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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293162 Views

529 replies

34 likes

Account
Free
  • 293162 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13723 Views

6 replies

11 likes

Security
  • 13723 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541706 Views

990 replies

115 likes

Account
  • 541706 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129738 Views

74 replies

12 likes

Account
Login
Premium
  • 129738 Views
  • 74 replies
  • 12 likes

Account Hacked

My account was hacked and the email was changed. Spotify apparently doesn't believe in maintaining a support staff, so I'm turning to the community for help. I have a year's worth of premium on this account, so this would be an upsetting enough issue...

Visitor

My account was hacked and the email was changed. Spotify apparently doesn't believe in maintaining a support staff, so I'm turning to the community for help. I have a year's worth of premium on this ...

Loxer

Community Legend

697 Views

5 replies

0 likes

  • 697 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium Payment Problem?

I have just bought two premiums (I bought two because it was not active in the first one), my account is still not premium. Could you help? (The money was withdrawn from my card, so the payment was made twice.)

Newbie

 I have just bought two premiums (I bought two because it was not active in the first one), my account is still not premium. Could you help?   (The money was withdrawn from my card, so th...

songassistant

Composer

468 Views

3 replies

0 likes

  • 468 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing country

I am trying to change the country and is not possible, in the profile it doesn't let me and when I try to put my new card for the subscription it doesn't let me neither because is from the new country I am, what I should do?

Newbie

I am trying to change the country and is not possible, in the profile it doesn't let me and when I try to put my new card for the subscription it doesn't let me neither because is from the new countr...

camulouzan

Casual Listener

1453 Views

16 replies

0 likes

  • 1453 Views
  • 16 replies
  • 0 likes

Facebook account tied to my Spotify account has been disabled.How should i proceed ?

PlanFreeCountry DeviceiPhone6s Operating SystemWindows 10 My Question or Issue My Facebook account tied to my spotify account has been disabled, what are the steps to keep my spotify account?

Regular

Plan Free Country   Device iPhone6s  Operating System Windows 10   My Question or Issue  My Facebook account tied to my spotify account has been disabled, what are the s...

ciubaca666

Regular

1219 Views

4 replies

0 likes

Account
Login
  • 1219 Views
  • 4 replies
  • 0 likes

Nome de Usuario e Imagem

Não consigo mudar a imagem do meu perfil na pagina da minha conta, q não é a mesma e mudou algumas vezes desde q minha conta foi invadida, nos aplicativos, tanto no PC quanto no Android a imagem do perfil esta correta mas meu nome de usuario está dif...

Visitor

Não consigo mudar a imagem do meu perfil na pagina da minha conta, q não é a mesma e mudou algumas vezes desde q minha conta foi invadida, nos aplicativos, tanto no PC quanto no Android a imagem do p...

user-removed

Not applicable

1015 Views

7 replies

1 likes

Account
Premium
  • 1015 Views
  • 7 replies
  • 1 likes

Solved!! Can't login with Facebook?

Can't login with Facebook? When ever I try, it shows the message: "An error has occurred processing your request. Please try again." I have tried on my phone and two separate computers with three separate browsers. I can't just use the regular login ...

Casual Listener

Can't login with Facebook? When ever I try, it shows the message: "An error has occurred processing your request. Please try again." I have tried on my phone and two separate computers with thre...

tomatounit

Regular

2822 Views

3 replies

0 likes

  • 2822 Views
  • 3 replies
  • 0 likes

How do I delete my free account, so I can use my premium?

PlanFree/PremiumCountryDenmarkDeviceiPhone XOperating SystemiOS 10 My Question or IssueI have recently (about a month ago) signed up for a premium account through my phone provider. However, it seems that I can't use it, as I two years ago set up a f...

Newbie

 Plan Free/Premium Country Denmark Device iPhone X Operating System iOS 10   My Question or Issue I have recently (about a month ago) signed up for a premium account t...

tomatounit

Regular

526 Views

1 replies

0 likes

Account
Free
Premium
  • 526 Views
  • 1 replies
  • 0 likes

Urgent!! account was hacked

Hi, this is a urgent matter! My girlfriend’s account was hacked and because of that, she can't write this post, so I’m writing on her behalf. Today (May 31st), she received an e-mail informing that the e-mail address of her account was changed. And a...

Newbie

Hi, this is a urgent matter! My girlfriend’s account was hacked and because of that, she can't write this post, so I’m writing on her behalf. Today (May 31st), she received an e-mail informing that t...

jsannn

Community Legend

469 Views

1 replies

0 likes

Account
Premium
Security
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Issue signing into Verified Artist account on Spotify desktop

My Question or Issue Hi,I'm having an issue with gaining control of my Verified Artist account on the Spotify Desktop App. When I sign in on artists.spotify.com, I can control my verified artist page. When I use the same login info for the spotify de...

Casual Listener

  My Question or Issue   Hi, I'm having an issue with gaining control of my Verified Artist account on the Spotify Desktop App.   When I sign in on artists.spotify.com, I can con...

ShaneHennessy

Casual Listener

886 Views

4 replies

0 likes

Account
Login
Other
  • 886 Views
  • 4 replies
  • 0 likes

can’t buy premium

PlanFreeCountry Device apple phoneOperating System(iOS 11 My Question or Issue i am trying to get the deal where there is premium for 3 months for a dollar and it keeps saying i already used a trial but i have never done this before. i want to pay a ...

Newbie

Plan Free Country   Device apple phone Operating System (iOS 11   My Question or Issue  i am trying to get the deal where there is premium for 3 months for a dollar and it kee...

Maxim

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account and faceboook

My previous Spotify account was created with a Facebook account. Since I cannot disconnect my account from the Facebook account, how can I get all of my songs, playlists, etc onto a new account? Thanks!

Newbie

My previous Spotify account was created with a Facebook account. Since I cannot disconnect my account from the Facebook account, how can I get all of my songs, playlists, etc onto a new account? Than...

meahtenoha

Spotify

575 Views

2 replies

1 likes

  • 575 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Account Activation

Hi, I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would like to activate my student account. If I close my old account wil...

Visitor

Hi,   I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would l...

Melody

Spotify

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

How do I delete my account for good???

My Question or Issue I want to start fresh with a new account, but I can’t delete my own one.. I canceled my premium account but I can’t delete my whole account? I want all the songs and playlists gone. I also need my email for my new account..

Visitor

  My Question or Issue   I want to start fresh with a new account, but I can’t delete my own one.. I canceled my premium account but I can’t delete my whole account? I want all the songs...

Footballroybal

Composer

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Username Problem

I started my account with facebook login but after I deleted my facebook my name changed to some nubers and my friends cannot see my name. How to change it?

Newbie

I started my account with facebook login but after I deleted my facebook my name changed to some nubers and my friends cannot see my name. How to change it?

g_w-mbxv6h9wj

Regular

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

QUIERO CAMBIAR MI FORMA DE PAGO Y NO ME DEJA EL SISTEMA

Ya intenté todo, pensé que mi tarjeta bancaria tenía el problema. Quiero actualizar mis datos de forma de pago y dar ed baja la tarjeta de crédito que tengo y cambiarla por otra tarjeta. Ya lo intenté con distintas tarjetas de crédito y simplemente n...

Casual Listener

Ya intenté todo, pensé que mi tarjeta bancaria tenía el problema. Quiero actualizar mis datos de forma de pago y dar ed baja la tarjeta de crédito que tengo y cambiarla por otra tarjeta. Ya lo intent...

osornios

Spotify Star

72055 Views

29 replies

4 likes

Account
Subscription
  • 72055 Views
  • 29 replies
  • 4 likes

Krijg geen mail

Ik heb samen met mijn huisgenoten family premium afgeslotenNou heeft iedereen de uitnodiging ontvange om het account te startenMaar bij mij komen de mails niet binnenWe hebben het email adres al gecontroleerd dit klopt gewoon

Newbie

Ik heb samen met mijn huisgenoten family premium afgesloten Nou heeft iedereen de uitnodiging ontvange om het account te starten Maar bij mij komen de mails niet binnen We hebben het email adres a...

radiofreakx

Casual Listener

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot connect to facebook

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

Newbie

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

JulianA_Bogota

Roadie

571 Views

1 replies

0 likes

Login
  • 571 Views
  • 1 replies
  • 0 likes

Account Name

Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could someone change it for me? Or can I change it myself?

Casual Listener

Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could some...

u7gpd-_x5nh4b

Newbie

636 Views

3 replies

1 likes

Account
  • 636 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cambio de Spotify Premium a Spotify Free

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  En dos ocasiones, me llegó la notificación de ...

JulianA_Bogota

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm a Premium Subscriber but I Need to Go Online First to Play Songs

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.

Newbie

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...

JulianA_Bogota

Roadie

387 Views

1 replies

0 likes

Premium
  • 387 Views
  • 1 replies
  • 0 likes