Spotify gift card doesn't work.

[Pumpaknugen]

I bought a Spotify Gift Card two days ago. I paid 300 SEK for it and I recieved a receipt which said that the card was going to be activated withig 24 hours. Well, it has been over 48 hours since I bought the card and it doesn't work. I've tried to redeem the code several times since I bought it and it gives me the same message every single time. "The Premium code you entered is invalid. Please check that you have typed it correctly.".

I feel cheated and I'd like to resolve this issue. I can't return it to the store either because the card's activated. 

Again, I feel very cheated.

I remain.

[Peter__]

Hey @Pumpaknugen ! Welcome to the community 🙂

If you get in touch with the customer services team directly using the online contact form and include the code in the email they will for sure check it out for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter