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Unable to login error message Offline

Unable to login error message Offline

Able to login through browser. Able to login on other devices. Unable to login on phone which i use to download and listen offline.
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1 Reply

Hey there,

Welcome to the Community and thanks for reaching out. 

 

It's a good idea to restart your phone and try again. Make sure you don't have any other apps running in the background when opening Spotify and see if you'll be able to log in. Any screenshots of the error message you can provide will also be helpful to identify what's causing the issue.


Lastly, if you haven't tried yet, could you try with a different Wi-Fi network to see if it makes any difference? In case you don't have another network available, you can ask a friend or a family member to start a hotspot and use this network to try it.

 

Let us know how it goes!

LyubkaModerator
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