This is ridiculous

[Rickster]

I put in my credit card info 3 times and I can't get a subscription! Why is there no phone number to call. I just want to make sure I'm not going to get charged multiple times a month now. I've sent emails and no one is emailing me back this is not worth the stress anymore. Why wouldn't you have a customer service hotline.

[Josh · Accepted solution]

Hello!

Are you getting any error messages when you try to subscribe? If you do get billed and you do not receive premium, you will need to contact Spotify here, they can also make sure nothing went through. 

Hope this gets sorted out for you! 🙂

[Peter__]

@Rickster - What error are you getting exactly? What type of card is it?

[Rickster]

It was the browser I had to switch to private mode on my phone