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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80524 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654231 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734773 Views
18 replies
29 likes
Hi, Hope you can help me. I bought Premium Spotify Family. All my family members now have Premium, except for me. I still have the old (free version) account on my phone. I did try to remove the app from my phone and downloaded again. Same problem. S...
Hi, Hope you can help me. I bought Premium Spotify Family. All my family members now have Premium, except for me. I still have the old (free version) account on my phone. I did try to re...
Moderator
421 Views
1 replies
0 likes
i have premium and i still want the account back but i cant get into it pls anybody help is there someone i can talk to?
i have premium and i still want the account back but i cant get into it pls anybody help is there someone i can talk to?
Roadie
374 Views
1 replies
0 likes
DO NOT TRUST THIS BUSINESS THEY are a bunch of thieves with no way of contacting them. I hope that the Australian securities exchange will tackle these guys once and for all, and force them to have a contact system in place. Have been paying for prem...
DO NOT TRUST THIS BUSINESS THEY are a bunch of thieves with no way of contacting them. I hope that the Australian securities exchange will tackle these guys once and for all, and force them to have a...
Spotify Star
363 Views
3 replies
0 likes
PlanPremium /w Spotify FamilyCountryGermay My Question or IssueI have received a promotion code for Spotify Premium (3 month / 30€).Is it possible to redeem these 30€ with my account as Spotify Family manager, means next (2) payments will be taken fr...
Plan Premium /w Spotify Family Country Germay My Question or Issue I have received a promotion code for Spotify Premium (3 month / 30€). Is it possible to redeem these 30€ with my accou...
Spotify Star
520 Views
1 replies
0 likes
I'm logged in with facebook and i think i always have been (my account is from somewhere 2017 i think). The problem is that my facebook account was hacked 2 days ago and my brother reported it and now he cant find it so we think the account is delete...
I'm logged in with facebook and i think i always have been (my account is from somewhere 2017 i think). The problem is that my facebook account was hacked 2 days ago and my brother reported it and no...
Visitor
1634 Views
7 replies
0 likes
PlanPremiumCountryfrom Sweden to USADeviceLaptopOperating SystemWindows 11 My Question or IssueIf I try changing my Country to USA, I get an error saying the country is not available to me.If I try changing payment option, I get an error saying the p...
Plan Premium Country from Sweden to USA Device Laptop Operating System Windows 11 My Question or Issue If I try changing my Country to USA, I get an error saying the country is not a...
Spotify Star
395 Views
1 replies
0 likes
I live in Switzerland and my account language is defaulted to German. I want to change it because I don't speak German! And by the way, Italian is an official language here too, so I would at least appreciate to have that option. Another insight for ...
I live in Switzerland and my account language is defaulted to German. I want to change it because I don't speak German! And by the way, Italian is an official language here too, so I would at least a...
Spotify Star
310 Views
1 replies
0 likes
I have an account based in the UK, I am trying to change it to Spain but it won´t let me
I have an account based in the UK, I am trying to change it to Spain but it won´t let me
Roadie
351 Views
1 replies
0 likes
Plan - Family PlanCountry - USDevice - Android x2, Windows x3 My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Canon!! It is stuck on repeat. We can select and play any other song, bu...
Plan - Family Plan Country - US Device - Android x2, Windows x3 My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Cano...
Moderator
3210 Views
13 replies
1 likes
HI!I have mistakenly logged out of my Spotify. I don't remember my account details. can anybody help?
HI! I have mistakenly logged out of my Spotify. I don't remember my account details. can anybody help?
Moderator
323 Views
1 replies
0 likes
My Question or IssueI am trying to create a new spotify account for my sister, but no matter what email address I put in, it says that "This email address is already connected to a spotify account". Even if I create a brand new email and try to sign ...
My Question or Issue I am trying to create a new spotify account for my sister, but no matter what email address I put in, it says that "This email address is already connected to a spotify ...
Spotify Star
343 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceIphone 14 pro maxOperating Systemios 16.5 My Question or IssueI am trying to login to my spotify account via my mobile number but each time it is giving me error like you can also try with a different number in fact i am typ...
Plan Free Country India Device Iphone 14 pro max Operating System ios 16.5 My Question or Issue I am trying to login to my spotify account via my mobile number but each time it is gi...
Spotify Legend
400 Views
1 replies
0 likes
Hi there, I need to update my card details. To do so, I have to switch country as I started my membership back in Australia and now live in France. I am unable to update the card details without updating the country, and it seems I am unable to chang...
Hi there, I need to update my card details. To do so, I have to switch country as I started my membership back in Australia and now live in France. I am unable to update the card details witho...
Spotify Star
506 Views
1 replies
0 likes
PlanPremium I registered a Spotify account with a Google account which is now deleted, I have access to the account on my phone as I have not logged out, I would like access to the account on my other devices but I cannot without the password which I...
Plan Premium I registered a Spotify account with a Google account which is now deleted, I have access to the account on my phone as I have not logged out, I would like access to the...
Spotify Star
384 Views
1 replies
0 likes
Hi there, I wanted to know what is wrong with my account. Spotify brought a plus sign instead of the like button months ago but on my iPhone application, I still have a heart sign instead of this plus sign. I changed account to see if my problem is t...
Hi there, I wanted to know what is wrong with my account. Spotify brought a plus sign instead of the like button months ago but on my iPhone application, I still have a heart sign instead of this plu...
Spotify Legend
252 Views
1 replies
0 likes
I have the duo premium, and I tried to make my wife joining. I followed the plan and entered her e mail address as requested to create her account. But even if I don't have ads in my own apps, she has. I did surely make a mistake in creating her acco...
I have the duo premium, and I tried to make my wife joining. I followed the plan and entered her e mail address as requested to create her account. But even if I don't have ads in my own apps, she ha...
Spotify Legend
320 Views
1 replies
0 likes
I created my account by authenticating using Google. But when I want to log in somewhere else (like my Tesla) it is asking for my username/password. What am I supposed to use in order to login exactly??
I created my account by authenticating using Google. But when I want to log in somewhere else (like my Tesla) it is asking for my username/password. What am I supposed to use in order to log...
Roadie
784 Views
1 replies
0 likes
I work for a hospital in Ontario Canada. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our smart speakers we are looking to purchase. Is it possible to get a generic account for...
I work for a hospital in Ontario Canada. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our smart speakers we are looking to pu...
Spotify Star
396 Views
1 replies
0 likes
Someone hacked. My account started downloading a bunch of songs deleting all of my songs, and then when I went to try to remove my card, it wouldn't let me and the app ended up logging me out and then I was no longer able to get into my account becau...
Someone hacked. My account started downloading a bunch of songs deleting all of my songs, and then when I went to try to remove my card, it wouldn't let me and the app ended up logging me out and the...
Spotify Star
226 Views
1 replies
0 likes
The app is not working saying my payment didnt work, when i click on update payment odr payment methods, it says everything is fine, the payment is ok. Its been doing this for months, chanching between randomly working and randomly claiming the payme...
The app is not working saying my payment didnt work, when i click on update payment odr payment methods, it says everything is fine, the payment is ok. Its been doing this for months, chanchin...
Moderator
265 Views
1 replies
1 likes
