Trouble unsubscribing

[Kate1988]

Hey so I had a subscription on my old phone and I can't remember my email address or password that it's set up with and I'm still getting charged and I'd like to unsubscribe. How do I do this?

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.