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I can't log in on the android app

I can't log in on the android app

viva_andalucia

I have been using spotify on pc and iPad for ~10 months, and today I decided to download the phone app (android), and when I put my username and my password, it logs in and show my profile for two seconds, and then it automatically logs out and show the main screen where you can register, log in and so on.

How could this be solved.

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1 Reply

Robert_W

Hi @viva_andalucia,

 

Welcome to the community!

 

Could you try a reinstall of the app and let me know if that helps:

 

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

 

If this does not work, could you try to log in through the same device you was before you went through the app and let me know if it does the same on there?

 

Thanks!

Robert_WRock Star 11
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