forgot password and username? premium

[Shan_cameron99]

Forgot all of my details, Is there any way possible to save my account? Im on premium and really dont want to cancel my spotify

[Josh]

Hello @Shan_cameron99, welcome to the community! 

You would need to contact Spotify directly for this, you can do that here. If you get an automated reply just reply directly to that email (even if it is a no-reply). They should be able to look up your account with your payment information, alternatively sometimes you can get a faster response via twitter @Spotifycares. 

Hope this gets sorted out for you! 🙂