Free trial charged me instantly

[Devalish]

I finally gave in and pressed the banner to try out spotify premium. However, it turns out that when they said free trial, they ment no trial, and not free. I was charged instantly for the full amount. What the **bleep**?

[Devalish]

bump

[Carina]

Hey there and welcome to the community!

Something went definitely wrong. You won't get charged after the trial ends usually.. Well, I suggest reaching out to the official support team by using this contact form and ask for a refund + an actual trial phase: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.