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Spotify won't let me change my country

Spotify won't let me change my country

My country was originally set up as USA, I live in Canada.

Spotify is connected to my facebook and says that my facebook is situated in USA, its not.

Now spotify wont play.

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4 Replies

Few things to check:

- Will it let you change your country here?
https://www.spotify.com/account/profile/

- Does your IP address locate to inside Canada?
http://www.maxmind.com/en/locate_my_ip

- Do you have any payment details tied to your account?

It is worth trying a different browser, sometimes old cookies and cached data can make it do weird things.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I also have this exact problem and it won't let me change my country.  USA is the only option in the pull down menu and I'm not able to edit that field.

I have not provided any payment details in my account.

My IP address locates in Canada.

 

Can anyone help?

Thanks.

Trying another browser worked! In Safari, both Canada and the USA appear in drop down menu (in chrome, only USA). WEIRD. thanks!

I live in the USA and the only options I have to choose from is Canada and Switzerland. I've tried everything and nothing has worked.

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