Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81593 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656717 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737807 Views
18 replies
29 likes
We upgraded to a family plan today and I want to move my playlists (created under my husband's profile) to my brand new account. The drag & drop workaround is not working for me no matter what I try. I don't wish to collaborate; he doesn't want the p...
We upgraded to a family plan today and I want to move my playlists (created under my husband's profile) to my brand new account. The drag & drop workaround is not working for me no matter what I ...
Community Legend
297 Views
1 replies
0 likes
HI, I`m trying to cancel my account, and it said that I would receive an email with a link on it, but I still haven`t received it yet. It`s been 2 days since I`m waiting and trying to delete it. Can someone, please, help me with that.
HI, I`m trying to cancel my account, and it said that I would receive an email with a link on it, but I still haven`t received it yet. It`s been 2 days since I`m waiting and trying to delete it. Can ...
Regular
400 Views
1 replies
0 likes
To talk to a Spotify representative via chat, click CONTACT SPOTIFY at the bottom of the page proceed to the CONTACT FORM then click ACCOUNT then click OTHER then after that click "STILL NEED HELP" and it will have a message box where you can send yo...
To talk to a Spotify representative via chat, click CONTACT SPOTIFY at the bottom of the page proceed to the CONTACT FORM then click ACCOUNT then click OTHER then after that click "STILL NEED HELP" a...
Composer
1012 Views
1 replies
0 likes
I created my account with Facebook, but I cannot see any of my friends on Spotify. I noticed that my birth date from Facebook is wrong in my Spotify account information so I wonder if something got messed up in my account creation. Has anyone experie...
I created my account with Facebook, but I cannot see any of my friends on Spotify. I noticed that my birth date from Facebook is wrong in my Spotify account information so I wonder if something got m...
Not applicable
500 Views
2 replies
0 likes
I go to connect from https://www.spotify.com/uk/account/overview/ but always get "Sorry there has been a temporary error, please try again later.". However whenever I try it doesnt work
I go to connect from https://www.spotify.com/uk/account/overview/ but always get "Sorry there has been a temporary error, please try again later.". However whenever I try it doesnt work
Roadie
439 Views
1 replies
0 likes
Hi ! This evening I discovered somebody hacked into my account. He renewed the premium subscription and added two Android phones (one of them is Galaxy J7 2016). Non of my friends or familly have any of these android phone and I NEVER gave my passwor...
Hi ! This evening I discovered somebody hacked into my account. He renewed the premium subscription and added two Android phones (one of them is Galaxy J7 2016). Non of my friends o...
Regular
414 Views
2 replies
1 likes
Hi I'm Nate. I am confused on how to get the student discount before I sign up for Spotify premium. I am a current student at a university wanting to receive the student discount. I have Spotify free at this current moment and have yet to sign up for...
Hi I'm Nate. I am confused on how to get the student discount before I sign up for Spotify premium. I am a current student at a university wanting to receive the student discount. ...
Community Legend
306 Views
1 replies
0 likes
Spoiler (Highlight to read) Fiz o teste fgratis de 30 dias e cortaram meu acesso premium, ao tentar novamente não consigo mais fazer o upgrade. e já me cobrarm 3 vezes um valor de 10 reais no cartão de crédito.não consigo achar uma solução no site ou...
Fiz o teste fgratis de 30 dias e cortaram meu acesso premium, ao tentar novamente não consigo mais fazer o upgrade. e já me cobrarm 3 vezes um valor de 10 reais no cartão de crédito. não con...
Spotify Star
419 Views
1 replies
0 likes
From a customer who's used spotify for at least the past two years, if not more, I am extremly dissapointed. For one, who's moronic, inane idea was it to require not only a login password for the computer, but yet another separate loging for a mobile...
From a customer who's used spotify for at least the past two years, if not more, I am extremly dissapointed. For one, who's moronic, inane idea was it to require not only a login password ...
Regular
385 Views
1 replies
0 likes
Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Não gostei nada, aguardando a devolução.
Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Nã...
Spotify Star
492 Views
3 replies
0 likes
It's a long time since I have changed my Facebook's email but it hasn't been updated in Spotify. I just used my credit card for premium membership but the mail got sent to my old email address. So, I didn't get the mail notification from premium memb...
It's a long time since I have changed my Facebook's email but it hasn't been updated in Spotify. I just used my credit card for premium membership but the mail got sent to my old email address. So, I...
Spotify Star
403 Views
1 replies
0 likes
I'm a Marine, currently deployed and I just want to be able to hear my music. I got logged out of my account somehow and can't log back in, being that there are no cellphone towers nearby. Is there anything that can be done?
I'm a Marine, currently deployed and I just want to be able to hear my music. I got logged out of my account somehow and can't log back in, being that there are no cellphone towers nearby. ...
Spotify Star
333 Views
1 replies
0 likes
guys i have a serious problem suddenly my account name changed my playlists one even my family account subscripton is gone is some one usin my account i need urgent help pls
guys i have a serious problem suddenly my account name changed my playlists one even my family account subscripton is gone is some one usin my account i need urgent help pls ...
Casual Listener
672 Views
3 replies
0 likes
Soy suscriptor Premium, pero quiero eliminar mi cuenta anterior, la de facebook, y vincularla a esta, pero no puedo, quiero eliminar la cuenta de facebook complemtanente.
Soy suscriptor Premium, pero quiero eliminar mi cuenta anterior, la de facebook, y vincularla a esta, pero no puedo, quiero eliminar la cuenta de facebook complemtanente.
Roadie
367 Views
1 replies
0 likes
Hi, I have some troubles with the Behind the lyrics option : the problem is simple, I d’ont have this option. I have linked my genius x Spotify accounts but nothing happened. Spotify is running on version 8.4.49 and my iPhone X on 11.2.5. Of courses ...
Hi, I have some troubles with the Behind the lyrics option : the problem is simple, I d’ont have this option. I have linked my genius x Spotify accounts but nothing happened. Spotify is...
Casual Listener
520 Views
1 replies
0 likes
I am logged out of Spotify on my MacBook. I have tried to log in and it says "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify at www.spotify.com/downl...
I am logged out of Spotify on my MacBook. I have tried to log in and it says "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the...
Community Legend
2784 Views
3 replies
1 likes
Hello, I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to have this corrected. Thanks for any help.
Hello, I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to h...
Community Legend
424 Views
1 replies
0 likes
I have moved from one country to another. When trying to Edit my Account Profile, the new country I am living is not shown on the drop-down menu. Any ideas how to fix it to avoid '14 days in another country' notification and finally get access back t...
I have moved from one country to another. When trying to Edit my Account Profile, the new country I am living is not shown on the drop-down menu. Any ideas how to fix it to avoid '14 days in another ...
Spotify Star
276 Views
1 replies
0 likes
hello everyone i got a problem i used to have a spotify account that is linked to my facebook account but i dont use it anymore recently i opened up a new account and merge this new account with my facebook, problem is i cant.i tried deleting the app...
hello everyone i got a problem i used to have a spotify account that is linked to my facebook account but i dont use it anymore recently i opened up a new account and merge this new account ...
Roadie
293 Views
1 replies
0 likes
I'll try to keep this simple. I am facing several issues when trying to link my spotify account to facebook. 1. there is no response when I try to link my spotify to facebook with the desktop app. The application registers my clicking on the several ...
I'll try to keep this simple. I am facing several issues when trying to link my spotify account to facebook. 1. there is no response when I try to link my spotify to facebook with the deskto...
Roadie
481 Views
1 replies
0 likes
