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Taking money

Taking money

Spotify are taking money from my phone account and I haven’t authorised this . Tried to contact them by email but no response and another payment taken . I don’t even have an account so this is fraud 

 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hello @Pford!

 

Thanks for coming to the Spotify Community. I'm sorry to hear you're having trouble with this. I'd recommend checking out this Support article for the next steps to take.

 

Hope this helps and have a nice day 🙂

Jose_MSpotify Star
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