student discount

[sambrown765]

I signed submitted my form but keeps charging me 9.99 ??

[Jason]

Hey @sambrown765 

Sorry to hear that you're having troubles with things. 

The best thing here would be to contact our accounts teams. They'll be able to look behind the scenes at why this is. 

How do I reach them?

No fears, you can reach them by heading to this handy link here! Reply back to the automated response that you wil receive and it will make sure the correct team get your email. Also, feel free to post the 8 digit case # for your contact here and either myself or one of the team will give them a nudge!

Hope that all helps!

Thanks.