Student Discount

[laurenbspiffy]

I am a United States College student and every time I try to get the student discount, I am lead to a page that says "Oh no! Something went horribly wrong!" try again later etc. It hasn't worked so far and I even sent in my schedule to prove that I am a student. What should I do? I want spotify premium but I want the discount too. 

[OviiiOne]

Hi @laurenbspiffy , welcome to the community!

Have you tried with another browser?

If it doesn't work, you can reach the Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

[laurenbspiffy]

I tried it on internet explorer and chrome! I just contacted spotify via contact support, so hopefully it will all get fixed. Thanks!

[kbrooksc]

Make sure to reply back to your email from them - may be in spam as well, so keep an eye out 🙂

[laurenbspiffy]

I replied back to their "do not reply" email. I don't know if that will help, but hey why not? Thanks! 

[kbrooksc]

that's the one! Should hear back soon. They try to respond within 24-48 hours.

[Peter__]

Do you currently have Premium or are you on Free?

It is also worth double checking all of the boxes on your online profile are filled in and correct:
https://www.spotify.com/account/profile/

[laurenbspiffy]

I currently have it for free.