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Hi I have looked on my bank statement and i have 9.99 taken out iIhaveI  not signed up for Spotify so don't understand why it's been taken out if someone could get back to me that would be brilliant 

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Hey @Nikkisansum, help's here. 

 

We understand you were charged without having signed up for Premium. You'll find all the necessary info and steps to take on this help article. Make sure to pick the right subject and follow the steps. 

 

Hope that helps!

 

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