Spotify student

[gerryfburke]

Hi
I've tried to subscribe for Spotify student and have been charged for this through PayPal but my account hasn't been activated.
I was unsuccessful with the screening process.
Can I get a refund?

[Jacob]

Hey @gerryfburke, welcome to the Spotify Community!

Did you receive a payment confirmation email from Spotify?

Let me know 🙂

[gerryfburke]

No I didn't get an email. Just spotted it taken from my bank account.

[Jacob]

@gerryfburke,

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions 🙂