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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77129 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95438 Views
9 replies
2 likes
My credit card keeps getting charged 9.99$ from Spotify on a monthly basis even though i never subscribed, what is going on exactly??
My credit card keeps getting charged 9.99$ from Spotify on a monthly basis even though i never subscribed, what is going on exactly??
Community Legend
386 Views
2 replies
0 likes
I signed up for the trial months ago and did agree to enjoy Premium for a short time. I canceled it and even answered the funny little questions before confirming cancellation. I got charged two days ago, however, and cannot find a charge from the pr...
I signed up for the trial months ago and did agree to enjoy Premium for a short time. I canceled it and even answered the funny little questions before confirming cancellation. I got charged two days...
Spotify Star
294 Views
2 replies
0 likes
HI, Somehow I have lost spotify on my computer and when i go to spotify on my phone all my playlists have gone. How do I get my account and playlists back. I am also in the middle of setting up a new accouht as I dont want my account connected to fac...
HI, Somehow I have lost spotify on my computer and when i go to spotify on my phone all my playlists have gone. How do I get my account and playlists back. I am also in the middle of setting up a n...
Community Legend
422 Views
1 replies
0 likes
Hi all! I got this problem, from my laptop it doesn't open Spotify. When i look in admin tasks there is the task working. but i don't see spotify window opened and it doesn't work. From my mobile works perfect. I tried to unistall and everything. i'm...
Hi all! I got this problem, from my laptop it doesn't open Spotify. When i look in admin tasks there is the task working. but i don't see spotify window opened and it doesn't work. From my mobile...
Community Legend
914 Views
4 replies
0 likes
Hi. I have a problem and it's annoying me.I have spotify premium which works fine.But.. I also have the same account on 3 devices. (iPhones). The problem is that no matter where I am, if more than one spotify is on whether it be in same house or not ...
Hi. I have a problem and it's annoying me. I have spotify premium which works fine. But.. I also have the same account on 3 devices. (iPhones). The problem is that no matter where I am, if more tha...
Community Legend
461 Views
3 replies
0 likes
Ik wil graag het inloggen met het facebook account ontkoppelen van spotify, want nu ben ik de enige die in het spotify account kan. De rest van mijn gezin wil er ook graag in. Weet iemand hoe dit moet?
Ik wil graag het inloggen met het facebook account ontkoppelen van spotify, want nu ben ik de enige die in het spotify account kan. De rest van mijn gezin wil er ook graag in. Weet iemand hoe dit moe...
Community Legend
29164 Views
1 replies
0 likes
WHY AM I BEING CHARGED FOR PREMIUM WHEN I CANCELLED MY PREMIUM SERVICE ON OCTORBER 28 2014?? WHO IS GOING TO PAY THE BANK FEES AS WELL AS MY MONEY BACK? KYLE FINN (EMAIL REMOVED) -edited by kbrooksc. Email removed per Community terms.
WHY AM I BEING CHARGED FOR PREMIUM WHEN I CANCELLED MY PREMIUM SERVICE ON OCTORBER 28 2014?? WHO IS GOING TO PAY THE BANK FEES AS WELL AS MY MONEY BACK? KYLE FINN (EMAIL REMOVED) &...
Community Legend
317 Views
1 replies
0 likes
I have made 2 tickets regarding some trouble i have with my premium account and a free account. The first ticket was made 5th October (case #01887900) and another one again 16th October (Case #01928335). I find it very odd and annoying that I have no...
I have made 2 tickets regarding some trouble i have with my premium account and a free account. The first ticket was made 5th October (case #01887900) and another one again 16th October (Case #019283...
Community Legend
365 Views
3 replies
0 likes
I've been using Spotify for about a month and it's been working great until today. When I try to login using Facebook it says I'm in the wrong country. I live in Texas. Please fix this.
I've been using Spotify for about a month and it's been working great until today. When I try to login using Facebook it says I'm in the wrong country. I live in Texas. Please fix this.
Community Legend
350 Views
1 replies
0 likes
En la actualidad vivo en Ojén, provincia de Málaga, estuve en Alemania unos meses, y ahora intento abrir el Spotify y no puedo hacerlo. Lo he intentado en muchas ocasiones desde mi portátil y otros dispositivos como leí que recomendabais y nada, me d...
En la actualidad vivo en Ojén, provincia de Málaga, estuve en Alemania unos meses, y ahora intento abrir el Spotify y no puedo hacerlo. Lo he intentado en muchas ocasiones desde mi portátil y otros d...
Community Legend
400 Views
1 replies
0 likes
I am in the process of deactivating my facebook account, but when i do so it no longer lets me log into spotify using my facebook credentials without reactivating my facebook. I am a premium user. I would just like to create a spotify username and pa...
I am in the process of deactivating my facebook account, but when i do so it no longer lets me log into spotify using my facebook credentials without reactivating my facebook. I am a premium user. I ...
Community Legend
1106 Views
1 replies
0 likes
Hi.First: sorry for my poor english My problem:I deleted my facebook account Maybe a half year ago. I forgot that my spotify Account depends on my facebook Account. Everything was gone and i wasnt able to access my spotify premium Account. So i tried...
Hi. First: sorry for my poor english 😉 My problem: I deleted my facebook account Maybe a half year ago. I forgot that my spotify Account depends on my facebook Account. Everything was gone and i ...
Casual Listener
569 Views
2 replies
0 likes
I'm trying to change the credit card I use for my monthly premium subscription from an MBNA Mastercard to a Barclays American Express. It keeps telling me the Amex card is from a country Spotify doesn't yet support, and won't let me continue. Barclay...
I'm trying to change the credit card I use for my monthly premium subscription from an MBNA Mastercard to a Barclays American Express. It keeps telling me the Amex card is from a country Spotify does...
Regular
1281 Views
3 replies
0 likes
Due to an error / user error - when I set up the free Spotify subscription - that I get with my vodafone subscription..... I ended up creating a new account So now I have my old spotify account - with all my playlists - that is "Free" status and my n...
Due to an error / user error - when I set up the free Spotify subscription - that I get with my vodafone subscription..... I ended up creating a new account So now I have my old spot...
Community Legend
875 Views
1 replies
0 likes
Hello, I was using Spotify with Facebook Credentials, but I've deactivated my Facebook for a few time and the Spotify requested to login again, I've used the same email to login and the Spotify creates another account with the same email.My Playlists...
Hello, I was using Spotify with Facebook Credentials, but I've deactivated my Facebook for a few time and the Spotify requested to login again, I've used the same email to login and the Spotify creat...
Casual Listener
431 Views
2 replies
0 likes
Hello, I've added the student discount to my account but on my account it says my next bill will be £9.99 instead of £4.99, I've logged out and back in and it still says the same. How long does it take to change this as I cant afford to keep paying £...
Hello, I've added the student discount to my account but on my account it says my next bill will be £9.99 instead of £4.99, I've logged out and back in and it still says the same. How long does it ...
Community Legend
468 Views
1 replies
0 likes
Went away for 3 weeks to a country without spotify services. Im a premium subscriber but my acount was disabled. Can't even login now and I'm back in the UK. Help!
Went away for 3 weeks to a country without spotify services. Im a premium subscriber but my acount was disabled. Can't even login now and I'm back in the UK. Help!
Community Legend
1016 Views
1 replies
0 likes
Tengo la aplicación Spotify en mac y al entrar tenía mis listas sin problema. Ahora me he logueado en la web de spotify con mi usuario, amolin32, y tras ello no veo ninguna de mis listas, favoritos, etc. ¿Puedo recuperarlo de alguna forma?
Tengo la aplicación Spotify en mac y al entrar tenía mis listas sin problema. Ahora me he logueado en la web de spotify con mi usuario, amolin32, y tras ello no veo ninguna de mis listas, favoritos...
Casual Listener
367 Views
1 replies
0 likes
PLEASE HELP!!!!!!!!!!!!! I orginally signed up via facebook for spotify and have since deactivated the facebook account for personal reasons. I do not want to use facebook anymore for sign on. How can I change that? Every time I sign on to spotify to...
PLEASE HELP!!!!!!!!!!!!! I orginally signed up via facebook for spotify and have since deactivated the facebook account for personal reasons. I do not want to use facebook anymore for sig...
Community Legend
291 Views
1 replies
0 likes
I got the premium version again last night and tried it out again but realized I have other bills I need to pay and do not need premium. Wasn't what I wanted. I need to know how I can cancel since I haven't even had it for 24 hours and be reimbursed ...
I got the premium version again last night and tried it out again but realized I have other bills I need to pay and do not need premium. Wasn't what I wanted. I need to know how I can cancel since I ...
Community Legend
366 Views
3 replies
0 likes
