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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83191 Views

29 replies

0 likes

  • 83191 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104100 Views

10 replies

3 likes

Account
Login
  • 104100 Views
  • 10 replies
  • 3 likes

Superuser Contribution Spotify won't let me change my country?

Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free account! I'd love to get Premium again, but when I go...

Newbie

Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free ac...

SergioDavid

Roadie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the best way to migrate from a Facebook premium account to a normal premium account while pr

PlanFree/PremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue What is the best way to migrate from a Facebook premium account to a normal premium account while preserving Music Library and playlists? I want to basically remove ...

Regular

Plan Free/Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  What is the best way to migrate from a Facebook premium account to a normal pre...

SergioDavid

Roadie

692 Views

1 replies

2 likes

Account
Premium
Subscription
  • 692 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot Get Premium

PlanFree/PremiumCountry USDevice(iPhone 8, PC)Operating System(iOS 11, Windows 10) My Question or IssueI created my 1st account today using the Premium promo (3mo/.99cents). I did not like my Profile Name (not username), and wanted to change it. Ente...

Newbie

Plan Free/Premium Country  US Device (iPhone 8, PC) Operating System (iOS 11, Windows 10)   My Question or Issue I created my 1st account today using the Premium promo (3mo/.99cen...

SergioDavid

Roadie

551 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 551 Views
  • 1 replies
  • 0 likes

Can't Connect to Facebook

PlanFreeCountry Australia Operating SystemWindows 10 I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting --> social --> connect to Facebook. But every time I click on the 'Connect to Fac...

Newbie

Plan Free Country  Australia   Operating System Windows 10   I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting...

ylberrrr

Regular

720 Views

2 replies

0 likes

Account
Other
  • 720 Views
  • 2 replies
  • 0 likes

Using Spotify in South Korea

PlanFreeCountrySouth KoreaDeviceiPhone XOperating System My Question or Issue I recently moved to Korea from the States and realized that I need to get premium in order to use Spotify here after 2 weeks. So I’m trying to get premium for students but ...

Newbie

Plan Free Country South Korea Device iPhone X Operating System   My Question or Issue  I recently moved to Korea from the States and realized that I need to get premium in order to...

Loxer

Community Legend

8109 Views

1 replies

0 likes

Account
Premium
  • 8109 Views
  • 1 replies
  • 0 likes

Solved!! Dar de baja mi cuenta spotify (permanente)

hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!

Casual Listener

hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!

p72ue_tp-yez

Casual Listener

3585 Views

2 replies

1 likes

Account
  • 3585 Views
  • 2 replies
  • 1 likes

Superuser Contribution Forgot initial setup of the Spotify Premium

It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as for the direction and something else I do not recall...

Newbie

It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as f...

Alfredo

Roadie

1120 Views

3 replies

0 likes

  • 1120 Views
  • 3 replies
  • 0 likes

setting up Free/Premium account questions

PlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue I set up a Free/Premium account through my FB account today but then realized I didn't want it under FB so immediately cancelled it. I then set up an entirely new account when ...

Newbie

Plan Free/Premium Country  Canada Device Operating System     My Question or Issue  I set up a Free/Premium account through my FB account today but then realized I didn't...

user-removed

Not applicable

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Playlists gone

PlanPremiumCountry AustraliaDeviceGoogle pixel My Question or Issue I went to use my app and it asked me to login whixh was strange. After I did I noticed my account had been completely wipes!!! Years of music and playlists are all gone!? What can I ...

Newbie

  Plan Premium Country  Australia Device Google pixel     My Question or Issue  I went to use my app and it asked me to login whixh was strange. After I did I notic...

user-removed

Not applicable

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant log in

Today ı opened my spotify app and it is accidently chrash. So ı try to open it again but it was logged out. I know my username( it is **** < removed for security >). I try all my passwords to log in but it says "your password is not valid" Then ı use...

Visitor

Today ı opened my spotify app and it is accidently chrash. So ı try to open it again but it was logged out. I know my username( it is **** < removed for security >). I try all my passwords to l...

user-removed

Not applicable

695 Views

2 replies

0 likes

Login
  • 695 Views
  • 2 replies
  • 0 likes

User name on apps is my PASSWORD!

PlanFree/PremiumCountry TurkeyDeviceSamsung Note8Operating SystemAndroid Oreo, Windows 10 My Question or Issue I want you to change my user name on apps... I wanted to change my e-mail address but u didint let me so I had to deleted my original accou...

Visitor

Plan Free/Premium Country  Turkey Device Samsung Note8 Operating System Android Oreo, Windows 10   My Question or Issue   I want you to change my user name on apps... &...

user-removed

Not applicable

687 Views

1 replies

1 likes

Account
Other
  • 687 Views
  • 1 replies
  • 1 likes

Country changing

PlanFreeCountry Belgium (for now)DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI had a Spotify premium account that I was paying for while in the U.S. and now I’ve gone to Belgium for college. A few weeks ago I stopped my subscription to ...

Newbie

  Plan Free Country  Belgium (for now) Device iPhone SE Operating System iOS 10   My Question or Issue I had a Spotify premium account that I was paying for while in the U.S...

Loxer

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Solved!! Help! My account got hacked

PlanPremiumCountryNetherlands My Question or IssueSomebody hacked my account. He changed my password and the e-mail for the account to: *snip*.I can log in because my account is linked to my facebook account.For changing my password i need the passwo...

Newbie

Plan Premium Country Netherlands  My Question or Issue Somebody hacked my account. He changed my password and the e-mail for the account to: *snip*. I can log in because my account ...

IguanaSetup

Community Legend

1227 Views

1 replies

0 likes

  • 1227 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account got logged out on all devices and now I cant log back in.

I have 2 accounts on spotify. 1 premium and an old account that I never use anymore. However my email adress is connected to the old spotify account and I can log in with no problem. The newer premium account is now somehow disabled and I don't have ...

Casual Listener

I have 2 accounts on spotify. 1 premium and an old account that I never use anymore. However my email adress is connected to the old spotify account and I can log in with no problem. The newer premiu...

daan93dw

Casual Listener

11239 Views

5 replies

0 likes

Account
Login
  • 11239 Views
  • 5 replies
  • 0 likes

Change my country.

Good Morning, I have a Spotify premium account that I created when I used to live in the USA. I moved now to France and would like to make the payments from my french visa card (registered with a french address). For some reason, I can't change my co...

Newbie

Good Morning,    I have a Spotify premium account that I created when I used to live in the USA. I moved now to France and would like to make the payments from my french visa card (regist...

3v-0xmblg_bi5

Newbie

1303 Views

3 replies

0 likes

  • 1303 Views
  • 3 replies
  • 0 likes

2 accounts on the same email, how do I combine them?

There are currently 2 accounts associated with my email. One that is connected to my Facebook, and one that uses a username. They are seperate accounts with seperate playlists. One I log into when I log into with Facebook, the other is accessed if I ...

Newbie

There are currently 2 accounts associated with my email. One that is connected to my Facebook, and one that uses a username. They are seperate accounts with seperate playlists. One I log into when I ...

Jollof

Composer

1335 Views

1 replies

0 likes

Account
Login
  • 1335 Views
  • 1 replies
  • 0 likes

Premium alamıyorum

Kredi kartı bilgilerini giriyorum premium almaya basıyorum ing bank şifre geliyor onu yeni açılan sayfaya giriyorum tekrar en başa atıyor çözümü bilen varmı?

Casual Listener

Kredi kartı bilgilerini giriyorum premium almaya basıyorum ing bank şifre geliyor onu yeni açılan sayfaya giriyorum tekrar en başa atıyor çözümü bilen varmı?

tbg9_66yh-v8a

Casual Listener

41390 Views

20 replies

3 likes

Account
Other
Premium
  • 41390 Views
  • 20 replies
  • 3 likes

Sign out of all devices remotely

PlanPremium My Question or Issue I want to sign out of all devices signed into my account. Is that possible?

Newbie

Plan Premium   My Question or Issue  I want to sign out of all devices signed into my account. Is that possible?

Bethany_Dawn

Community Legend

877 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
  • 877 Views
  • 1 replies
  • 0 likes

Lost of tagged songs

PlanPremiumCountry BelgiumDeviceAllOperating SystemAllMy Question or IssueHello,Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my library (the check mark when you click). Anybody else are in such case?

Newbie

Plan Premium Country  Belgium Device All Operating System All My Question or Issue Hello, Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my li...

Wearetriumphan1

Music Fan

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Why does the Album "Cinematic Mind" from "Stands With Fists" got deleted?

Hello Community, CAN SOMEONE TELL ME WHY ONE OF MY ALLTIME FAVOURITE ALBUM GOT DELETED?? IM TILTED AS **bleep**. AND **bleep** YOU SPOTIFY! Everytime you ask them why there are missing songs they tell you the**bleep**. "contracts blah blah blah mi mi...

Newbie

Hello Community,    CAN SOMEONE TELL ME WHY ONE OF MY ALLTIME FAVOURITE ALBUM GOT DELETED??  IM TILTED AS **bleep**. AND **bleep** YOU SPOTIFY! Everytime you ask them why there are ...

Wearetriumphan1

Music Fan

674 Views

1 replies

0 likes

Subscription
  • 674 Views
  • 1 replies
  • 0 likes