Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify has been unusable for the past hour.

Spotify has been unusable for the past hour.

I can not use radio and I can not play songs that are not already cached.

 

Don't say it's my connection because I can type this message just fine.

 

Don't say it's my firewall because I turned it off and it still didn't work.

 

Don't say it has anything to do with my computer because it won't work on my phone either.

 

Don't even say it's my router because I can't use spotify on my phone with a full 3G signal.

 

 

 

So used Pandora and guess what? It worked.

 

Please don't misunderstand me. I love Spotify: It has twenty times more songs and a twentieth of the adds! But, that means nothing if it doesn't work, does it?

 

 

 

EDIT: This is not the first time this has happened. It happened yesterday as well It was around the same time, too.

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

When this is happening, are you getting any error messages? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts