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Stop Charges on Credit Card

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Stop Charges on Credit Card

Avatar of joemusic13
Newbie
2015-03-07 06:56 PM

I have a free account, but I keep getting charges on my credit card each month.  How do I stop the charges on my account?  It shows that i have a free account. 

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Avatar of JoeThomas
Community Legend
2015-03-07 08:39 PM

Hi! Welcome to the Spotify Community!

I would recommend to contact Spotify through this link:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you receive an automatic email from Spotify, respond to it (even if it is from no-reply) and someone will get to you ASAP.

Thank you for choosing the Spotify Community forums, and I hope this answers your question!

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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Avatar of JoeThomas
Community Legend
2015-03-07 08:39 PM

Hi! Welcome to the Spotify Community!

I would recommend to contact Spotify through this link:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you receive an automatic email from Spotify, respond to it (even if it is from no-reply) and someone will get to you ASAP.

Thank you for choosing the Spotify Community forums, and I hope this answers your question!

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside
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