Spotify premium not working

[Melodyb]

I have premium spotify and it is not working! I have checked my subscriptions and it's all there. I have done the usual logged out and logged back in many a time and still no premium spotify! Such a shame since paying for the service. Can anyone help me ?

[TheGeminII]

same here from the netherlands  😞

[con7575]

Same here in the UK, no Search facility litte circle spinning around is all I get!

[Josh · Accepted solution]

Hello!

Have you tried a clean install? You can follow the instructions here to do that 🙂

[TheGeminII]

On my mac running mac os x 10.10.x this is the ony solution that worked...

first tried clearing the library\application support\spotify dir - fail

then tried clearing the library\cache\spotify client dir - fail

then tried this clean reinstall - success

However. Spotify has ran fine for a year and since 2 days it stopped working and I need a re-install? This is going to bug more than a few people... Hope they bring an update that fixes the issue as it seems widespread.

Thanks anyway for the solution to my problem