OLVIDE MI CUENTA

[Daniela1427]

Hola.

Anteriormente tenia una cuenta premium, pero no recuerdo con cual email la obtuve ni usuario ni contraseña, ¿ como puedo hacer para recuperarla ya que me estan debitando de mi tarjeta y no puedo hacer uso ?

Plan

Free/Premium

Country

Operating System

My Question or Issue

[Peter]

Hey @Daniela1427.

Thanks for reaching out on the Community. We hope you don't mind us helping you in English, since this is the official Community language 🙂

If you've forgotten both the email address and password that you used to sign up to Spotify, then you will need to reach out to Customer Support, who will be able to verify you using your payment details and help you change your email address. 

Hope that helps!