Student Discount in US

[AnneO]

Hello,

I am insterested in subscribing for the student discounted premium on Spotify.

My account was created through Facebook. When I click on "get premium" with the discount, I am asked to log in but once I log in this error appears: 

At first, I thought it was happening because I had a free trial for premium but the trial expired and this notice is still appearing. 

Please help!

[Peter__]

Could you just double check that all of your account details are filled in correctly on your online profile?

https://www.spotify.com/account/profile/

If you are still having issues after that, I would suggest that you get in touch with Spotify support directly so they can assist you further with this. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.