

My partner recently switched her spotify account over to a family account and sent me an email to join.I signed up and at no stage did I ever link facbook. My facebook account has been deleted a few weeks ago.I started getting emails from facebook, w...

  • Newbie
  • My partner recently switched her spotify account over to a family account and sent me an email to join. I signed up and at no stage did I ever link facbook. My facebook account has been deleted a fe...
  • Chris
  • Spotify
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t connect my spotify with facebook?

So here’s how it is: In the spotify IOS app I open the library. After that I select in the top left corner the account symbol. In this window there is a button which says “find friends”. I click on it an than select connect to Facebook. It does take ...

  • Newbie
  • So here’s how it is: In the spotify IOS app I open the library. After that I select in the top left corner the account symbol. In this window there is a button which says “find friends”. I click on i...
  • Chris
  • Spotify
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Account has Disappeared

Hi, I tried to log onto Spotify today and it had logged me out. It now won't let me log back in, saying that there is no Spotify account linked to my username or email address? I was using it last night completely fine? I still have 2 months left of ...

  • Newbie
  • Hi,  I tried to log onto Spotify today and it had logged me out. It now won't let me log back in, saying that there is no Spotify account linked to my username or email address? I was using it ...
  • Chris
  • Spotify
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Error Message when adding family members

Has anyone else experienced the frustration of signing up for the premium family plan? I have tried to add my husband and kids but continue to get an error that I am not following the format or something like that. I have tried several times and it w...

  • Casual Listener
  • Has anyone else experienced the frustration of signing up for the premium family plan? I have tried to add my husband and kids but continue to get an error that I am not following the format or somet...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Cambio de pais

Buenas tardes a todos, Dispongo de una cuenta Spotify Free, la cual cree en Spain y que actualmente estoy usando en Irlanda. Hace unos dias cuando intente iniciar sesion me aparecio el siguiente mensaje de error: "Login Failed: you can only use Spoti...

  • Newbie
  • Buenas tardes a todos,   Dispongo de una cuenta  Spotify Free, la cual cree en Spain y que actualmente estoy usando en Irlanda. Hace unos dias cuando intente iniciar sesion me aparecio el...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Alien in my playlist

Hi there, When I liste some music in Spotify (Android app or Desktop software), an invader - a band called Lyons - systematically interferes with my play list : whatever I do, it reappears and invades my waiting list (see screenshot). I've never sear...

Spotify.jpg
  • Casual Listener
  • Hi there,   When I liste some music in Spotify (Android app or Desktop software), an invader - a band called Lyons - systematically interferes with my play list : whatever I do,...
  • user-removed
  • Not applicable
  • 123 Views
  • 3 replies
  • 0 likes
  • Premium
  • 123 Views
  • 3 replies
  • 0 likes

Multiplos dispositivos

Ola, desde o que mudei minha conta do Spotify de plano familiar para premium simples, varios dipositivos diferentes comecaram a aparecer conectados na minha conta, porem apenas tenho conhecimento de dois dispositivos, ontem um novo dispositivo se con...

  • Visitor
  • Ola, desde o que mudei minha conta do Spotify de plano familiar para premium simples, varios dipositivos diferentes comecaram a aparecer conectados na minha conta, porem apenas tenho conhecimento de ...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Can't create new account

I'm trying to create an account for my daughter but when I hit sign up it gets into an infinite loop. The icon keeps spinning. I am am using the option to create an account with an email address. I have tried this several times on different devices b...

  • Newbie
  • I'm trying to create an account for my daughter but when I hit sign up it gets into an infinite loop. The icon keeps spinning.    I am am using the option to create an account with an ema...
  • Luke
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

NO ME RESPERARON LA PROMOCION DE 3 MESES POR $99

YA FUI USUARIO PREMIUM , PERO CANCELE MI SUSCRIPCION , AL USAR SPOTIFY FREE ME APARECIA UN MENSAJE QUE REGRESARA A PREMIUM Y ME DARIAN UNA PROMOCIO DE $99 POR TRES MESES, PERO ME DOY CUENTA QUE ESA PROMOCION NO ME LA RESPETARON QUE PUEDO HACER.

  • Casual Listener
  • YA FUI USUARIO PREMIUM , PERO CANCELE MI SUSCRIPCION , AL USAR SPOTIFY FREE ME APARECIA UN MENSAJE QUE REGRESARA A PREMIUM Y ME DARIAN UNA PROMOCIO DE $99 POR TRES MESES, PERO ME DOY CUENTA QUE ESA P...
  • andrepaovar
  • Newbie
  • 875 Views
  • 5 replies
  • 1 likes
  • Premium
  • 875 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution PLaylist disapear

Dear Sir'sI need help because all my playlist disapear in all platforms (Android and PC)?!? Best regards,David Pinto

  • Casual Listener
  • Dear Sir's I need help because all my playlist disapear in all platforms (Android and PC)?!?   Best regards, David Pinto 
  • DaniloMasca
  • Newbie
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

Spotify account hacked

Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and all of a sudden i’m a iggea azilia fan or whatever...

  • Regular
  • Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and...
  • mr-pepito
  • Regular
  • 145 Views
  • 2 replies
  • 0 likes
  • Account
  • 145 Views
  • 2 replies
  • 0 likes

2 accounts

Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible two can be linked to one email and if so how do I ge...

  • Casual Listener
  • Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible t...
  • allanawilson
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
  • 216 Views
  • 2 replies
  • 0 likes

Superuser Contribution My password is displayed as my username

I realize that we cant change our username. I usually connect via facebook but after purchasing a new phone and connecting via said manner my username is no longer the one that i have on facebook but instead my password. If i connect without facebook...

  • Visitor
  • I realize that we cant change our username. I usually connect via facebook but after purchasing a new phone and connecting via said manner my username is no longer the one that i have on facebook but...
  • Salvador89
  • Newbie
  • 1250 Views
  • 2 replies
  • 3 likes
  • Account
    Login
    Security
  • 1250 Views
  • 2 replies
  • 3 likes