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Unable to change email address from edit login methods page

Unable to change email address from edit login methods page

When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address though it errors. If you use dev tools to look at the response it comes back with a validation error about missing marketing options. Seems the API it's sending to is expecting extra information.
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Sorry if this is posting a second time I wasn't "logged in" with the first one so I have no idea if it went through or not. Basically I thought I'd changed my account email but didn't actually change it, right now it keeps showing me an error message when I try to change it and I don't know if this is something on my end or what but please help if possible 🙏🙏

Hey @kure-is-kul 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
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Hey @styphon 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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