Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
340 Views
0 replies
6 likes
Security

340 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
438438 Views
970 replies
108 likes
Account

438438 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194658 Views
119 replies
116 likes
Account

1194658 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106596 Views
70 replies
11 likes
Account
Login
Premium

106596 Views
70 replies
11 likes

Superuser Contribution spotify premium kündigen ohne accountdaten

Hallo, ich wollte mein spotify premium kündigen, doch ich kenne meine accountdaten nicht mehr (der jetzt benutzte account ist ein zweit account). Jetzt wollte ich fragen was ich machen kann damit mein spotify premium gekündigt werden kann ohne das ic...

schadiboss
Newbie
Hallo, ich wollte mein spotify premium kündigen, doch ich kenne meine accountdaten nicht mehr (der jetzt benutzte account ist ein zweit account). Jetzt wollte ich fragen was ich machen kann damit mei...
2018-09-04 8:38:11 PM
2018-09-07 3:49:01 PM
Katerina
Spotify Legend
1373 Views
1 replies
0 likes
Premium

1373 Views
1 replies
0 likes

Solved!!Superuser Contribution Quebec change bank info

Plan/PremiumCountry CanadaDevice8, SamsungOperating System Android Oreo.) My Question or Issue When i want to change my account info, they ask me if im from Quebec . I am so it wont let me change my card info.

blueye38
Casual Listener
Plan /Premium Country Canada Device8, Samsung Operating System Android Oreo.) My Question or Issue When i want to change my account info, they ask me if im fro...
2018-08-30 4:58:35 AM
2018-09-07 3:11:04 PM
TomLegend
Spotify Legend
836 Views
5 replies
1 likes
Account

836 Views
5 replies
1 likes

Can't log into the account I've been using for 3 months, and I just got charged for another month.

PlanPremiumCountry IrelandDeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't log into the account i've been using for the past 3 months , and i just got charged for another month of premium. I kno...

paddycraddy1
Newbie
Plan Premium Country Ireland Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't log into the account i've be...
2018-09-07 1:36:02 PM
2018-09-07 1:54:59 PM
user-removed
Not applicable
278 Views
1 replies
0 likes
Account

278 Views
1 replies
0 likes

Login script loading fails

Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in again didnt work. The button wouldnt do anything. I wen...

tissou63
Newbie
Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in agai...
2018-09-06 6:58:14 PM
2018-09-07 1:46:31 PM
user-removed
Not applicable
430 Views
1 replies
0 likes
Account
Login

430 Views
1 replies
0 likes

Account Hijacked - Spotify hasn't responded

PlanPremiumCountry AustraliaDeviceSamsung Galaxy 8 My Question or IssueMy account has been hijacked and I filled out the contact form 2-3 days ago and have received an automatic reply that did not help at all. The person changed my email adress so I'...

Phanny93
Newbie
Plan Premium Country Australia Device Samsung Galaxy 8 My Question or Issue My account has been hijacked and I filled out the contact form 2-3 days ago and have rece...
2018-09-07 11:53:29 AM
2018-09-07 1:42:08 PM
user-removed
Not applicable
324 Views
1 replies
0 likes
Account
Premium
Security

324 Views
1 replies
0 likes

Hey, i need help!

PlanPremiumCountry New ZealandDeviceSamsung Galaxy Tab A6Operating System Android LollipopMy Question or IssueI would like all my playlists to be deleted

maiyah12345
Casual Listener
Plan Premium Country New Zealand Device Samsung Galaxy Tab A6 Operating System Android Lollipop My Question or Issue I would like all my playlists to be deleted
2018-08-14 6:37:59 AM
2018-09-07 1:38:34 PM
D_G
Music Fan
397 Views
3 replies
0 likes

397 Views
3 replies
0 likes

Signed out everywhere, reset password, still having account issues

PlanPremium (Family Plan)Country United States & Grand CaymanDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Starting today, I have had difficulties with Spotify as there are constant interruptions to my music and songs being swit...

jaronraymond
Newbie
Plan Premium (Family Plan) Country United States & Grand Cayman Device Samsung Galaxy S7 Operating System Android My Question or Issue Starting today, I have had diff...
2018-09-06 10:47:01 PM
2018-09-07 1:37:13 PM
D_G
Music Fan
403 Views
2 replies
0 likes
Account
Security

403 Views
2 replies
0 likes

Trouble logging in with not in use email (and deleted Facebook)

I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so I cannot change my email through FB as suggested before. I...

lisa_plm1
Newbie
I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so...
2018-09-06 10:17:38 AM
2018-09-07 1:33:31 PM
D_G
Music Fan
324 Views
1 replies
0 likes
Account
Login
Premium

324 Views
1 replies
0 likes

My music stops automatically playing

PlanFree/PremiumCountry DeviceSamsung Galaxy s8Operating SystemAndroid Oreo My Question or IssueSince 3 months my music just stopped automaticly. I changed my password, logged me out from every device and reinstalled my app on my phone (s8). The prob...

BenjaminAhelp
Casual Listener
Plan Free/Premium Country Device Samsung Galaxy s8 Operating System Android Oreo My Question or Issue Since 3 months my music just stopped automaticly. I changed ...
2018-08-30 3:33:32 PM
2018-09-07 11:27:53 AM
Jose_M
Spotify Star
912 Views
5 replies
0 likes
Premium

912 Views
5 replies
0 likes

Using Spotify at Church Events with Proper License

I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music during our services. We must have the proper license to allow us ...

gatewaywylie
Newbie
I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music d...
2018-09-06 10:21:11 PM
2018-09-07 9:49:59 AM
user-removed
Not applicable
13240 Views
1 replies
0 likes
Account

13240 Views
1 replies
0 likes

(ESPAÑOL) Ayuda con cuenta y Error code: 3

PlanFree/PremiumCountry México DeviceHuawei P9 / AndroidOperating SystemPC / Windows My Question or IssueHace unos días, quise escuchar musica en Spotify con mi cuenta premium cuando me llevé la sorpresa de que tenía que iniciar sesión en la App nuev...

12101712902
Casual Listener
Plan Free/Premium Country México Device Huawei P9 / Android Operating System PC / Windows My Question or Issue Hace unos días, quise escuchar musica en Spo...
2018-09-05 12:55:49 AM
2018-09-07 9:47:37 AM
Jose_M
Spotify Star
17050 Views
3 replies
0 likes
Account
Login
Other

17050 Views
3 replies
0 likes

Solved!! Re: Community Staff - Desert Island Discs

Sorry, new here. Please point me in the right direction if possible.Email from spotify today , after my email to them.They are telling me that any ad link clicks from my Facebook ads, which have me song link in them, do NOT count as plays on my Artis...

jprg539
Newbie
Sorry, new here. Please point me in the right direction if possible. Email from spotify today , after my email to them. They are telling me that any ad link clicks from my Facebook ads, which have ...
2018-09-04 10:38:14 PM
2018-09-07 9:25:26 AM
Maxim
Spotify Star
530 Views
1 replies
0 likes

530 Views
1 replies
0 likes

Superuser Contribution Account details pasted online

I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts. The dates line up in a few months ago when I had issues with someone else logging into my account and creating and deleting playlists. My accou...

moool35
Casual Listener
I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts. The dates line up in a few months ago when I had issues with someone else l...
2018-09-06 6:44:01 AM
2018-09-07 8:29:25 AM
Katerina
Spotify Legend
609 Views
3 replies
0 likes

609 Views
3 replies
0 likes

Solved!! Actualmente estás en modo sin conexión

PlanPremiumPaísEspañaDispositivoOnePlus 6Sistema operativoAndroid Oreo (8.1) Mi pregunta o problema ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entrar estaba la sesión cerrada... He intentado iniciar sesión pero aparece un mensaje que pone:...

sebasti0510
Newbie
Plan Premium País España Dispositivo OnePlus 6 Sistema operativo Android Oreo (8.1) Mi pregunta o problema ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entra...
2018-09-06 10:25:40 AM
2018-09-07 2:05:32 AM
Jose_M
Spotify Star
19956 Views
1 replies
0 likes
Account
Login

19956 Views
1 replies
0 likes

Close current account (facebook) and transfer to new account

PlanPremiumCountryUSA My Question or Issue I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I'd like to completely disconnect ties to facebook but still use my same...

sholnay
Newbie
Plan Premium Country USA My Question or Issue I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I...
2018-09-06 6:16:26 PM
2018-09-07 1:24:50 AM
Jose_M
Spotify Star
666 Views
1 replies
1 likes
Account
Login
Other
Premium

666 Views
1 replies
1 likes

Solved!! Problemas com login

PlanoPremiumPaís BrasilDispositivo(Sony Xperia Z)Sistema operacional(Android) Minha pergunta ou problema Bom dia,Venho enfrentando alguns problemas com o App da Spotify que tenho em meu smartfone e não consigo solução.Este problema já está me acompan...

jayeru0ow935van
Casual Listener
Plano Premium País Brasil Dispositivo (Sony Xperia Z) Sistema operacional (Android) Minha pergunta ou problema Bom dia, Venho enfrentando alguns problemas com o App da S...
2018-09-04 4:18:50 PM
2018-09-06 9:27:12 PM
Bittencourt
Spotify Star
2236 Views
7 replies
0 likes
Account
Login

2236 Views
7 replies
0 likes

Solved!!Superuser Contribution One specific shared song on Facebook has no play button, but others have

It sounds very strange, but when I share one specific song from my artist's page on Facebook, it has no play button. But when I share any other song from same artist's page - it has. I tried sharing link to Facebook from Android, Mac, Safari. There a...

ravenlongman
Casual Listener
It sounds very strange, but when I share one specific song from my artist's page on Facebook, it has no play button. But when I share any other song from same artist's page - it has. I tried&nbs...
2018-09-03 5:02:15 PM
2018-09-06 6:40:10 PM
ravenlongman
Casual Listener
1242 Views
4 replies
0 likes
Account
Other

1242 Views
4 replies
0 likes

Superuser Contribution promotion suggestion

it could be that on weekends remove restrictions on the phone to listen to music with advertising but without rstrinciones

isaaac222
Regular
it could be that on weekends remove restrictions on the phone to listen to music with advertising but without rstrinciones
2018-08-26 3:56:44 PM
2018-09-06 3:49:32 PM
Katerina
Spotify Legend
1205 Views
5 replies
0 likes

1205 Views
5 replies
0 likes

Superuser Contribution I left facebook and want to connect using my email

So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had another account already registered on my email address. Anyway, is t...

facferraz
Newbie
So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had ano...
2018-08-07 8:48:16 PM
2018-09-06 2:01:21 PM
meahtenoha
Spotify
457 Views
2 replies
0 likes
Account
Login
Other

457 Views
2 replies
0 likes

Solved!!Superuser Contribution unable to reinstall

PlanFree/PremiumCountry usa Device galaxy 8 Operating System android My Question or Issue Spotify kept playing, draining battery. I uninstalled and tried to reinstall. When I logged in with my account and password it said it doesn't match. The help d...

Bob822
Casual Listener
Plan Free/Premium Country usa Device galaxy 8 Operating System android My Question or Issue Spotify kept playing, draining battery. I uninstalled and...
2018-08-29 3:58:54 PM
2018-09-06 10:31:51 AM
TomLegend
Spotify Legend
559 Views
3 replies
0 likes
Account

559 Views
3 replies
0 likes

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