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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yaghmour
  • Visitor
  • 408331 Views
  • 960 replies
  • 107 likes
  • Account
  • 408331 Views
  • 960 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177719 Views
  • 119 replies
  • 114 likes
  • Account
  • 1177719 Views
  • 119 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100435 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100435 Views
  • 68 replies
  • 10 likes

Account details are from a previous Spotify user on my pc

I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don't want to be paying for their account. Thanks in a...

  • Casual Listener
  • I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don...
  • marisams
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 347 Views
  • 2 replies
  • 0 likes

Superuser Contribution probleme avec l'invitation (spotify family) envoyée à mon fils

My Question or Issue Bonjour,mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli l'inscription, le compte ne se crée pas.Il a essayé de creer un compte directement sur le site spotify, mais ce n'est pas possible.J'...

  • Newbie
  •   My Question or Issue  Bonjour, mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli  l'inscription, le compte ne se crée pas. Il a essayé de cr...
  • SergioDavid
  • Roadie
  • 1004 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1004 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta premium

Eu tenho uma conta Premium universitário e após trocar de aparelho é acessa o spotify observei que minhas playlists sumiram e minha conta ficou como free; Continuo recebendo a cobrança é não consigo acessar minha conta premium. PlanPremium universitá...

  • Newbie
  • Eu tenho uma conta Premium universitário e após  trocar de aparelho é acessa o spotify observei que minhas playlists  sumiram e minha conta ficou como free;  Continuo recebendo a cobr...
  • Bittencourt
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 568 Views
  • 1 replies
  • 0 likes

Spotify thinks phone is offline

Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have completely uninstalled and reinstalled Spotify, tried usin...

  • Casual Listener
  • Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have complet...
  • Jhj005
  • Casual Listener
  • 322 Views
  • 2 replies
  • 0 likes
  • Premium
  • 322 Views
  • 2 replies
  • 0 likes

Solved!! Stolen account

PlanPremium (family)CountryGermany DeviceSony Xperia Compact Operating SystemAndroid 8 My Question or IssueHello community, somebody stole my wife's account yesterday - the email is changd and she is not able to log in anymore. What should we do now?...

  • Casual Listener
  • Plan Premium (family) Country Germany   Device Sony Xperia Compact   Operating System Android 8   My Question or Issue Hello community, somebody stole my wife's account yes...
  • SweMar
  • Music Fan
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 510 Views
  • 3 replies
  • 0 likes

Solved!! Adding a follow button to signature

Hi Guys, I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i cannot find a signature field to do this under Personal Inform...

  • Gig Goer
  • Hi Guys,   I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i ca...
  • SweMar
  • Music Fan
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
  • 357 Views
  • 1 replies
  • 0 likes

already an acount on my emailadres (inactive account)

I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop...how do i get my email adress removed from the database so that...

  • Newbie
  • I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop... how do i ...
  • user-removed
  • Not applicable
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 662 Views
  • 1 replies
  • 0 likes

Solved!! Why have all my playlists disappeared?

I didn't delete them please help me

  • Newbie
  • I didn't delete them please help me
  • Daliaortega
  • Newbie
  • 107593 Views
  • 176 replies
  • 7 likes
  • 107593 Views
  • 176 replies
  • 7 likes

[Win10]Firewall login problem

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAfter I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.The firewall is not blocked for spotify.

  • Newbie
  • Plan Free  Device PC Operating System Windows 10   My Question or Issue After I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.Th...
  • mickaelads
  • Music Fan
  • 821 Views
  • 1 replies
  • 0 likes
  • Login
  • 821 Views
  • 1 replies
  • 0 likes

Account Hi-jacked

Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I didn't really think about it, assuming that I had just left...

  • Newbie
  •   Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I ...
  • Billy-J
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • Security
  • 617 Views
  • 1 replies
  • 0 likes

Change Country

Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.I quit my premium (like I was s...

  • Regular
  • Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m ve...
  • zophie29
  • Regular
  • 514 Views
  • 9 replies
  • 0 likes
  • Account
  • 514 Views
  • 9 replies
  • 0 likes

Solved!! Can't connect to Facebook account

I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only visible if I hold down Alt+Tab). I can't make the ...

  • Casual Listener
  • I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only...
  • Soggy-Ox
  • Casual Listener
  • 1031 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1031 Views
  • 3 replies
  • 0 likes

Custom report Analytics?

Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist name. Thanks

  • Songwriter
  • Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist...
  • Maxim
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 366 Views
  • 1 replies
  • 0 likes

activating Hulu student account

i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what?

  • Newbie
  •   i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what?     ...
  • Keanu_C
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 476 Views
  • 1 replies
  • 0 likes

timer

Hello, I'm a Premium user from Israel.I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it. Thank you,Barak

  • Newbie
  • Hello, I'm a Premium user from Israel. I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it.  Thank you, Barak
  • Billy-J
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Premium
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong name and picture

Hi. My username is "uniquee" - Since this weekend when a friend of mine logged in via his facebook account I've had his picture and name on everything. Annoying to say the least. I've purged all kinds of caches in different places and I've disconnect...

  • Casual Listener
  •   Hi. My username is "uniquee" - Since this weekend when a friend of mine logged in via his facebook account I've had his picture and name on everything. Annoying to say the least. I've purged ...
  • Alfredo
  • Roadie
  • 384 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 384 Views
  • 3 replies
  • 0 likes

Artist - "we're having trouble updating your stats"

My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached). "We're having trouble updating your stats. Hang tight while we fix a problem on our end." I...

  • Regular
  • My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached).   "We're having trouble updating ...
  • stever810
  • Regular
  • 1460 Views
  • 2 replies
  • 0 likes
  • Account
  • 1460 Views
  • 2 replies
  • 0 likes

Account

Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a Prenium Account ! ! Someone can help me please ? T...

  • Newbie
  • Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a...
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

Account overview doesn't have link to activate Hulu

My Question or Issue Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions?

  • Casual Listener
  • My Question or Issue  Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions? 
  • Chrisgrames
  • Newbie
  • 1039 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1039 Views
  • 5 replies
  • 0 likes

Trouble logging in while in offline mode on Android phone

PlanFree/PremiumCountry AustraliaDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueI was forced to reboot my phone while Spotify was in offline mode. After the phone rebooted, Spotify required me to log back in. Unfortunately due to it b...

  • Newbie
  • Plan Free/Premium Country  Australia Device Huawei P9 Operating System Android 7.0   My Question or Issue I was forced to reboot my phone while Spotify was in offline mode. After ...
  • Noah
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • Premium
  • 481 Views
  • 1 replies
  • 0 likes