Unable to change/update payment method and country

[Tammles]

Plan

Premium

Country

Singapore

Device

(iPhone 12)

Operating System

Ios

My Question or Issue

Hiya!

I’ve moved to Singapore and I am unable to update my country/method of payment. I’ve followed the instructions but it won’t work in any way. 

anyone can help!
thank you

[Maxim]

Hey @Tammles,

Thanks for reaching out.

In this case, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you can change your country setting through the dropdown menu here.

Once that's done, you can subscribe to your desired plan using your payment method that's been issued in the country you're currently in at https://spotify.com/premium. 

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

Hope this helps 🙂