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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078054 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078054 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49567 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49567 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145810 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145810 Views
  • 4840 replies
  • 118 likes

My Spotify won't play in my phone anymore

My spotify on my phone has stopped working. I can open it but the songs are gray and won't play

  • Casual Listener
  • My spotify on my phone has stopped working. I can open it but the songs are gray and won't play
  • Hennesey333
  • Casual Listener
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution CANNOT change countries

Hi! I moved from France to the US. Whenever I got home, there is not a pulldown option to change my country or payment. I'd like to change it so I can keep paying for spotify premium, but there's not a drop down option on the countries. Can anyone he...

  • Newbie
  • Hi! I moved from France to the US. Whenever I got home, there is not a pulldown option to change my country or payment. I'd like to change it so I can keep paying for spotify premium, but there's not...
  • Melody
  • Community Manager
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Can't login

I can't login into my spotify as it say when I try to that I need to go online first? I'm unsure what that means because I've been thinking it might be because I had my account on offline mode and it logged itself off but now I can't get back onto it...

  • Newbie
  • I can't login into my spotify as it say when I try to that I need to go online first? I'm unsure what that means because I've been thinking it might be because I had my account on offline mode and it...
  • phan_times
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 150 Views
  • 1 replies
  • 0 likes

Nao consigo importar musicas com minha conta principal

Quando tento importar musicas do meu celular para o Spotify a opcao importar nao aparece, mas se eu trocar para uma outra conta a opcao aparece, alguem sabe como resolver?

  • Newbie
  • Quando tento importar musicas do meu celular para o Spotify a opcao importar nao aparece, mas se eu trocar para uma outra conta a opcao aparece, alguem sabe como resolver?
  • 752 Views
  • 0 replies
  • 4 likes
  • Account
    Premium
  • 752 Views
  • 0 replies
  • 4 likes

Superuser Contribution There are Songs that i didn't add on my library

My problem is there are some songs added to my library, which is i didn't add or didn't even listen.I am the only user - also i changed my passport just in case- of my spotify account. Everytime in a few day, 20-30 songs added from various artists.I ...

  • Newbie
  • My problem is there are some songs added to my library, which is i didn't add or didn't even listen.I am the only user - also i changed my passport just in case- of my spotify account. Everytime in a...
  • Melody
  • Community Manager
  • 4412 Views
  • 1 replies
  • 3 likes
  • Help
    library
    song
  • 4412 Views
  • 1 replies
  • 3 likes

Stolen account/Skradzione konto

Hello, today someone exactly [email removed] broke into my account, I have all my data there and a credit card and PayPal, I would ask for help. My email address that was on this account is [email removed]. Regards Dominik Bednarz Witam, dzis ktos a ...

  • Casual Listener
  • Hello, today someone exactly [email removed] broke into my account, I have all my data there and a credit card and PayPal, I would ask for help. My email address that was on this account is...
  • IguanaSetup
  • Community Legend
  • 422 Views
  • 3 replies
  • 0 likes
  • Account
  • 422 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo pasarme a premium

Hola buenas tardes! quiero pasar mi cuenta a premium pongo los datos de mi tarjeta y me salta error que trate con otra tarjeta. Utilizo otra tarjeta y me dice lo mismo!!! me pueden solucionar el problema

  • Newbie
  • Hola buenas tardes! quiero pasar mi cuenta a premium pongo los datos de mi tarjeta y me salta error que trate con otra tarjeta. Utilizo otra tarjeta y me dice lo mismo!!! me pueden solucionar el prob...
  • JuanSebastian
  • Roadie
  • 811 Views
  • 1 replies
  • 1 likes
  • 811 Views
  • 1 replies
  • 1 likes

DKB Kreditkarte Visa wird nicht akzeptiert

Hallo, Spotify laeuft derzeit bei mir noch ueber eine franzoesische Kreditkarte (Visa Electron). Ich moechte jetzt jedoch eine andere Kreditkarte angeben, und zwar eine Visa-Karte von der Dkb. Trotz korrekter Eingabe aller relevanten Daten wird die K...

  • Newbie
  • Hallo,   Spotify laeuft derzeit bei mir noch ueber eine franzoesische Kreditkarte (Visa Electron). Ich moechte jetzt jedoch eine andere Kreditkarte angeben, und zwar eine Visa-Karte von der Dk...
  • Maxim
  • Spotify Star
  • 1614 Views
  • 1 replies
  • 0 likes
  • 1614 Views
  • 1 replies
  • 0 likes

Unable to login

Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first told my username and or password is wrong and then whe...

  • Not applicable
  • Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first tol...
  • bjja123
  • Composer
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [SOLVED] I think that someone had stole my account

I opened the Desktop client and play some music, after a some second the music change and play other song, the I tried to rechange the music but the problem still the same. I think someone had stole my account and start playing song from remote (I ha...

  • Newbie
  • I opened the Desktop client and play some music, after a some second the music change and play other song, the I tried to rechange the music but the problem still the same. I think someone had stole ...
  • JuanSebastian
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Security
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution cuenta utilizada por otra persoa

Primero de todo ; Me parece absolutamente desesperate, e injusto que un servicio como spotify no tenga ningun tel de contacto de ayuda, no figure ningun mail , dicho esto ya que esta es la unica y deseperada forma de lazar tu problema cotinuo;Escribo...

  • Newbie
  • Primero de todo ; Me parece absolutamente desesperate, e injusto que un servicio como spotify no tenga ningun tel de contacto de ayuda, no figure ningun mail , dicho esto ya que esta es la unica y de...
  • JuanSebastian
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Log out of all devices does not log out web player

As the title suggets i have someone very annoying using spotify on the web player and i can't log him out if i change password and force logout. Is there any way to do this? And plz spotify fix this...

  • Casual Listener
  • As the title suggets i have someone very annoying using spotify on the web player and i can't log him out if i change password and force logout. Is there any way to do this? And plz spotify fix this....
  • smallbrun
  • Casual Listener
  • 4978 Views
  • 7 replies
  • 0 likes
  • Login
    Security
  • 4978 Views
  • 7 replies
  • 0 likes

Playlists are gone

Somebody tried to hack in our family account. Now we changed passwords and I got a new invitation from our main subscriber, but all of my play ist are gone and the recovery playlists button does not work, what can I do? Please help!

  • Newbie
  • Somebody tried to hack in our family account. Now we changed passwords and I got a new invitation from our main subscriber, but all of my play ist are gone and the recovery playlists button does not ...
  • bjja123
  • Composer
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes

Can't change the current country

Hi, I have currently moved to a new country- Malaysia and no longer a student. I was thinking if I could change the location, payment type and premium account type. However, it doesn't allowed me to change the location on the "EDIT PROFILE" section. ...

  • Newbie
  • Hi,  I have currently moved to a new country- Malaysia and no longer a student.    I was thinking if I could change the location, payment type and premium account type.  &nbsp...
  • bjja123
  • Composer
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema com cancelamento

Boa noite, Obtive o Spotify Premium na promocao de Black Friday de 3 reais por 3 meses. Meu plano iria ate o dia 27/02 (amanha), porem resolvi cancelar hoje (26/02) para nao pagar o valor da mensalidade, porem ao fazer o cancelamento recebo uma mensa...

  • Newbie
  • Boa noite,   Obtive o Spotify Premium na promocao de Black Friday de 3 reais por 3 meses. Meu plano iria ate o dia 27/02 (amanha), porem resolvi cancelar hoje (26/02) para nao pagar o val...
  • Bittencourt
  • Spotify Star
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Why can't i update my profile

When i try to update my profile ... it says "We're sorry, that email is taken."

  • Newbie
  • When i try to update my profile ... it says  " We're sorry, that email is taken." 
  • bjja123
  • Composer
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

bad payment

hello people I would like to ask, today I wanted to make Spotify bonus with student discount, just did not read the terms and therefore I did not know it only applies to undergraduates, so I filled in all the details, card number .. It took me cash a...

  • Newbie
  • hello people I would like to ask, today I wanted to make Spotify bonus with student discount, just did not read the terms and therefore I did not know it only applies to undergraduates, so I filled i...
  • bjja123
  • Composer
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Fake account?

When wanted to open Spotify, I was actually loggout. Then I tried to log in as usual with my nickname and the acess was refused, so I tried with my email and again, acess refused. Finally I managed to log in with Facebook. When I checked my account t...

  • Casual Listener
  • When  wanted to open Spotify, I was actually loggout. Then I tried to log in as usual with my nickname and the acess was refused, so I tried with my email and again, acess refused. Finally I man...
  • fuxrouge
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • Security
  • 319 Views
  • 2 replies
  • 0 likes

Superuser Contribution All my stuff gone after upgrade to premium

Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and all my recent activity. I'm using the same account i...

  • Casual Listener
  • Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and a...
  • jsmoody
  • Casual Listener
  • 250 Views
  • 4 replies
  • 0 likes
  • Account
  • 250 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution denon ceol n5 keeps saying "Spotify Premium is required for this device ..."

I already have spotify premium account but trying to log in by my Denon ceol DRA-N5 I've got the message "Spotify Premium is required for this device. Please purchase a Premium subscription on www.spotify.com" I checked on the web site my account and...

  • Casual Listener
  • I already have spotify premium account but trying to log in by my Denon ceol DRA-N5 I've got the message "Spotify Premium is required for this device. Please purchase a Premium subscription on www.sp...
  • Kropel
  • Casual Listener
  • 857 Views
  • 2 replies
  • 0 likes
  • Account
  • 857 Views
  • 2 replies
  • 0 likes