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Unable to log into spotify premium account

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Unable to log into spotify premium account

Hi I am a spotify premium account user and i log into Spotify using my Facebook account. However in the last hour, I have been signed out of my Spotify account and I am unable to sign in via Facebook. I suspect my account may have been hacked.

 

Appreciate if Spotify can assist.

 

Thanks.

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Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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16 Replies

I'm having the same issue. It is only for the app on my phone, logging in everywhere else seems to work just fine.

Also having this issue, but having it on all platforms. Anything spotify?

 

rip engineers bouta be waken from bed to fix this

Same here, can`t log in on my computer nor on my mobile phone

Also having the same issue. I'm connected with FB and I can't login on any device.

It appears they already have as spotify's account page says they're doing "system maintenance"

Same.

Same here
Logged in with Facebook on a Galaxy S6
Marked as solution

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Glad I'm not the only one!

Hello everyone,

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

What STILL??????Its been 3 days now...why???Or is it just me?

I sat on my phone in the car and I managed to delete my Spotify app and I redownladed it but I don't remember my username or password to login back in and I pay the premium each month...how can I log back into my account???

I had the same problem.

 

I used my full "e-mail login" on my mobile (android) - and was unable to login 😉

It help a lot after only using my "user name" - silly me...

 

 

Hi 

I have a premium account. I was logged out of my account somehow and unable to log back into it. It keeps telling me my username and password are wong. I have changed my password, but that doesn't help either, it will not allow me to log into my mobil IPHONE app!! It will however allow me to log back into my account through my PC. I need my mobil app to work!! Please help me!

I just joined and gave my card number for a 30 day trial, and am now not able to be logged in. Pls fix this problem.

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