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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553613 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131165 Views
74 replies
12 likes
I have the below message on my account page but when I try to up grade I am told I do not qualify, why? I am a free member never had premium before. Why don't I qualify if it's posted on my accounts pageGet 3 months of Premium for only $0.99You've go...
I have the below message on my account page but when I try to up grade I am told I do not qualify, why? I am a free member never had premium before. Why don't I qualify if it's posted on my accounts ...
Community Legend
510 Views
5 replies
0 likes
Hi everyone, I am trying to sign up for the student discount - I have had premium for a while now but want to pay the 4.99 a month. I'm a full time student and have been for three years. When I click 'login' on the 'graduate to premium' page it simpl...
Hi everyone, I am trying to sign up for the student discount - I have had premium for a while now but want to pay the 4.99 a month. I'm a full time student and have been for three years. When I cli...
Community Legend
267 Views
2 replies
0 likes
Hi, I sent my money for a premium account, the money was taken away from me but I did not get a premium account. Also, I got a message:"It appears that your card does not work, or publisher of the card has technical problems. Do not worry, the money ...
Hi, I sent my money for a premium account, the money was taken away from me but I did not get a premium account. Also, I got a message: "It appears that your card does not work, or publisher of the ...
Community Legend
363 Views
3 replies
0 likes
Hola, me he pasado a premium y he intentado descargar algunas playlist para poder escucharlas sin conexion y me aparece : Conéctate para descargar. Qué significa? Q tengo que hacer? Ya estoy conectada a una red wifi. Gracias
Hola, me he pasado a premium y he intentado descargar algunas playlist para poder escucharlas sin conexion y me aparece : Conéctate para descargar. Qué significa? Q tengo que hacer? Ya estoy conectad...
Community Legend
346 Views
1 replies
0 likes
Thats my question.... Yesterday I signed in Spotify Year in Music with my account and I accepted some pemissions, but I want to revoke them. Thanks!
Thats my question.... Yesterday I signed in Spotify Year in Music with my account and I accepted some pemissions, but I want to revoke them. Thanks!
Community Legend
554 Views
1 replies
0 likes
Spotify me dit que mon accès hors connexion m'a été retiré. Il ne m'avait jamais dit ça avant, et là tout à coup il me fait ça, c'est la 3e fois en 3 jours. Toutes mes playlists disponibles hors connexion ont été désynchronisées. J'ai suivi le proces...
Spotify me dit que mon accès hors connexion m'a été retiré. Il ne m'avait jamais dit ça avant, et là tout à coup il me fait ça, c'est la 3e fois en 3 jours. Toutes mes playlists disponib...
Community Legend
526 Views
1 replies
0 likes
He realizado la subscripción que se anuncia por 0'99, pero el cobro ha sido de 9'99. He intentado ponerme en contacto con atencion al cliente, pero solo recibo no-reply's y aunque he intentado contestarles a ese mismo, no recibo más respuestas. De la...
He realizado la subscripción que se anuncia por 0'99, pero el cobro ha sido de 9'99. He intentado ponerme en contacto con atencion al cliente, pero solo recibo no-reply's y aunque he intentado cont...
Community Legend
337 Views
1 replies
0 likes
Hello, I bought a 1 month premium gift e-card. But i decided to cancel my purchase. So i sent an email to premium@spotify.com as the text in my receipt says. But i didnt get any answer. I sent 2 emails. One on monday and one on wednesday. The the ema...
Hello, I bought a 1 month premium gift e-card. But i decided to cancel my purchase. So i sent an email to premium@spotify.com as the text in my receipt says. But i didnt get any answer. I ...
Community Legend
169 Views
1 replies
0 likes
Hello,
I have a spotify premium linked to my German t-mobile sim
card.
I changed my phone contract to a contract including spotify
premium two months ago. However, last month the premium fee was also
taken from my credit card (the way I used to pay fo...
Hello, <br><br>I have a spotify premium linked to my German t-mobile sim card.<br>I changed my phone contract to a contract including spotify premium two months ago. However, last m...
Community Legend
324 Views
1 replies
0 likes
Every time I go to my profile there are three recently played artists. The problem is that I never listened to them and don't even know who they are. There are plenty of other artists I have listened a lot to and never seem to show up. I really don't...
Every time I go to my profile there are three recently played artists. The problem is that I never listened to them and don't even know who they are. There are plenty of other artists I have listened...
Community Legend
190 Views
1 replies
0 likes
I need to change the email address on my Spotify account. I changed the address in Facebook but on the Spotify Account Profile page it still shows the old email and won't allow any changes. I tried logging out and back in again and the old email addr...
I need to change the email address on my Spotify account. I changed the address in Facebook but on the Spotify Account Profile page it still shows the old email and won't allow any changes. I tried l...
Community Legend
659 Views
1 replies
0 likes
new user here, haven't tried premium nor the free trial (which fills the requirements for the holiday promotion $0.99 for 3 months) however when clicking upgrade now , it leads you to either of these 2 situations. 1. It appears that you are not eligi...
new user here, haven't tried premium nor the free trial (which fills the requirements for the holiday promotion $0.99 for 3 months) however when clicking upgrade now , it leads you to eith...
Community Legend
292 Views
1 replies
0 likes
When i try to download spotyfiy i get this message right away "unable to download spotify... will try again in 20 second(s) then after that it says The installer wasnt able to connect to the internet. Please make sure that the computer is connected t...
When i try to download spotyfiy i get this message right away "unable to download spotify... will try again in 20 second(s) then after that it says The installer wasnt able to connect to the...
Community Legend
225 Views
1 replies
0 likes
I am logged into my friends email because hes the one that set it up but when I go and change it, it says my password is incorrect, then when I try and change it on facebook and works then i try it on here and it still says incorrect. So is there any...
I am logged into my friends email because hes the one that set it up but when I go and change it, it says my password is incorrect, then when I try and change it on facebook and works then i try it o...
Community Legend
168 Views
1 replies
0 likes
i set up multiple accounts under varying emails and names, all of which had premium. i was sure i cancelled all of them however im still being charged for one of them but i dont know which as no longer can remember them all.
i set up multiple accounts under varying emails and names, all of which had premium. i was sure i cancelled all of them however im still being charged for one of them but i dont know which as n...
Community Legend
176 Views
1 replies
0 likes
And now i lost 680 songs and i can't get my old account back.
And now i lost 680 songs and i can't get my old account back.
Community Legend
144 Views
1 replies
0 likes
Hello, I have a Premium subscription but having issues syncing some specific songs for offline use. I have been trying to save them several times in one of my offline playlists (which work fine), but despite the fact that they seem to be correctely s...
Hello, I have a Premium subscription but having issues syncing some specific songs for offline use. I have been trying to save them several times in one of my offline playlists (which work...
Community Legend
258 Views
1 replies
0 likes
Hello, I am insterested in subscribing for the student discounted premium on Spotify. My account was created through Facebook. When I click on "get premium" with the discount, I am asked to log in but once I log in this error appears: At first, I tho...
Hello, I am insterested in subscribing for the student discounted premium on Spotify. My account was created through Facebook. When I click on "get premium" with the discount, I am asked to log i...
Community Legend
236 Views
1 replies
0 likes
My account has been hacked by someone named Jacob. I changed my password but he's still logged in, using my account and deleting all of my starred songs and playlists. I can't figure out what to do besides to just cancel my premium membership. Some h...
My account has been hacked by someone named Jacob. I changed my password but he's still logged in, using my account and deleting all of my starred songs and playlists. I can't figure out what to do b...
Community Legend
188 Views
1 replies
0 likes
Signed up for Free 6 Month Premium Trial through Sprint. It is annotated on my Sprint plan that I do indeed have that. However, after signing in and out of Spotify, I am still listening to ads. I may just need another activation email. Please help.
Signed up for Free 6 Month Premium Trial through Sprint. It is annotated on my Sprint plan that I do indeed have that. However, after signing in and out of Spotify, I am still listening to ads. 😞 ...
Community Legend
248 Views
1 replies
0 likes
