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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14633 Views

7 replies

11 likes

Security
  • 14633 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551796 Views

991 replies

115 likes

Account
  • 551796 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130932 Views

74 replies

12 likes

Account
Login
Premium
  • 130932 Views
  • 74 replies
  • 12 likes

Change Plan Mangers

How can I change Plan Mangers for Spotify Duo, my wife uses audiobooks and I don't. Just join spotify duo and found out it is lying in advertising saying its the same as prenium, when in fact people you invite get less features than you. I don't use ...

Newbie

How can I change Plan Mangers for Spotify Duo, my wife uses audiobooks and I don't.   Just join spotify duo and found out it is lying in advertising saying its the same as prenium, when in fac...

Maxim

Spotify Star

389 Views

1 replies

0 likes

Account
Premium
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autopausing/constantly pausing after a few seconds (Unrelated to Discord)

PlanPremium/DuoCountryUSDeviceIphone 13, ASUS laptop, web playerOperating System(iOS 16.6.1, Windows 10) My Question or IssueThe majority of the time that I use Spotify it will auto-pause after a few second of play time. I am NOT using discord on any...

Newbie

Plan Premium/Duo Country US Device Iphone 13, ASUS laptop, web player Operating System (iOS 16.6.1, Windows 10)   My Question or Issue The majority of the time that I use Spotify it wi...

Manxas

Newbie

679 Views

2 replies

2 likes

Other
Premium
  • 679 Views
  • 2 replies
  • 2 likes

Fake Promotional Accounts

PlanFreeCountryIndiaDeviceWindows - Laptop- Dell Latitude 7490Operating SystemWindows 11 Pro My Question or IssueThere are way too many fake promotional accounts, promoting Instagram handles and stuff following people.Almost all my friend's accounts ...

Regular

Plan Free Country India Device Windows - Laptop- Dell Latitude 7490 Operating System Windows 11 Pro   My Question or Issue There are way too many fake promotional accounts, promoting I...

NimaiHithesh

Regular

1422 Views

1 replies

0 likes

Account
Other
Security
  • 1422 Views
  • 1 replies
  • 0 likes

Error when changing country

PlanPremiumCountryCanadaDeviceMacbook AirOperating SystemMacOS - Firefox 118.0.2 Safari 17.0 My IssueYo!I'm having some issues updating my payment info (which includes changing country) I used to live in the UK , now living in Canada (1+year now) So ...

Newbie

  Plan Premium Country Canada Device Macbook Air Operating System MacOS - Firefox  118.0.2 Safari 17.0   My Issue Yo! I'm having some issues updating my payment info (which...

Maxim

Spotify Star

283 Views

1 replies

0 likes

Account
  • 283 Views
  • 1 replies
  • 0 likes

Lost Spotify premium account. Couldn't login with the account number

I have recently bought a Spotify premium account with my phone number. Now I had to relogin the Spotify app & the app says phone is wrong try entering a different number. Please help. I know the number is right one

Visitor

I have recently bought a Spotify premium account with my phone number. Now I had to relogin the Spotify app & the app says phone is wrong try entering a different number. Please help. I know the ...

Maxim

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution WHY DOES IT KEEP SAYING INVALID ADDRESS

I recently tried to change my address since I just moved into a new apartment unit in my apartment complex and it keeps saying invalid address, I just changed the apartment number of my address. I'm re-trying it and I've updated the app already. This...

Casual Listener

I recently tried to change my address since I just moved into a new apartment unit in my apartment complex and it keeps saying invalid address, I just changed the apartment number of my address. I'm ...

Little_Brat

Visitor

489 Views

2 replies

1 likes

Account
  • 489 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Problems with logging in.

Hi,I know this issue has been going around for some time and there has been many solutions to overcome this, however for me none of them seemed to work. Not only this but each time I try to reset my password, it doesn't send me an email. I will also ...

Casual Listener

Hi, I know this issue has been going around for some time and there has been many solutions to overcome this, however for me none of them seemed to work. Not only this but each time I try to reset m...

Vasil

Moderator

3631 Views

13 replies

1 likes

Account
Login
  • 3631 Views
  • 13 replies
  • 1 likes

Lost my premium account created using phone number

I have created a new account with my phone number and activated premium now when I am trying to login again it is saying invalid account please help me

Visitor

I have created a new account with my phone number and activated premium now when I am trying to login again it is saying invalid account please help me

Prague

Community Legend

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

My phone was stolen.

my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated with the account, only access from the mobile. I need ...

Visitor

my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated wit...

Maxim

Spotify Star

786 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 786 Views
  • 1 replies
  • 0 likes

Solved!! Request for Assistance in Setting Up a Verified Account for a Museum

I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits and share them with our visitors and followers. We'v...

Newbie

I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits a...

Maxim

Spotify Star

315 Views

1 replies

0 likes

Premium
  • 315 Views
  • 1 replies
  • 0 likes

Verify Personal User Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question or IssueI'm an Artist and My Artist Profile is Verifed but Is There away to Verif...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Ques...

Maxim

Spotify Star

329 Views

1 replies

0 likes

Account
  • 329 Views
  • 1 replies
  • 0 likes

Country not changing

My Question or IssueHello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. I tried changing the address in my account profile, b...

Visitor

My Question or Issue Hello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. ...

Maxim

Spotify Star

227 Views

1 replies

0 likes

Account
Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Linking to Musixmatch

PlanPremiumCountryPolandDeviceNothing Phone(2)Operating SystemAndroid 14 My Question or IssueWhen I'm trying to link my Spotify account to Musixmatch it goes to captcha which gets completed, but when linkt to the second page instead of redirecting me...

Newbie

Plan Premium Country Poland Device Nothing Phone(2) Operating System Android 14   My Question or Issue When I'm trying to link my Spotify account to Musixmatch it goes to captcha which...

Ropko

Casual Listener

2580 Views

2 replies

1 likes

Login
Security
  • 2580 Views
  • 2 replies
  • 1 likes

Superuser Contribution password reset mail not coming

when Im sending a gmail and using password reset option there is no mail received.

Visitor

when Im sending a gmail and using password reset option there is no mail received.

Yordan

Moderator

616 Views

1 replies

0 likes

Account
  • 616 Views
  • 1 replies
  • 0 likes

Cannot change email adress

PlanFreeCountrySlovakiaOperating SystemWindows 11, Android My Question or IssueHello, I wanted to change my email address on my spotify account, but it said that the address is already in use, but I deleted it 2 weeks ago. What should I do?

Visitor

Plan Free Country Slovakia Operating System Windows 11, Android   My Question or Issue Hello, I wanted to change my email address on my spotify account, but it said that the address is a...

Maxim

Spotify Star

247 Views

1 replies

0 likes

Account
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Can’t login to app but can login to website premium account

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device. ive tried:updating my password and logging out of all devicesusing the long user numb...

Casual Listener

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device.   ive tried: updating my p...

Patricius248

Visitor

11972 Views

16 replies

1 likes

Account
Premium
  • 11972 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution my spotify account playlists and history got erased when I reset my password

I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my username to a bunch of random letters and numbers, and all my h...

Visitor

  I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my user...

MihailY

Moderator

3413 Views

5 replies

1 likes

Account
  • 3413 Views
  • 5 replies
  • 1 likes

Superuser Contribution No me llega el correo de verificación

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...

Newbie

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium.  Pero dicho corr...

MihailY

Moderator

3843 Views

3 replies

0 likes

Account
  • 3843 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

Visitor

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

Presserhila

Newbie

364 Views

2 replies

0 likes

  • 364 Views
  • 2 replies
  • 0 likes