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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553792 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131186 Views
74 replies
12 likes
Good afternoon. It has been three weeks today that I've raised a double billing issue with my Spotify account. I've been doubly charged for your services since July 2014, for which I'm demanding £39.96 reimbursement (July + August + September + Octob...
Good afternoon. It has been three weeks today that I've raised a double billing issue with my Spotify account. I've been doubly charged for your services since July 2014, for which I'm dema...
Casual Listener
364 Views
5 replies
0 likes
Hi. I want to purchase the Holidays deal which will provide me 3 months for only 0.99 cents. (I am eligible for the deal.) The only payment method that I am comfortable with is using the $10 gift cards that you can buy in stores. The problem is, I no...
Hi. I want to purchase the Holidays deal which will provide me 3 months for only 0.99 cents. (I am eligible for the deal.) The only payment method that I am comfortable with is using the $10 ...
Community Legend
485 Views
1 replies
0 likes
Hey, I would like to disable the function that when I want to listen to one specific album, spotify always suggests titles for me and plays them. Because like this I always listen to the same songs. How can I disable that function?
Hey, I would like to disable the function that when I want to listen to one specific album, spotify always suggests titles for me and plays them. Because like this I always listen to the same songs. ...
Casual Listener
640 Views
2 replies
0 likes
I cannot log in my spotify android app. My password and username is correct and I am connected to wifi.
I cannot log in my spotify android app. My password and username is correct and I am connected to wifi.
Community Legend
166 Views
1 replies
0 likes
I responded to an add to tget 3 mos of spotify for $.99. The add was on facebook and I am in my trial period. When I click on the add, I get the option of changing my payment information. Not anything else useful. Hoping someone at spotify picks this...
I responded to an add to tget 3 mos of spotify for $.99. The add was on facebook and I am in my trial period. When I click on the add, I get the option of changing my payment informa...
Community Legend
226 Views
1 replies
0 likes
Hi. I'm hoping someone could tell if this is possible. I would like to buy my Mum a subscription for a few months for spotify. But as this is a present, and she isn't very technical I would like to set it up for her before handing it over. I would al...
Hi. I'm hoping someone could tell if this is possible. I would like to buy my Mum a subscription for a few months for spotify. But as this is a present, and she isn't very technical I would like...
Community Legend
228 Views
1 replies
0 likes
Hello, I used two $30 gift cards and my subscription still says it expires in March. I am a college student, so my subscription should last a whole lot longer than that correct? Am I just not reading it right? Any help would be greatly appreciated.
Hello, I used two $30 gift cards and my subscription still says it expires in March. I am a college student, so my subscription should last a whole lot longer than that correct? Am I...
Community Legend
222 Views
1 replies
0 likes
Hi all I'd like to change from using my facebook login to using my email or user name. At the moment it seems I can only access it through facebook. Can I change it ? Thanks
Hi all I'd like to change from using my facebook login to using my email or user name. At the moment it seems I can only access it through facebook. Can I change it ? Thanks
Community Legend
202 Views
1 replies
0 likes
I was in Singapore for many months so in my profile I changed my country to Singapore. Now that I am back in the USA every time I try to change the country to USA, I get this message... Sorry, Spotify is not available in your country. I cannot even l...
I was in Singapore for many months so in my profile I changed my country to Singapore. Now that I am back in the USA every time I try to change the country to USA, I get this message...  ...
Community Legend
299 Views
1 replies
0 likes
Guten Tag, Ich habe auf Spotify Student umgestellt. Habe ich trotzdem die Möglichkeit Spotify Premium jeden Monat zu kündigen?
Guten Tag, Ich habe auf Spotify Student umgestellt. Habe ich trotzdem die Möglichkeit Spotify Premium jeden Monat zu kündigen?
Not applicable
1227 Views
2 replies
0 likes
I login on my computer from facebook. I have a phone that I do not want facebook on, but I want spotify. I don't know, and cannot find, my username and password. Any ideas?
I login on my computer from facebook. I have a phone that I do not want facebook on, but I want spotify. I don't know, and cannot find, my username and password. Any ideas?
Community Legend
386 Views
3 replies
0 likes
Other users with names I have never heard of are popping up each time I go to use my Spotify and says they are playing music from their devices...this has my data charges through the roof.....is there anyone that can help it has a phone number for th...
Other users with names I have never heard of are popping up each time I go to use my Spotify and says they are playing music from their devices...this has my data charges through the roof.....is ther...
Community Legend
184 Views
2 replies
0 likes
I finally gave in and pressed the banner to try out spotify premium. However, it turns out that when they said free trial, they ment no trial, and not free. I was charged instantly for the full amount. What the **bleep**?
I finally gave in and pressed the banner to try out spotify premium. However, it turns out that when they said free trial, they ment no trial, and not free. I was charged instantly for the full amoun...
Community Legend
724 Views
2 replies
0 likes
Hey all. I was wondering how I can get help from spotify support? I've had spotify for years and I just now had a log-in problem. I have submitted three emails with them, and I tweeted at their @SpotifyCares twitter handle 5 times, and only recieved ...
Hey all. I was wondering how I can get help from spotify support? I've had spotify for years and I just now had a log-in problem. I have submitted three emails with them, and I tweeted at their @Spot...
Casual Listener
906 Views
6 replies
0 likes
Hello spotify family. I got premium license but the offline service is disabled by spotify. I've been using premium account for 6-7 months and everything has been well until now. It is interesting because I have enough money at my credit card. So wha...
Hello spotify family. I got premium license but the offline service is disabled by spotify. I've been using premium account for 6-7 months and everything has been well until now. It is interesting be...
Community Legend
314 Views
3 replies
0 likes
Today it popped up with the message of "Offline Access For This Computer/Device Has Been Withdrawn" on my Spotify. Thing is, I only have one device (my PC) and I'm nowhere near the 3,333 offline song limit. This has happened once before but when I ha...
Today it popped up with the message of "Offline Access For This Computer/Device Has Been Withdrawn" on my Spotify. Thing is, I only have one device (my PC) and I'm nowhere near the 3,333 offline song...
Regular
591 Views
6 replies
0 likes
I cannot log in and listen free anymore...the website is forcing me to pay for Premium...Why?
I cannot log in and listen free anymore...the website is forcing me to pay for Premium...Why?
Community Legend
155 Views
1 replies
0 likes
Hello I just found out that a person by the name Adam Geer updatet one of my playlists. Did this happen do one of you before? Saphira
Hello I just found out that a person by the name Adam Geer updatet one of my playlists. Did this happen do one of you before? Saphira ...
Community Legend
215 Views
2 replies
0 likes
Apenas realize mi pago para la promoción de "en la compra de 1 mes por 29 pesos recibe 2 más gratis" y me cobro 99 y sólo es por el mes.
Apenas realize mi pago para la promoción de "en la compra de 1 mes por 29 pesos recibe 2 más gratis" y me cobro 99 y sólo es por el mes.
Community Legend
1727 Views
3 replies
0 likes
Hi there, booted up my pc today, said that offline access had been withdrawn. Thought i'd check my offline devices on my account and i removed them all. I STILL have offline access withdrawn and also my phone now says that I can only have 3 devices f...
Hi there, booted up my pc today, said that offline access had been withdrawn. Thought i'd check my offline devices on my account and i removed them all. I STILL have offline access withdrawn and also...
Newbie
418 Views
4 replies
2 likes
