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Hi,
I just upgraded to the family premium but still shows I'm using the free service. I've tried reinstalling the app and it doesn't seem to work. Help please!
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3 Replies

Hey @Nancysandoval7,

 

Have you received a receipt from Spotify via Email?

MaximSpotify Star
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No i haven't which is weird because i added a family member and they have the premium version.

CkhZwvs

 

 

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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