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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89423 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
761275 Views
18 replies
29 likes
I bought a $30 gift card today, redeemed it, was sent an email receipt and nothing!!! No premium nothing, I got ripped off!!!! I want my premium I paid for or my money back!
I bought a $30 gift card today, redeemed it, was sent an email receipt and nothing!!! No premium nothing, I got ripped off!!!! I want my premium I paid for or my money back!
Community Legend
296 Views
1 replies
0 likes
At this moment I pay using paypal. I would like to change that to Gift card. Is it possible to buy gift cards and have them pay my premium subscription automaticaly?
At this moment I pay using paypal. I would like to change that to Gift card. Is it possible to buy gift cards and have them pay my premium subscription automaticaly?
Casual Listener
562 Views
5 replies
0 likes
My wife and I both have separate Premium subscriptions. I recently saw that is Spotify Family so I want to upgrade to that to save me $5/month. I saw in the Family guide that if an invite it sent to a user with a Premium account, she will be unable t...
My wife and I both have separate Premium subscriptions. I recently saw that is Spotify Family so I want to upgrade to that to save me $5/month. I saw in the Family guide that if an invite it sent to ...
Community Legend
461 Views
1 replies
0 likes
Hello, i recently got spotify premium on a 1 month free trial then i wanted to pay the student rate of £5 a month instead of £10 a month. I have already payed £9.99 for the last month and am wodering how do i go about changing my credentials so that ...
Hello, i recently got spotify premium on a 1 month free trial then i wanted to pay the student rate of £5 a month instead of £10 a month. I have already payed £9.99 for the last month and am wodering...
Community Legend
253 Views
1 replies
0 likes
I've contacted customer support twice, the case numbers are 02005480 and 02006056. I accidentally associated my account with the email oomfuh12491@AOL.com when it should have been oomfuh12491@GMAIL.com. The address at AOL does not exist and I would l...
I've contacted customer support twice, the case numbers are 02005480 and 02006056. I accidentally associated my account with the email oomfuh12491@AOL.com when it should have been oomfuh12491@GMAIL.c...
Casual Listener
296 Views
2 replies
0 likes
I've recently found out that I have been double charged for 8 months! I have one account and never have created two! ive sent a request in because you can't talk to anyone! I want this refunded to my account or I'm done with spotify! Case#02006083
I've recently found out that I have been double charged for 8 months! I have one account and never have created two! ive sent a request in because you can't talk to anyone! I want this refunded to my...
Community Legend
200 Views
1 replies
0 likes
I recently decided to migrate from iTunes to Spotify to manage my library across desktop and mobile platforms. I create playlists using genres as the key data field. When my local files were scanned, I noticed that the screen did not show the genre. ...
I recently decided to migrate from iTunes to Spotify to manage my library across desktop and mobile platforms. I create playlists using genres as the key data field. When my local files were scanned,...
Community Legend
661 Views
6 replies
0 likes
Hello- I have a spotify premium account- some how when I log in to Spotify it logs me in as someone else. I am not connected to Facebook, and all my info is correct on the Spotify accounts page, but when I log in even with my NEW password, it says I ...
Hello- I have a spotify premium account- some how when I log in to Spotify it logs me in as someone else. I am not connected to Facebook, and all my info is correct on the Spotify accounts page, but ...
Community Legend
601 Views
1 replies
0 likes
Hi guys, I've 10 playlist I made and I want to play shuffle mode in all of them. How can I do that? It's a Premium feature? Thanks.
Hi guys, I've 10 playlist I made and I want to play shuffle mode in all of them. How can I do that? It's a Premium feature? Thanks.
Casual Listener
2481 Views
6 replies
0 likes
I am trying to register to premium on a new account using NUS for a discount. However when I input the number it says 'Sorry, but you can't apply another student card to your Spotify account.' Dont really understand why it is doing this as the accoun...
I am trying to register to premium on a new account using NUS for a discount. However when I input the number it says 'Sorry, but you can't apply another student card to your Spotify account.' ...
Casual Listener
619 Views
4 replies
0 likes
Hi, I am a holder of NUS Extra card and followed the link to upgrade my Spotify free account to Premium. However, the follow message keeps appearing: It appears that you are not eligible for the discounted product that you are trying to purchase. If ...
Hi, I am a holder of NUS Extra card and followed the link to upgrade my Spotify free account to Premium. However, the follow message keeps appearing: It appears that you a...
Casual Listener
2860 Views
3 replies
0 likes
Hi, I recently signed up to spotify and attempted to connect it my company fb page but the user name is numbers and i dont have a profile pictures, Neither of these i seem to be able to change? I really don't want to delete my account to start again....
Hi, I recently signed up to spotify and attempted to connect it my company fb page but the user name is numbers and i dont have a profile pictures, Neither of these i seem to be able to ch...
Community Legend
467 Views
4 replies
0 likes
It says that I will be put on a free 7 day trial. However, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...
It says that I will be put on a free 7 day trial. However, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at an...
Community Legend
1121 Views
5 replies
0 likes
Hi,As of 29th Oct 2014 I reset my password as I no longer wanted the music i was playing to be shared on my facebook.In doing this I seem to have reset my account losing all my playlists/followers and it now displays my account as 'SPOTIFY FREE'. How...
Hi, As of 29th Oct 2014 I reset my password as I no longer wanted the music i was playing to be shared on my facebook. In doing this I seem to have reset my account losing all my playlists/foll...
Not applicable
339 Views
1 replies
0 likes
Hello everyone, Two days ago my facebook account got disabled due to a mistake. But I can't get it back (yet) and I won't look too deep into it, however my Spotify account was linked to it and was also premium. So...How do I get access to that accoun...
Hello everyone, Two days ago my facebook account got disabled due to a mistake. But I can't get it back (yet) and I won't look too deep into it, however my Spotify account was linked t...
Community Legend
392 Views
5 replies
0 likes
Hello!About a month ago, I recieved a $60 spotify card for my birthday and I was absolutely estatic. I tried to add it to my account first thing upon arriving home that evening. Everything seemed to have gone really well and I added the six months of...
Hello! About a month ago, I recieved a $60 spotify card for my birthday and I was absolutely estatic. I tried to add it to my account first thing upon arriving home that evening. Everything seemed t...
Community Legend
342 Views
4 replies
0 likes
Hi, I've already submitted this to customer service almost a week ago, but recieved no response - I wonder if you can help me.I moved to Hong Kong and would like to update my country and my payment details.On the "profile" page, when I try to change ...
Hi, I've already submitted this to customer service almost a week ago, but recieved no response - I wonder if you can help me. I moved to Hong Kong and would like to update my country a...
Community Legend
1513 Views
3 replies
0 likes
Hi, so I recently moved from the US to Spain, and I'm trying to change my country details in my profile. I am only trying to change my country from the USA to Spain, but every time I try to save that, it tells me that my email is already in use. Of c...
Hi, so I recently moved from the US to Spain, and I'm trying to change my country details in my profile. I am only trying to change my country from the USA to Spain, but every time I try to sav...
Community Legend
352 Views
1 replies
0 likes
Hello, I am just realizign that someone else is also using my account. I am not sure who this person is but I am currious if there is a way to gather information about this user? Someone stole my laptop and phone in last 3-4 months and I am currious ...
Hello, I am just realizign that someone else is also using my account. I am not sure who this person is but I am currious if there is a way to gather information about this user? Som...
Community Legend
617 Views
2 replies
0 likes
hola tengo cuenta premium y lo uso en el pc y en un movil el de mi chica es un iphone y nome deja pasar de free,esto por que es,se supone que con mi cunta podria pasar a premiun ,osea en total lo tengo instalado en 2 moviles y un pc pero en este ipho...
hola tengo cuenta premium y lo uso en el pc y en un movil el de mi chica es un iphone y nome deja pasar de free,esto por que es,se supone que con mi cunta podria pasar a premiun ,osea en total lo ten...
Community Legend
268 Views
1 replies
0 likes
