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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398100 Views
  • 947 replies
  • 107 likes
  • Account
  • 398100 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171298 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171298 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99056 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99056 Views
  • 68 replies
  • 10 likes

Spotify For Artists - Looks like you don't have enough listening data.

I have done 100,000+ streams this year but i get this error code. Any help? there's definitely enough listening data.

  • Newbie
  • I have done 100,000+ streams this year but i get this error code.  Any help? there's definitely enough listening data.
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Bu e posta adresi zaten bir hesaba bağlı

I deleted my account, it's been 7 days, my profile seems to exist.   

  • Newbie
  • I deleted my account, it's been 7 days, my profile seems to exist.      
  • Jose_M
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
  • 457 Views
  • 1 replies
  • 0 likes

Do I lose my listening history after I renewed my subscription

PlanPremium (Family)CountryUS DeviceiPhone 13 ProOperating SystemiOS16 My Question or IssueA month ago, the credit card linked to our family subscription expired so was my premium status, after a couple of days my premium account was renewed and all ...

  • Newbie
  • Plan Premium (Family) Country US   Device iPhone 13 Pro Operating System iOS16   My Question or Issue A month ago, the credit card linked to our family subscription expired so wa...
  • Jose_M
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 433 Views
  • 1 replies
  • 0 likes

Can't log in

I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop.PlanPremiumCountryCanadaOperating SystemiOS My Que...

  • Visitor
  • I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop...
  • Jose_M
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Login
  • 241 Views
  • 1 replies
  • 0 likes

Taking money

Spotify are taking money from my phone account and I haven’t authorised this . Tried to contact them by email but no response and another payment taken . I don’t even have an account so this is fraud PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • Spotify are taking money from my phone account and I haven’t authorised this . Tried to contact them by email but no response and another payment taken . I don’t even have an account so this is fraud...
  • Jose_M
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Account hacked?

HiMy Question or Issue:Can it be that my account is hacked. I can not change the password and my account name is ncjuli4rwiygy1qt2dimcdbsr. My e-mail for login is **bleep**Where are my credit card details in your systemThanks and best regardsPatrick

  • Newbie
  • Hi My Question or Issue: Can it be that my account is hacked. I can not change the password and my account name is ncjuli4rwiygy1qt2dimcdbsr. My e-mail for login is **bleep** Where are my cre...
  • Jose_M
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Spotify remove my accout

Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!

  • Visitor
  • Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!  
  • Jose_M
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Free
  • 200 Views
  • 1 replies
  • 0 likes

Change bank account

Would like to change the bank account details for my current subscription keeping the content I already have.Can’t find contact details to do so.Thanks PlanFree/PremiumCountryDifferent countries Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 201...

  • Visitor
  • Would like to change the bank account details for my current subscription keeping the content I already have. Can’t find contact details to do so. Thanks  Plan Free/Premium Country Differe...
  • Jose_M
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de suscripción de Premium a Family

Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de oct. el Premium y no me gustaría esperar hasta el 16...

  • Casual Listener
  • Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de o...
  • Alex
  • Spotify Legend
  • 9287 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 9287 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into spotify after deleting facebook.

PlanPremiumCountry NorwayDeviceComputerOperating SystemWindows 10)My Question or Issue I've recently deleted my facebook. This seems to be stopping me from accessing my spotify premium account.I have tried resetting my passord, and all username and p...

  • Newbie
  • Plan Premium Country  Norway Device Computer Operating System Windows 10) My Question or Issue  I've recently deleted my facebook. This seems to be stopping me from accessing my sp...
  • Alex
  • Spotify Legend
  • 22766 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 22766 Views
  • 6 replies
  • 0 likes

Kids profile

Hi, i am wondering if there is way to have a separate kids profile on my account where by I can activate for when I play music for my children. As currently since I use the my account to play kids music I keep getting suggestions along this music str...

  • Visitor
  • Hi,  i am wondering if there is way to have a separate  kids profile on my account where by I can activate for when I play music for my children.  As currently since I use the my acc...
  • AdamDam
  • Spotify Star
  • 1227 Views
  • 1 replies
  • 0 likes
  • 1227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se hicieron dos cargos a mi tarjeta y no me autorizo pagar premium estudiante

iPhone 11 Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y se hicieron dos cargos cada uno de $20 pesos no me autorizo y ...

  • Visitor
  • iPhone 11  Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y ...
  • Lyubka
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop keeps adding the same random song to all listening activity

Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listening to - my library, podcasts or as this morning an album. This mornin...

  • Newbie
  • Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini   I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listen...
  • Lyubka
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find my profile in Spotify for Artists

PlanPremiumCountryUK My Question or Issue Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it for release next May as I'm not read to properly release yet. I cannot find...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue   Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it ...
  • medicineman25
  • Casual Listener
  • 665 Views
  • 1 replies
  • 0 likes
  • Account
  • 665 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Record Label Verification Problem

PlanFreeCountrySpainDevice(PC)Operating System(Windows 10) My Question or IssueRegards.We are SRC Music, a Spanish and international record label. We have requested numerous times the verification of the type "Label" in the form enabled for it. We ha...

  • Visitor
  • Plan Free Country Spain Device (PC) Operating System (Windows 10)   My Question or Issue Regards. We are SRC Music, a Spanish and international record label. We have requested...
  • Eni
  • Moderator
  • 1467 Views
  • 3 replies
  • 0 likes
  • Account
  • 1467 Views
  • 3 replies
  • 0 likes

Deceased Peron's Account

Hi,I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a remembering page. We had awesome times listening to Spoti...

  • Casual Listener
  • Hi, I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a reme...
  • me4tanz
  • Visitor
  • 4989 Views
  • 9 replies
  • 2 likes
  • Account
  • 4989 Views
  • 9 replies
  • 2 likes

Superuser Contribution Debito automatico

PlanPremium duoCountryArgentina Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciembre.

  • Newbie
  • Plan Premium duo Country Argentina   Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciemb...
  • Alex
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Country not updating after changing payment method

PlanPremiumCountryGermany Hi,I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German credit card and waiting for the next billing period, the country is still...

  • Casual Listener
  • Plan Premium Country Germany   Hi, I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German credi...
  • Luan
  • Spotify Star
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 391 Views
  • 3 replies
  • 0 likes

Finding the email address the other user on my account used to sign up

I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used? All I can see if their name and an option to remov...

  • Visitor
  • I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used?...
  • Maxim
  • Spotify Star
  • 915 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 915 Views
  • 1 replies
  • 0 likes

Is French Family account with Lithuanian card ok ?

PlanPremium FamilyCountryFranceCard Lithuanian I have a quick question.I have Spotify family since severals years and today I received my new credit card from a crypto bank (plutus). So I changed my billing localization to lithuania on my account bec...

  • Casual Listener
  • Plan Premium Family Country France Card  Lithuanian   I have a quick question. I have Spotify family since severals years and today I received my new credit card from a crypto bank ...
  • Maxim
  • Spotify Star
  • 357 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 357 Views
  • 1 replies
  • 1 likes