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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262619 Views
  • 790 replies
  • 81 likes
  • Account
  • 262619 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128938 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128938 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71902 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71902 Views
  • 63 replies
  • 8 likes

Unable to log in

Hi, I was logged into my Spotify on multiple devices and went to go on Spotify this morning and was randomly signed out of all of them and I am now unbke to log back in on any device and I know for a fact my username and password are correct! I canno...

  • Newbie
  • Hi,  I was logged into my Spotify on multiple devices and went to go on Spotify this morning and was randomly signed out of all of them and I am now unbke to log back in on any device and I kno...
  • Robert_W
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Login
  • 182 Views
  • 1 replies
  • 0 likes

Recognizing Premium

Hi, I don't personally have spotify but I bought my 92 year old Dad a Google Home for Christmas. He wanted to upgrade to premium on spotify and since he is sight impaired, lives an hour away and doesn't use credit cards I went into his account on my ...

  • Newbie
  • Hi,  I don't personally have spotify but I bought my 92 year old Dad a Google Home for Christmas. He wanted to upgrade to premium on spotify and since he is sight impaired, lives an hour away an...
  • Robert_W
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

how i can delete mi acount?

i have 2 acounts, and i only use one, and i cant delete de one that i dont use. i have to deleted beacouse,i cant have spotify primium in my actual acount, because wen i acept de invitation from my mom,the primium pass to the acount that i dont use.P...

  • Newbie
  • i have 2 acounts, and i only use one, and i cant delete de one that i dont use. i have to deleted beacouse,i cant have spotify primium in my actual acount, because wen i acept de invitation from my m...
  • Robert_W
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

primary account email address and account hacked and cannot login

So someone has hacked my account and changed my email address and I can no longer login into my Premium account. I have not received any response from the email address change. There is no customer support number for help. There is no 2-factor author...

  • Newbie
  • So someone has hacked my account and changed my email address and I can no longer login into my Premium account.  I have not received any response from the email address change.  There is n...
  • Robert_W
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 140 Views
  • 1 replies
  • 0 likes

When did i join

How can i find out the date i joined spotify?

  • Newbie
  • How can i find out the date i joined spotify?
  • khanji7x1
  • Newbie
  • 1743 Views
  • 2 replies
  • 1 likes
  • 1743 Views
  • 2 replies
  • 1 likes

Spotify Family Location

If the members of my family live in different places, such as college, does that affect our ability to all play and listen to Spotify at the same time?

  • Newbie
  • If the members of my family live in different places, such as college, does that affect our ability to all play and listen to Spotify at the same time?
  • Jou25
  • Newbie
  • 1666 Views
  • 2 replies
  • 1 likes
  • Account
  • 1666 Views
  • 2 replies
  • 1 likes

HElP!!

I am being charged for a premium Spotify account, problem is I don't remember which email address it is associated with. I do not wish to keep this account and have tried for months to delete it but any email I try seems to decline, is there a way I ...

  • Newbie
  • I am being charged for a premium Spotify account, problem is I don't remember which email address it is associated with. I do not wish to keep this account and have tried for months to delete it but ...
  • kejt_
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Spotify stuurt niks naar mijn e-mail

Als ik mijn wachtwoord wil resetten krijg ik geen mail.Ik kreeg ook geen mail over het premiumpakket bevestiging, ookal had ik wel al betaald. Wat kan ik nu doen?

  • Newbie
  • Als ik mijn wachtwoord wil resetten krijg ik geen mail. Ik kreeg ook geen mail over het premiumpakket bevestiging, ookal had ik wel al betaald. Wat kan ik nu doen?
  • JosJansen1955
  • Newbie
  • 2138 Views
  • 3 replies
  • 0 likes
  • Account
  • 2138 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Spotify skipping songs on phone won´t work

I am having this same problem. I've had premium for a couple of years now and suddenly it's not letting me use all of the features. Some of the features are working, like getting to choose what song i want to listen to and downloading offline but I c...

  • Newbie
  • I am having this same problem. I've had premium for a couple of years now and suddenly it's not letting me use all of the features. Some of the features are working, like getting to choose what song ...
  • Carter18
  • Newbie
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot see Friends anymore

Why can't I see the friends I follow anymore? I thought maybe the sync had disconnected, so I followed the directions in https://support.spotify.com/us/using_spotify/the_basics/how-do-i-follow-unfollow-friends-and-artists-on-spotify/ and was going to...

  • Casual Listener
  • Why can't I see the friends I follow anymore? I thought maybe the sync had disconnected, so I followed the directions in https://support.spotify.com/us/using_spotify/the_basics/how-do-i-follow-u...
  • lightandlux
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Account
  • 270 Views
  • 2 replies
  • 0 likes

Fraudulent Debit Card Charges

I do not use Spotify and never have, yet I have been receiving a $9.99 charge on my debit card monthly from Spotify. I have no idea how you got my debit card information and no idea how to cancel the service since I never made an account and have no ...

  • Visitor
  • I do not use Spotify and never have, yet I have been receiving a $9.99 charge on my debit card monthly from Spotify. I have no idea how you got my debit card information and no idea how to cancel the...
  • danielkmann52
  • Newbie
  • 1945 Views
  • 3 replies
  • 1 likes
  • Account
  • 1945 Views
  • 3 replies
  • 1 likes

FRIEND CAN’T MAKE AN ACCOUNT BECAUSE EMAIL IS TAKEN

So my friend wanted to make an account but when she put her email it said it was taken I tried finding another way to make an account but it won’t what can I do please help

  • Casual Listener
  • So my friend wanted to make an account but when she put her email it said it was taken I tried finding another way to make an account but it won’t what can I do please help
  • lilahvicencio
  • Casual Listener
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

I accidentally logged out of my account

Can somebody please help! I accidentally logged out of my account. Now when I log back in I've lost all my music and my account looks different. I also pay for premium, but now only have access to free. What can I do??

  • Newbie
  • Can somebody please help! I accidentally logged out of my account. Now when I log back in I've lost all my music and my account looks different. I also pay for premium, but now only have access ...
  • Luke
  • Spotify Star
  • 1747 Views
  • 1 replies
  • 0 likes
  • 1747 Views
  • 1 replies
  • 0 likes

My Spotify Username shows as a number

Hi guy's, Is there any way I can get my Spotify username changed? It keeps coming up as a number 1150884627 but I would like it to come up as my name in search fields. Thanks, Jonathan

  • Community Legend
  • Hi guy's, Is there any way I can get my Spotify username changed?   It keeps coming up as a number 1150884627 but I would like it to come up as my name in search fields.   Thanks,...
  • Luke
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Can no longer access my account.

I'm having an issue with my account. I use the spotify app on my phone, and it's logged me out a number of times ove the past few weeks and my password stops working each time so I'm locked out of my account. Two weeks ago this happened and I was abl...

  • Visitor
  • I'm having an issue with my account.  I use the spotify app on my phone, and it's logged me out a number of times ove the past few weeks and my password stops working each time so I'm locked out...
  • user-removed
  • Not applicable
  • 756 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 756 Views
  • 6 replies
  • 0 likes

Have Been charged But I dont have premium

HelpMy account is free and I do not have account with Facebook. Yesterday i noticed that my bank account was charged for Spotify premium, But I do not have one, and I have never wrote inn my bank account Number. How cold this be possible and can anyo...

  • Newbie
  • Help My account is free and I do not have account with Facebook.  Yesterday i noticed that my bank account was charged for Spotify premium, But I do not have one, and I have never wrote inn my...
  • bjja123
  • Composer
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Premium doesn‘t work

Hallo, ich habe mir gestern Spotify Premium gekauft und auf der website steht auch, dass das in 3 Monaten auslaufen wird. Ich habe auch die E-Mail mit dem Beleg erhalten, doch ist mein Account immernoch Spotify free. Ich habe mich bereits mehrmals ab...

  • Casual Listener
  • Hallo, ich habe mir gestern Spotify Premium gekauft und auf der website steht auch, dass das in 3 Monaten auslaufen wird. Ich habe auch die E-Mail mit dem Beleg erhalten, doch ist mein Account immern...
  • Luke
  • Spotify Star
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

How to non-twitter contact snottify?

Hey. When I signed up, it said I had 6 months free premium membership, because I'm with Fido. Now, I'm getting a renew notice saying my subscription ends in 2 days. There's seemingly no way to directly contact the company, except through twitter, whi...

  • Casual Listener
  • Hey. When I signed up, it said I had 6 months free premium membership, because I'm with Fido. Now, I'm getting a renew notice saying my subscription ends in 2 days. There's seemingly no way to direct...
  • Snottify
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes