Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
9006 Views
1 replies
9 likes
Security

9006 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
g2_gdlm
Casual Listener
481553 Views
979 replies
111 likes
Account

481553 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210828 Views
119 replies
117 likes
Account

1210828 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120850 Views
72 replies
12 likes
Account
Login
Premium

120850 Views
72 replies
12 likes

Multiple accounts per user?

Hello,I just subscribed for Premium for family. My intent is to use my main and original account to listen on my phone or wherever I might be. I also want to have an account that is stationary at home, always playing in my living room, independently ...

Thewli
Casual Listener
Hello, I just subscribed for Premium for family. My intent is to use my main and original account to listen on my phone or wherever I might be. I also want to have an account ...
2018-10-18 4:34:27 PM
2018-10-19 3:33:52 PM
Maxim
Spotify Star
478 Views
3 replies
0 likes
Account
Other
Subscription

478 Views
3 replies
0 likes

Superuser Contribution Deleting and making new facebook account

Hello, I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile. I want to do this because I had to change my place of residence, which can be onl...

tiyst
Newbie
Hello, I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile. I want to do...
2018-10-19 10:39:54 AM
2018-10-19 12:41:04 PM
Peter
Spotify Legend
319 Views
1 replies
0 likes
Account
Login

319 Views
1 replies
0 likes

Superuser Contribution Universidad no aparece

Quiero solicitar el plan de universitario no me aparece la universidad pedagogia del estado de sinaloa porque motivo, si es universidad publicaPlanUniversitarioCountryMexicoDeviceiPhone SE My Question or Issue

Atzumaria
Casual Listener
Quiero solicitar el plan de universitario no me aparece la universidad pedagogia del estado de sinaloa porque motivo, si es universidad publica Plan Universitario Country Mexico Device iPhone S...
2018-09-21 11:14:50 PM
2018-10-19 12:34:52 PM
Peter
Spotify Legend
1715 Views
1 replies
0 likes
Account
Subscription

1715 Views
1 replies
0 likes

Superuser Contribution OLVIDE MI CUENTA

Hola.Anteriormente tenia una cuenta premium, pero no recuerdo con cual email la obtuve ni usuario ni contraseña, ¿ como puedo hacer para recuperarla ya que me estan debitando de mi tarjeta y no puedo hacer uso ?PlanFree/PremiumCountry Operating Syste...

Daniela1427
Newbie
Hola. Anteriormente tenia una cuenta premium, pero no recuerdo con cual email la obtuve ni usuario ni contraseña, ¿ como puedo hacer para recuperarla ya que me estan debitando de mi tarjeta y no pue...
2018-09-21 2:32:27 AM
2018-10-19 12:32:27 PM
Peter
Spotify Legend
453 Views
1 replies
0 likes
Account

453 Views
1 replies
0 likes

Superuser Contribution Multiple accounts on same email | Can't delete/have it remember only one of them

Context: When I first registered my account last week I was confused by the auto-assigned "username" and deleted-and-recreated the account twice more with the same email. Issue: Every time I open Spotify, it remembers a different account from the one...

okl
Newbie
Context: When I first registered my account last week I was confused by the auto-assigned "username" and deleted-and-recreated the account twice more with the same email. Issue...
2018-09-23 10:08:34 PM
2018-10-19 10:41:22 AM
Peter
Spotify Legend
664 Views
2 replies
0 likes
Account
Free
Login
Other

664 Views
2 replies
0 likes

Superuser Contribution Can't login into my account, tried password reset and it won't work

Hi I'm not new to spotify and my issue it's confusing. I used to have my old spotify account linked to my FB, earlier this month I've deleted my FB account. Recently I've re opened the FB account with the same email, I've disconnected my spotify from...

Genmarm1
Newbie
Hi I'm not new to spotify and my issue it's confusing. I used to have my old spotify account linked to my FB, earlier this month I've deleted my FB account. Recently I've re opened the FB acc...
2018-09-24 4:35:27 PM
2018-10-19 10:36:36 AM
Peter
Spotify Legend
444 Views
2 replies
0 likes
Account
Login

444 Views
2 replies
0 likes

Solved!!Superuser Contribution Card info can't be updated and hundreds of random lists seem to have been deleted

Hello, I have a premium account with a family plan. I live in a different country than where my account and credit card are based. I had renewed my credit card, but I was a bit late in updating the information here. Now, I can't seem to update it, I ...

revontulie
Regular
Hello, I have a premium account with a family plan. I live in a different country than where my account and credit card are based. I had renewed my credit card, but I was a bit late in...
2018-09-20 11:03:11 PM
2018-10-19 10:30:59 AM
Peter
Spotify Legend
740 Views
2 replies
0 likes
Account
Premium
Subscription

740 Views
2 replies
0 likes

Superuser Contribution Advertisements in another language

PlanFree Country Canada (Ontario) Device(Samsung Galaxy 9) My Question or Issue The adds I currently get are in French & I'm really not sure how this happened? If I'm going to listen to adds I'd like them to be in a language I know at least. Any sugg...

Aniicca
Newbie
Plan Free Country Canada (Ontario) Device (Samsung Galaxy 9) My Question or Issue The adds I currently get are in French & I'm really not sure how thi...
2018-09-19 10:11:46 PM
2018-10-19 10:20:22 AM
Peter
Spotify Legend
2066 Views
2 replies
1 likes
Other

2066 Views
2 replies
1 likes

Favourites list and button gone after upgrading to premium

PlanPremiumCountry UKDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue Hi there! I've been using Spotify for a few months now and decided to accept a deal offer that I received to my e-mail account. As soon as I upgraded thoug...

JD--
Newbie
Plan Premium Country UK Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue Hi there! I've been using Spotify for a few mon...
2018-10-17 3:33:53 PM
2018-10-19 10:14:01 AM
Maxim
Spotify Star
890 Views
1 replies
2 likes
Premium

890 Views
1 replies
2 likes

Discounts for Students

Hello there community! I'm a german student using spotify. Trying to update my student status in order to still get the discount. I tried many times, no chance. Always getting the information "no student discount available". Can anyone help? Is there...

annietsloh
Casual Listener
Hello there community! I'm a german student using spotify. Trying to update my student status in order to still get the discount. I tried many times, no chance. Always getting the informatio...
2018-10-18 4:00:30 PM
2018-10-19 10:11:21 AM
Maxim
Spotify Star
827 Views
5 replies
0 likes
Premium

827 Views
5 replies
0 likes

Need to constantly re-login to update the library

I'm having troubles using spotify:I use two devices: macbook pro and google pixel.Often, I see that at some point the library on mac is outdated: I don't see any playlists or artists at all, only a few I added like on the first day of using the Spoti...

Zabiyaka
Casual Listener
I'm having troubles using spotify: I use two devices: macbook pro and google pixel. Often, I see that at some point the library on mac is outdated: I don't see any playlists or artists at all, only...
2018-10-18 10:04:20 AM
2018-10-19 8:05:49 AM
Jose_M
Spotify Star
439 Views
3 replies
0 likes
Account
Login

439 Views
3 replies
0 likes

no voice on my account

hi, i cant listen to music on my phone.it seems like it is playing but it is not. the other accounts are working and i can listen with other accounts but my account cant working.i follow the steps on support.but it do not work. help please.PlanPremiu...

user-removed
Visitor
hi, i cant listen to music on my phone.it seems like it is playing but it is not. the other accounts are working and i can listen with other accounts but my account cant working.i follow the st...
2018-10-18 9:11:22 PM
2018-10-19 5:27:16 AM
Billy-J
Spotify Star
346 Views
2 replies
0 likes
Account
Other
Premium

346 Views
2 replies
0 likes

Log in problems

My Question or Issue Hello, I can not log in becouse when I insert my email and password it says that a firewall may be blocking Spotify. Please update you firewall to allow Spotify ( I don`t know how to do that). Additionaly you can try to change th...

adrianmateescu
Newbie
My Question or Issue Hello, I can not log in becouse when I insert my email and password it says that a firewall may be blocking Spotify. Please update you firewall to allow Spotify ( I don`t ...
2018-10-18 8:13:27 PM
2018-10-19 5:13:56 AM
Billy-J
Spotify Star
336 Views
1 replies
0 likes
Login

336 Views
1 replies
0 likes

Remove the time limitation on private session now!!

Do something!!!!

user-removed
Visitor
Do something!!!!
2018-10-18 1:03:16 AM
2018-10-18 12:29:53 AM
Jose_M
Spotify Star
345 Views
1 replies
0 likes
Account

345 Views
1 replies
0 likes

Solved!! Warning - New phishing campaign

Warning to all! I received today a phishing message with a link that points to: http://spotifymembershipaccount.com/usermemberkey={hidden-pseudo-user-key}/DON'T CLICK ON IT UNLESS YOU USE A TEXT BROWSER SUCH AS LYNX.This page asks you to input your S...

amicalmant
Casual Listener
Warning to all! I received today a phishing message with a link that points to: http://spotifymembershipaccount.com/usermemberkey={hidden-pseudo-user-key}/ DON'T CLICK ON IT UNLESS YOU USE A TEXT BR...
2018-10-16 4:48:51 PM
2018-10-18 12:22:58 AM
Jose_M
Spotify Star
1050 Views
3 replies
1 likes
Account
Login
Security

1050 Views
3 replies
1 likes

Solved!! Family Account and different countries

Hi there! I've a quick question and I don't know if you can help me out. I'm already Premium but I would like to open like a "family account" with another four people. All of them are living in Spain but I'm in UK so, if they create the account from ...

Alberto_Alo
Casual Listener
Hi there! I've a quick question and I don't know if you can help me out. I'm already Premium but I would like to open like a "family account" with another four people. All of them a...
2018-10-17 2:05:22 PM
2018-10-18 12:13:07 AM
Alberto_Alo
Casual Listener
2174 Views
2 replies
0 likes
Account
Premium
Subscription

2174 Views
2 replies
0 likes

Solved!! Mi canción no disponible

PlanFree/PremiumCountry México My Question or Issue Actualmente soy usuario premium de Spotify como también Artista.El 15 de Junio se subió mi canción con éxito y se podía reproducir. Hace unos días quisé reproducir la canción y me llevé con la sorpr...

raaulmarrufo
Newbie
Plan Free/Premium Country México My Question or Issue Actualmente soy usuario premium de Spotify como también Artista. El 15 de Junio se subió mi canción c...
2018-10-18 7:47:19 PM
2018-10-18 12:00:10 AM
Jose_M
Spotify Star
646 Views
1 replies
1 likes
Account

646 Views
1 replies
1 likes

2 Accounts under one username

PlanPremiumCountry New ZealandDeviceSONY EXPERIA Z1Operating SystemAndroid My Question or Issue Hi there I have a free account and a Premium account under the same login and email, this happened when I tried to re-set a password then pay for premium ...

Jimmy2shoes
Newbie
Plan Premium Country New Zealand Device SONY EXPERIA Z1 Operating System Android My Question or Issue Hi there I have a free account and a Premium account under t...
2018-10-18 9:35:21 PM
2018-10-18 11:54:23 PM
Jose_M
Spotify Star
308 Views
1 replies
0 likes
Account
Login
Other
Subscription

308 Views
1 replies
0 likes

Suggested stuff

Greetings. i live in spain and pay my premium as a Spanish student. when i look into new stuff in spotify everything that is recommended to me is spanish garbage. when i go into podcasts all recommended podcasts are Spanish. i want to change the to s...

westenftw
Newbie
Greetings. i live in spain and pay my premium as a Spanish student. when i look into new stuff in spotify everything that is recommended to me is spanish garbage. when i go into podcasts all recommen...
2018-10-18 1:32:09 PM
2018-10-18 8:18:36 PM
Jose_M
Spotify Star
253 Views
1 replies
0 likes
Account

253 Views
1 replies
0 likes

How to close an old Spotify Community account which associated Spotify account already closed?

Hello, I have closed my old Spotify account and created a new account with Facebook, but it seems the old Spotify Community account which associated with my old account still exists, so it is possible to delete my previous community account? The old ...

acrisliu
Casual Listener
Hello, I have closed my old Spotify account and created a new account with Facebook, but it seems the old Spotify Community account which associated with my old account still exists, so it is possibl...
2018-10-18 7:33:29 AM
2018-10-18 5:13:59 PM
acrisliu
Casual Listener
773 Views
3 replies
0 likes
Account

773 Views
3 replies
0 likes

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