Email address entered incorrectly

[Diana3697]

Plan

Premium Family

Country

Australia

Device

Samsung Galaxy 8

Operating System

Android

My Question or Issue

Hi, my spotify Premium Family account has the wrong email address. I noticed when I was transfer data to my new Samsung S21 today when trying to login on my new phone, it's similar but missing a period mark, realized when my account which I thought was the same account had been coming up as a free account and have forgotten my password. Idk how it happened  I can provide information to confirm my identity. Is there an email contact I can email to address and confirm my details?

[Maxim]

Hey @Diana3697,

Thanks for coming to the Community.

I recommend reaching out to Support so that they can help you regain access to your account: https://www.spotify.com/about-us/contact/ 🙂