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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4821 Views
  • 1 replies
  • 9 likes
  • Security
  • 4821 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466895 Views
  • 976 replies
  • 111 likes
  • Account
  • 466895 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206174 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206174 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115116 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115116 Views
  • 72 replies
  • 12 likes

difference between label and tag

What is the difference between label and tag when posting? Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it. Label and tag can mean very similiar things or even be used interchangably in software.

  • Casual Listener
  • What is the difference between label and tag when posting?  Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it.  Label and tag can mean very si...
  • Jose_M
  • Spotify Star
  • 519 Views
  • 1 replies
  • 2 likes
  • Account
  • 519 Views
  • 1 replies
  • 2 likes

Superuser Contribution Re: Songs are disappearing out of my playlist

No there is no unusual activity, i already changed my password to be sure about that.

  • Casual Listener
  • No there is no unusual activity, i already changed my password to be sure about that.
  • Guido
  • Spotify Legend
  • 958 Views
  • 3 replies
  • 0 likes
  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution Invert playlist

I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not possible. It sounds simple, but the long roll of t...

  • Newbie
  • I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not...
  • Katerina
  • Spotify Legend
  • 790 Views
  • 1 replies
  • 0 likes
  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe spotify

Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone, computer, tablet, nothing works. One day by mirac...

  • Newbie
  • Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone...
  • Katerina
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

No puedo acceder a spotify prrmium

Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para acceder a este servicio ?

  • Newbie
  • Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para ac...
  • osornios
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Weird name when sending Family invites

Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly different) 'Congratulations, you're about to subscribe...

  • Visitor
  • Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly dif...
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Can't connect to my account (android web...)

Spoiler (Highlight to read) So,hello everyone. Thanks for helping me. I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account was working perfectly until now.

  • Newbie
  •   So,hello everyone. Thanks for helping me.   I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account w...
  • osornios
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Spotify says there's no account linked to my Facebook

I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error Code 1003. This is really frustrating because i'm ...

  • Newbie
  • I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error...
  • osornios
  • Spotify Star
  • 971 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 971 Views
  • 1 replies
  • 0 likes

login failed 2 accounts, reset password --> accounts not connected

Hi, Recently my father setup a new account () with which he subscribed to Family. After failing to get family-status on this account he setup a new account (). For both accounts the Family subscription was not available, after logging in on several d...

  • Newbie
  • Hi,   Recently my father setup a new account (<removed sensitive information>) with which he subscribed to Family. After failing to get family-status on this account he setup a new acc...
  • osornios
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 390 Views
  • 1 replies
  • 0 likes

Renamed and moved playlist folder, now it's gone

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...

  • Casual Listener
  • On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficul...
  • osornios
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
  • 311 Views
  • 1 replies
  • 0 likes

Account doesnt exist !!!!

I really need help from spotify. I pay 9,99 for an account called "leoleesgardens" The account I'm using now is not the one I want to be on. I want access to my music or I'd like a refund please !!!!PlanPremiumCountryWales DeviceSamsung Operating Sys...

  • Newbie
  • I really need help from spotify. I pay 9,99 for an account called  "leoleesgardens"    The account I'm using now is not the one I want to be on.    I want access to my mu...
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Login
  • 190 Views
  • 1 replies
  • 0 likes

Copy a Play List

PlanFree/PremiumCountry ItalyDeviceiPhone6SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, can I copy a plylist from my iPad to my iPhone?

  • Newbie
  •   Plan Free/Premium Country  Italy Device iPhone6S Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello, can I copy a plylist fro...
  • Loxer
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

Old Facebook account picture (which is not connected anymore) shows up on Daily Mix covers

DeviceIssue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC My Question or Issue When I started using Spotify I registered with my Facebook account. Said account has been disconnected from my Spotify profile but the profile ...

  • Newbie
  • Device Issue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC   My Question or Issue  When I started using Spotify I registered with my Facebook account. Said a...
  • Loxer
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
  • 310 Views
  • 1 replies
  • 0 likes

Never listened/liked tracks in my Favorite Songs

Hallo,I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I would never listen to (eg. Ariana Grande).What is happening? ...

  • Casual Listener
  • Hallo, I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I wou...
  • Jose_M
  • Spotify Star
  • 1420 Views
  • 8 replies
  • 1 likes
  • Account
    Security
  • 1420 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Windows Phone] Spotify Connect

PlanPremiumCountryCanada Device(iPhone 6Operating System(iOS 10 My Question or Issue Hi, I'm writing to tell you that one member in my family plan tried to connect themselves in their Spotify, but all she keeps receiving is that they can't identify t...

  • Casual Listener
  • Plan Premium Country Canada  Device (iPhone 6 Operating System (iOS 10   My Question or Issue  Hi,   I'm writing to tell you that one member in my family plan tried...
  • Guido
  • Spotify Legend
  • 2175 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2175 Views
  • 3 replies
  • 0 likes

Account name change/reset and unlinking Facebook

PlanPremiumCountryPolandDeviceKiano Elegance 4.0Operating SystemAndroid 7.0 My Question or Issue Hello. I have quite unusual question i think. Recently my account was stolen from me, but i recovered it with help of amazing Spotify staff. There is jus...

  • Casual Listener
  • Plan Premium Country Poland Device Kiano Elegance 4.0 Operating System Android 7.0   My Question or Issue  Hello. I have quite unusual question i think. Recently my account was st...
  • Jose_M
  • Spotify Star
  • 1670 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Security
  • 1670 Views
  • 3 replies
  • 1 likes

Superuser Contribution can’t log in/premium won’t work

PlanPremiumCountry U.SDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueupgraded to premium but it would always say Spotify is offline, go online to listen to music. Isn’t that the whole reason for getting prem...

  • Newbie
  • Plan Premium Country  U.S Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue upgraded to premium but it would always say Spotify ...
  • Guido
  • Spotify Legend
  • 1268 Views
  • 1 replies
  • 0 likes
  • Account
  • 1268 Views
  • 1 replies
  • 0 likes

Question About Usernames

I'm not fully sure if this it the right forum, though I do hope it is. This isn't really an issue, but more of a curiosity. I understand that the randomly generated usenames are to allow for a "improved performance". What I was wondering is if anyone...

  • Newbie
  • I'm not fully sure if this it the right forum, though I do hope it is.  This isn't really an issue, but more of a curiosity.    I understand that the randomly generated usenames are ...
  • Billy-J
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 580 Views
  • 1 replies
  • 0 likes

why is my username a bunch of words and numbers

 why is my username a bunch of words and numbers  

  • Visitor
  •  why is my username a bunch of words and numbers    
  • Bethany_Dawn
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 757 Views
  • 1 replies
  • 0 likes