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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553732 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131175 Views
74 replies
12 likes
Is it possible to pay for a year in advance
Is it possible to pay for a year in advance
Community Legend
169 Views
1 replies
0 likes
Can anyone help me please? Usually I use Spotify premium through my NUS card, therefore I get it at a reduced price. I also use Spotify through my Facebook, but went decided to sort and clear my facebook, whilst doing this though, I must've removed m...
Can anyone help me please? Usually I use Spotify premium through my NUS card, therefore I get it at a reduced price. I also use Spotify through my Facebook, but went decided to sort and cl...
Community Legend
209 Views
1 replies
0 likes
I would like to give the premium service as a birthday gift. Can I sign up and pay for the premium, but someone else that already has an account with Spotify actually use it? Or should they sign up with their account and I just provide the payment in...
I would like to give the premium service as a birthday gift. Can I sign up and pay for the premium, but someone else that already has an account with Spotify actually use it? Or should th...
Community Legend
295 Views
2 replies
0 likes
I'm paying for premium. I can see all the payments from paypal but whenever I log in I get adverts and I'm being asked to upgrade. All my playlists have disappeared and when I log into the website it says I have a free account. The payments are very ...
I'm paying for premium. I can see all the payments from paypal but whenever I log in I get adverts and I'm being asked to upgrade. All my playlists have disappeared and when I log into the website it...
Community Legend
296 Views
1 replies
0 likes
I want to cancel my spotify premium account, but I dont know any of the login details but the password. If i cancel the account via paypal will that work? Any suggestions would be great. Thanks.
I want to cancel my spotify premium account, but I dont know any of the login details but the password. If i cancel the account via paypal will that work? Any suggestions would be great. Thanks.
Casual Listener
281 Views
2 replies
0 likes
I've had a spotify account before and loved the product. I let my account lapse because it wasn't economical for our family. With the launch of spotify family I'm back and ready to go but having sign up issues. How do you actually contact support? Ma...
I've had a spotify account before and loved the product. I let my account lapse because it wasn't economical for our family. With the launch of spotify family I'm back and ready to go but having s...
Community Legend
236 Views
1 replies
0 likes
I follow the instrusctions on the spotify.com/students but as soon as I sign in it doesn ask for anymore info. It just brings me to my login page. Does anyone know a fix for this?
I follow the instrusctions on the spotify.com/students but as soon as I sign in it doesn ask for anymore info. It just brings me to my login page. Does anyone know a fix for this?
Casual Listener
626 Views
3 replies
0 likes
I have a Spotify Premium account that is associated with my Facebook account. Is it possible for my wife to access Spotify Premium on her cell phone without logging into the Facebook application as me? In other words, she would like to stay signed in...
I have a Spotify Premium account that is associated with my Facebook account. Is it possible for my wife to access Spotify Premium on her cell phone without logging into the Facebook application as m...
Community Legend
345 Views
1 replies
0 likes
Hey everyone, So I signed up for spotify student to try it out for a month to see if it was worth it, and canceled the membership right after I signed up so that I wouldn't be charged again after the first month was up. So I decided that I would like...
Hey everyone, So I signed up for spotify student to try it out for a month to see if it was worth it, and canceled the membership right after I signed up so that I wouldn't be charged agai...
Regular
481 Views
3 replies
0 likes
Whenever I try to log in to get the student discount I log in but instead of redirecting me to the correct page it just redirects me to my profile overview and says "oops something went wrong, please try again." It has been saying this for the past t...
Whenever I try to log in to get the student discount I log in but instead of redirecting me to the correct page it just redirects me to my profile overview and says "oops something went wrong, please...
Regular
915 Views
13 replies
1 likes
Hi, I hope someone is able to help. I have downloaded spotify at work and it was working fine for a while, although I had Spanish adverts! now each time I log on it says "your country does not match the one set in your profile. to continue use, updat...
Hi, I hope someone is able to help. I have downloaded spotify at work and it was working fine for a while, although I had Spanish adverts! now each time I log on it say...
Casual Listener
268 Views
4 replies
0 likes
Okay so about two months ago I bought a spotify gift card and accidentally redeemed it for two month of unlimited instead of one month of premium as I plan to. This was my mistake, so I simply contacted Spotify support to see if I needed to buy anoth...
Okay so about two months ago I bought a spotify gift card and accidentally redeemed it for two month of unlimited instead of one month of premium as I plan to. This was my mistake, so I simply contac...
Not applicable
301 Views
2 replies
0 likes
Hey guys, I need your help pls I bought an 10 € Spotify card and wanted to get the 3 months of premium action. The thing is I only got 1 month instead of 3... What can I do ? thanks
Hey guys, I need your help pls 😕 I bought an 10 € Spotify card and wanted to get the 3 months of premium action. The thing is I only got 1 month instead of 3... What can I do ...
Community Legend
402 Views
2 replies
0 likes
Forgot all of my details, Is there any way possible to save my account? Im on premium and really dont want to cancel my spotify
Forgot all of my details, Is there any way possible to save my account? Im on premium and really dont want to cancel my spotify
Community Legend
248 Views
1 replies
0 likes
Hey I tried to find another topic here with my problem but the truth is that here are so many problems postet that I'm not able to find the right solution for my problem! I deleted Facebook (and I don't care if I cannot transfer my playlists to my ne...
Hey 🙂 I tried to find another topic here with my problem but the truth is that here are so many problems postet that I'm not able to find the right solution for my problem! I deleted Faceboo...
Community Legend
256 Views
1 replies
0 likes
OK I have a Peter Gabriel album US which are m4a files. I also have Peter Gabriel UP. What is going on with the grayed out files which play in spotify on my mac but dont show up on my iPhone which I have just resintalled Spotify on. Both screen shots...
OK I have a Peter Gabriel album US which are m4a files. I also have Peter Gabriel UP. What is going on with the grayed out files which play in spotify on my mac but dont show up on my iPhone which I ...
Community Legend
2985 Views
2 replies
0 likes
Hi! My super technical dad signed up yesterday but it didn't go so well. First of all he don't remeber his username or password. The second problem is that he typed his email address wrong so I can't reset the password or check what username he used....
Hi! My super technical dad signed up yesterday but it didn't go so well. First of all he don't remeber his username or password. The second problem is that he typed his email add...
Casual Listener
370 Views
5 replies
0 likes
Just updated my spotify and now all my Playlist are missing.
Just updated my spotify and now all my Playlist are missing.
Community Legend
171 Views
1 replies
0 likes
I was downgraded from premium too free. But I need to find the date I was downgraded because the phone company I signed spotify through keep billing me for premium. So, where can I see the date?
I was downgraded from premium too free. But I need to find the date I was downgraded because the phone company I signed spotify through keep billing me for premium. So, where can I see the...
Casual Listener
511 Views
5 replies
0 likes
Good afternoon. It has been three weeks today that I've raised a double billing issue with my Spotify account. I've been doubly charged for your services since July 2014, for which I'm demanding £39.96 reimbursement (July + August + September + Octob...
Good afternoon. It has been three weeks today that I've raised a double billing issue with my Spotify account. I've been doubly charged for your services since July 2014, for which I'm dema...
Casual Listener
364 Views
5 replies
0 likes
