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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14786 Views

7 replies

11 likes

Security
  • 14786 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

553613 Views

991 replies

116 likes

Account
  • 553613 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131165 Views

74 replies

12 likes

Account
Login
Premium
  • 131165 Views
  • 74 replies
  • 12 likes

The New Offer

Im trying to get spotify premiun with the new offer that says " 3 months of spotify premiun for just 0.99$" but it sends me to a blank page that says "502 Bad Gateway". please help

Casual Listener

Im trying to get spotify premiun with the new offer that says " 3 months of spotify premiun for just 0.99$" but it sends me to a blank page that says "502 Bad Gateway". please help 😞

jurteaga07

Casual Listener

587 Views

5 replies

0 likes

  • 587 Views
  • 5 replies
  • 0 likes

Solved!! Paste Spotify link into Youtube comments

I want to put links to my Spotify playlists in Youtube comments. I've tried copying HTTP, URL and embed code and I've tried converting them to full width text but it's not creating a clickable link. Any ideas?

Roadie

I want to put links to my Spotify playlists in Youtube comments.   I've tried copying HTTP, URL and embed code and I've tried converting them to full width text but it's not creating a click...

jazzyjez

Roadie

3028 Views

6 replies

0 likes

Other
  • 3028 Views
  • 6 replies
  • 0 likes

ayuda por favor cambio de sesión en Facebook

Cuando cree mi cuenta fue con mi Facebook y se creó mi perfil "12141254923" y cambié a otra cuenta "chucho1962" y en esa cuenta le active la opción de enlazar con Facebook y mi Facebook se estableció en esta cuenta y lo que quiero es iniciar sesión e...

Newbie

Cuando cree mi cuenta fue con mi Facebook y se creó mi perfil "12141254923" y cambié a otra cuenta "chucho1962" y en esa cuenta le active la opción de enlazar con Facebook y mi Facebook se estableció...

Jordi

Community Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Problems with the login for my wifes account

Hey Spotify we need help. First I write this Message with my personal account. But the problem is the account of my wife. A long time ago she used Spotify but then deleted it. Now she wants to come back but the following happened: - In the Android Ap...

Visitor

Hey Spotify we need help.   First I write this Message with my personal account.   But the problem is the account of my wife.   A long time ago she used Spotify but then de...

Jordi

Community Legend

989 Views

9 replies

0 likes

Account
  • 989 Views
  • 9 replies
  • 0 likes

Subscribed to Spotify $1 a month for 3 month deal but charged $9.99

The titel say most of it. I decided to try out the service and saw the deal. When clicked on that it brought me directly to a "pay out" screen. I put my info on it and the following message from the websirte said $9.99 automatically deductive every m...

Newbie

The titel say most of it. I decided to try out the service and saw the deal. When  clicked on that it brought me directly to a "pay out" screen. I put my info on it and the following message fro...

JoeThomas

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Cancelling premium on charge date. Do I still get the next month?

I am cancelling premium as they will not prorate the 3 month for 99 cent offer, even though I am a new customer. The charge date for my first month was yesterday. If I cancel now, do I still get the next month on premium, or does it revert to free ac...

Casual Listener

I am cancelling premium as they will not prorate the 3 month for 99 cent offer, even though I am a new customer. The charge date for my first month was yesterday. If I cancel now, do I still get the ...

OviiiOne

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

playlist lost

I have a premium account with many playlist but as of yesterday my account is showing only "free" and all playlist are gone. How do I recover my premium account?

Regular

I have a premium account with many playlist but as of yesterday my account is showing only "free" and all playlist are gone. How do I recover my premium account?

Jordi

Community Legend

301 Views

5 replies

0 likes

Premium
  • 301 Views
  • 5 replies
  • 0 likes

Paying twice for one account

Hi there,I just checked my credit card transactions and it seems that I've been paying twice for Spotify Premium for a few months now while I only have one account. Any idea how to contact Spotidy directly to stop the extra payment and to get my mone...

Newbie

Hi there, I just checked my credit card transactions and it seems that I've been paying twice for Spotify Premium for a few months now while I only have one account. Any...

Jordi

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Complaint from a Canadian.

I was very happy when Spotify came to Canada, and I totally understood why it took a while - licensing especially, but I would guess there may be other reasons as well. When Spotify announced family pricing but then said it wouldn't be available here...

Regular

I was very happy when Spotify came to Canada, and I totally understood why it took a while - licensing especially, but I would guess there may be other reasons as well.    When Spotify ...

slapshot12

Regular

249 Views

2 replies

0 likes

Premium
Subscription
  • 249 Views
  • 2 replies
  • 0 likes

502 can't upgrade account

Can't upgrade account. Error 502

Newbie

Can't upgrade account. Error 502

Carina

Community Legend

554 Views

4 replies

3 likes

Account
Premium
  • 554 Views
  • 4 replies
  • 3 likes

tried to upgrade with an offer and they charge as normal fee.

Hi ! I´ve just upgraded my account to Premiun with and offer 0,99 euros per month , just three month . When i paid with my credit card , they charged 9,99 euros . is it the offer a lie? i´m so angry right now!

Newbie

Hi !    I´ve just upgraded my account to Premiun with and offer 0,99 euros per month , just three month . When i paid with my credit card , they charged 9,99 euros . is it the offer a l...

OviiiOne

Community Legend

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Log out all devices

Hi! Someone else is logged into my account and not only pauses my music but add songs I don't want to listen to! I'm afraid this person will start deleting my songs too. Could you please log me out on all devices? Thank you so much on advance!!

Newbie

Hi! Someone else is logged into my account and not only pauses my music but add songs I don't want to listen to! I'm afraid this person will start deleting my songs too. Could you please log me out o...

OviiiOne

Community Legend

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Transferring from facebook spotify account to regular spotify account

hello, I'm in the process of deleting my facebook and wanted to know if there is a way to keep my spotify account and make it so that I can log in with an email username/password, instead of using facebook creditentials to log in. thanks, Marina

Newbie

hello,    I'm in the process of deleting my facebook and wanted to know if there is a way to keep my spotify account and make it so that I can log in with an email username/password, in...

iBurnin

Music Fan

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Username on my profile

Hi! When i am on my spotify, ther is a another name displayed up in the right corner and a profile picture of that person. Whyyyyyyyyyyyyy??? I have disconnected from facebook and tried to log in again, it doesnt work, still there!

Newbie

Hi!   When i am on my spotify, ther is a another name displayed up in the right corner and a profile picture of that person. Whyyyyyyyyyyyyy???   I have disconnected from facebook...

Carina

Community Legend

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Moved from the UK to NZ

Hi there, I've moved from the UK (where I was living for 2 years and where I signed up to spotify) to New Zealand which is my permanent home 1 yer ago. I've tried to upgrade and change location, even upgrade for a month for the free trial and there i...

Newbie

Hi there, I've moved from the UK (where I was living for 2 years and where I signed up to spotify) to New Zealand which is my permanent home 1 yer ago. I've tried to upgrade and change location, even...

Carina

Community Legend

257 Views

1 replies

0 likes

Account
Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Buy 1 month get 2 won't work

It just says I can't receive that offer without any explanation. Why? I also get "Bad Gateway" in 99% of all tries.Thanks in advance for any help! (English or German)

Newbie

It just says I can't receive that offer without any explanation. Why? I also get "Bad Gateway" in 99% of all tries. Thanks in advance for any help! (English or German)

Carina

Community Legend

248 Views

2 replies

0 likes

  • 248 Views
  • 2 replies
  • 0 likes

Bulk new subscription

Hi, we want to buy all our 50 employees in Peru a year long premium subscription for Christmas. How can we do that, are there discounts that apply?

Casual Listener

Hi, we want to buy all our 50 employees in Peru a year long premium subscription for Christmas. How can we do that, are there discounts that apply?

Carina

Community Legend

1956 Views

1 replies

0 likes

Subscription
  • 1956 Views
  • 1 replies
  • 0 likes

Paying for the year

Is it possible to pay for a year in advance

Newbie

Is it possible to pay for a year in advance

Carina

Community Legend

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Spotify premium with NUS discount problems

Can anyone help me please? Usually I use Spotify premium through my NUS card, therefore I get it at a reduced price. I also use Spotify through my Facebook, but went decided to sort and clear my facebook, whilst doing this though, I must've removed m...

Newbie

Can anyone help me please?   Usually I use Spotify premium through my NUS card, therefore I get it at a reduced price. I also use Spotify through my Facebook, but went decided to sort and cl...

Carina

Community Legend

209 Views

1 replies

0 likes

Premium
  • 209 Views
  • 1 replies
  • 0 likes

giving premium service as a gift

I would like to give the premium service as a birthday gift. Can I sign up and pay for the premium, but someone else that already has an account with Spotify actually use it? Or should they sign up with their account and I just provide the payment in...

Newbie

I would like to give the premium service as a birthday gift.  Can I sign up and pay for the premium, but someone else that already has an account with Spotify actually use it?  Or should th...

Carina

Community Legend

294 Views

2 replies

0 likes

  • 294 Views
  • 2 replies
  • 0 likes