Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Trouble getting the NUS Discount

Trouble getting the NUS Discount

So recently, my 99p/month subscription ran out, so I decided to try subscribing to the half price student discount. However, I got given my account screen saying "Oops! Something went wrong, please try again."

 

I've signed up to Spotify using my Facebook account, which has a registered email address, and my Spotify account is set to the United Kingdom. I have a valid NUS discount card, but I can't actually get to the screen to sign up.

 

Any help?

Reply
1 Reply

There is currently an issue with the student discount sign up so if you have any trouble, read this and contact support:
https://community.spotify.com/t5/Ongoing-Issues/Trouble-signing-up-for-Student-discount/idi-p/106993...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts