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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553936 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131203 Views
74 replies
12 likes
Hi there, booted up my pc today, said that offline access had been withdrawn. Thought i'd check my offline devices on my account and i removed them all. I STILL have offline access withdrawn and also my phone now says that I can only have 3 devices f...
Hi there, booted up my pc today, said that offline access had been withdrawn. Thought i'd check my offline devices on my account and i removed them all. I STILL have offline access withdrawn and also...
Newbie
418 Views
4 replies
2 likes
Hey, I made this account just to try to get an answer to see if I can get my account from being disabled. I've sent a message, but have yet to hear anything. The case number is 02084484. I really just want to at least listen to the free Spotify and I...
Hey, I made this account just to try to get an answer to see if I can get my account from being disabled. I've sent a message, but have yet to hear anything. The case number is...
Newbie
1130 Views
7 replies
0 likes
How can I change the payment method? My premium wasn't renewed because I had to cancel my credit card and every time I go to enter my payment information it takes me to the student discount page (which I have already signed up for) so I cannot enter ...
How can I change the payment method? My premium wasn't renewed because I had to cancel my credit card and every time I go to enter my payment information it takes me to the student discount page (whi...
Newbie
377 Views
4 replies
0 likes
I heard about getting a student discount for Spotify from a friend. I am a high school student using Premium, and I want to find out how to get the discount!!! Please help ASAP.
I heard about getting a student discount for Spotify from a friend. I am a high school student using Premium, and I want to find out how to get the discount!!! Please help ASAP.
Newbie
185 Views
2 replies
0 likes
I have been a member of spotify premium for a about a month and I love the app. Unfortunately I had to reset my phone and after I re downloaded the app it now tells me my free trial has ended. So I'm trying to get in contact with any form of rep that...
I have been a member of spotify premium for a about a month and I love the app. Unfortunately I had to reset my phone and after I re downloaded the app it now tells me my free trial has ended. So I'm...
Community Legend
176 Views
1 replies
0 likes
Dear Spotify, Please advice, i want to subscribe for premium but i dont have credit card, i only have debit card. And why does only Singapore have the option for Paypal, but not malaysia???
Dear Spotify, Please advice, i want to subscribe for premium but i dont have credit card, i only have debit card. And why does only Singapore have the option for Paypal, but not malaysia...
Spotify Legend
514 Views
1 replies
0 likes
I signed submitted my form but keeps charging me 9.99 ??
I signed submitted my form but keeps charging me 9.99 ??
Spotify Legend
183 Views
1 replies
0 likes
As the title says, my computer wont let me access my offline playlists for the first time ever, i've had premium for a few years now. Yes i've tried logging in and out, restarting my computer and all that useless stuff. I only have 2 devices includin...
As the title says, my computer wont let me access my offline playlists for the first time ever, i've had premium for a few years now. Yes i've tried logging in and out, restarting my compu...
Casual Listener
332 Views
3 replies
1 likes
If I cancel my subscription, will any music I downloaded be removed or unaccessible??
If I cancel my subscription, will any music I downloaded be removed or unaccessible??
Community Legend
209 Views
1 replies
0 likes
My old student card is now running out and Spotify has said they will charge me the normal amount again next month of £9.99 but I have renewed my student card so is it possible to just update it somehow? I don't want to lose any of my playlists or an...
My old student card is now running out and Spotify has said they will charge me the normal amount again next month of £9.99 but I have renewed my student card so is it possible to just update it some...
Spotify Legend
1547 Views
1 replies
0 likes
Liebes Spotify Team, habe gestern eine Mahnung bekommen die Gebühren für mein Spotify Premium Abonnement zu zahlen. Ich habe die 30- tägige kostenlose Probezeit in anspruch genommen und nach 3 Wochen das Abonnement gekündigt. Hatte es schon nach der ...
Liebes Spotify Team, habe gestern eine Mahnung bekommen die Gebühren für mein Spotify Premium Abonnement zu zahlen. Ich habe die 30- tägige kostenlose Probezeit in anspruch genommen und na...
Spotify Legend
2190 Views
1 replies
0 likes
Over the past year or so I've been having a problem regarding missing out on notifications of new releases; this is because Spotify decided to limit the number of notifications at any one time to 20, presumably because of more than that causing insta...
Over the past year or so I've been having a problem regarding missing out on notifications of new releases; this is because Spotify decided to limit the number of notifications at any one time to 20,...
Community Legend
1916 Views
3 replies
0 likes
There is no socal media choice in my Preferences. Please tell me how to actually unlink my account. Thank you
There is no socal media choice in my Preferences. Please tell me how to actually unlink my account. Thank you
Community Legend
526 Views
1 replies
0 likes
Changed my facebook e-mail today to then change spotify e-mail, it hasn't changed yet, is there normally a delay on the amount of time it takes to change the e-mail? Thanks in advance 04/12/14
Changed my facebook e-mail today to then change spotify e-mail, it hasn't changed yet, is there normally a delay on the amount of time it takes to change the e-mail? Thanks in advance &n...
Community Legend
167 Views
1 replies
0 likes
I am not too sure what this means. I have been using spotify for about a year now and had it on my computer, phone and ipod for a while now but this error came up on my computer today and I am confused about it.
I am not too sure what this means. I have been using spotify for about a year now and had it on my computer, phone and ipod for a while now but this error came up on my computer today and I am confus...
Spotify Legend
262 Views
1 replies
0 likes
Good morning. I have a problem with my offline playlists. All my songs that were available offline are out of sync.The program does not allow me to re-sync. The program tells me that offline mode is disabled and when I asset it, it stars to work offl...
Good morning. I have a problem with my offline playlists. All my songs that were available offline are out of sync.The program does not allow me to re-sync. The program tells me that offline mode is ...
Casual Listener
331 Views
4 replies
0 likes
It says my offline access has been withdrawn. Can you please fix this for me? My Spotify username is: gsrdesign Thanks in advance!
It says my offline access has been withdrawn. Can you please fix this for me? My Spotify username is: gsrdesign Thanks in advance!
Casual Listener
401 Views
4 replies
0 likes
I get this error after the first page (before payment details): Oops! Something went wrong, please try again or check out our help area I've tried selecting different amounts, different payment methods (cc and paypal), but that error always appears b...
I get this error after the first page (before payment details): Oops! Something went wrong, please try again or check out our help area I've tried selecting different amounts, d...
Music Fan
495 Views
7 replies
0 likes
I just used the NUS site to get spotify half-price, which I was going to use with the 3 months for the price of one offer.I used the link from NUS and entered my card number, then got taken back to the front page where I clicked on the 3 month offer....
I just used the NUS site to get spotify half-price, which I was going to use with the 3 months for the price of one offer. I used the link from NUS and entered my card number, then got taken back ...
Community Legend
198 Views
1 replies
0 likes
