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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • andrewhahalee
  • Newbie
  • 250415 Views
  • 448 replies
  • 29 likes
  • Account
    Free
  • 250415 Views
  • 448 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12797 Views
  • 6 replies
  • 11 likes
  • Security
  • 12797 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527668 Views
  • 989 replies
  • 113 likes
  • Account
  • 527668 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127788 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127788 Views
  • 74 replies
  • 12 likes

Logging Into an Account

Hello! Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they have always changed throughout the years) and have made a re...

  • Newbie
  • Hello!   Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they ...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I connected Spotify to Facebook account, it's been over 48 hours, my username has still not changed.

PlanPremiumCountryUSA DeviceBoth ASUS laptop and Iphone 7My Question or IssueExactly as the title says. I've realized I could change my username though Facebook, so I connected my Facebook to my Spotify. I've checked both Spotify and Facebook to make...

  • Newbie
  • Plan Premium Country USA   Device Both ASUS laptop and Iphone 7 My Question or Issue Exactly as the title says. I've realized I could change my username though Facebook, so I conne...
  • Not applicable
  • 441 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 441 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing in order

Hi. My Spotify is not playing songs in any order. I have got a playlist, but when i play a song in this it switches to a random song not in my playlist when the song is finished. I have tried to shuffle play too, but it still remains the same. It is ...

  • Casual Listener
  • Hi. My Spotify is not playing songs in any order. I have got a playlist, but when i play a song in this it switches to a random song not in my playlist when the song is finished. I have tried to shuf...
  • Eni
  • Moderator
  • 62765 Views
  • 24 replies
  • 1 likes
  • Account
  • 62765 Views
  • 24 replies
  • 1 likes

fui add ao premium familia. a cobrança do individual é cancelada?

Minha familia me adicionou ao premium familia. Eu tinha um plano individual antes e foi feita a migração. A cobrança do meu plano antigo deixa de ser feita automaticamente?

  • Newbie
  • Minha familia me adicionou ao premium familia. Eu tinha um plano individual antes e foi feita a migração. A cobrança do meu plano antigo deixa de ser feita automaticamente?
  • AdamDamon
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove song and edit name on Artist Spotify

I would like to remove song from my profile and edit profile name how can i do? (i have artist spotify)

  • Casual Listener
  • I would like to remove song from my profile and edit profile name how can i do?     (i have artist spotify)  
  • OscarDC
  • Moderator
  • 3226 Views
  • 3 replies
  • 0 likes
  • Account
  • 3226 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Impossible de modifier le pays

Plan Free Country FRANCE Device (iPhone SE, Samsung Galaxy J3, PC) Operating System (iOS 11, Android, Windows 10) Mon Problème : Bonjour, Depuis hier, il m'est impossible de me connecter sur mon compte Spotify. En effet le pays mentionné sur mon prof...

  • Casual Listener
  • Plan Free Country FRANCE Device (iPhone SE, Samsung Galaxy J3, PC) Operating System (iOS 11, Android, Windows 10)   Mon Problème : Bonjour, Depuis hier, il m'est impossible...
  • AmLu89
  • Casual Listener
  • 4506 Views
  • 9 replies
  • 2 likes
  • Account
  • 4506 Views
  • 9 replies
  • 2 likes

Superuser Contribution morning! i have paid premium subscription but somehow can't open the app

The app shows me the screen "your last payment didn't work" and i can't do anything to close it and to use the app

  • Visitor
  • The app shows me the screen "your last payment didn't work" and i can't do anything to close it and to use the app
  • MihailY
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

The button for resetting the password isn't working on any device

I've received the message that my password has been reseted, but now I cannot change the password, because the buttons aren't clickable

  • Visitor
  • I've received the message that my password has been reseted, but now I cannot change the password, because the buttons aren't clickable
  • Billy-J
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

I can't redeem my gift codes as they don't apply to my account. I don't und

Am I not able to use the £30 worth of gift cards I have for my Spotify Family account by adding it to my balance? Otherwise I have £30 worth of codes I don't need.

  • Visitor
  • Am I not able to use the £30 worth of gift cards I have for my Spotify Family account by adding it to my balance? Otherwise I have £30 worth of codes I don't need.
  • Billy-J
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution can I get my 3 month free thru my Roku Stick? I already have the free

you sent me an e mail for the try Premium 3 months free. I already have an account and using the free with a Roku Stick. How can I get the 3 month free Premium through my Roku Stick?

  • Visitor
  • you sent me an e mail for the try Premium 3 months free. I already have an account and using the free with a Roku Stick. How can I get the 3 month free Premium through my Roku Stick?
  • Joan
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

je ne suis pas capable de m'abonner a spotify prenium

jessaie de me connecter a prenium mais cela ne fonctionne pas

  • Visitor
  • jessaie de me connecter a prenium mais cela ne fonctionne pas
  • Bittencourt
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution duplicidade na cobrança

Consta duas cobranças no meu cartão de credito com o mesmo valor do plano premiun, como faço para cancelar?

  • Visitor
  • Consta duas cobranças no meu cartão de credito com o mesmo valor do plano premiun, como faço para cancelar?
  • MihailY
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

How to return to my account if by entering my phone number a different one

I would like to know what happened since it is my first time with Spotify Premium and I want my money to be worth it since it is unfair to me since it is my first time

  • Visitor
  • I would like to know what happened since it is my first time with Spotify Premium and I want my money to be worth it since it is unfair to me since it is my first time
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Locked out account

Is there any other way to log in if I forgot my password and I’m locked out my email?PlanPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Is there any other way to log in if I forgot my password and I’m locked out my email? Plan Premium Country United States  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Family Plan: Cannot login in to main account. User/pass not recognized. Cannot open new account.

PlanFamily PlanCountryUSDevice/Operating SystemsAll devices: iOS and Windows 10My Question or IssueHad a family plan and the person who got notifications never saw that the card was expiring (messages were going to spam). Now we cannot access the acc...

  • Casual Listener
  • Plan Family Plan Country US Device/Operating Systems All devices: iOS and Windows 10 My Question or Issue Had a family plan and the person who got notifications never saw that the card was exp...
  • Not applicable
  • 794 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 794 Views
  • 4 replies
  • 0 likes

Superuser Contribution Does "Remember Me" save my password? if it saves then how to delete?

Once I logged in with "Remember me" on, does this saves my password? if it saves then how do i delete it.

  • Visitor
  • Once I logged in with "Remember me" on, does this saves my password? if it saves then how do i delete it.
  • AmberLStinedfas
  • Music Fan
  • 1785 Views
  • 2 replies
  • 0 likes
  • Account
  • 1785 Views
  • 2 replies
  • 0 likes

Changing country error

PlanPremiumCountry - South Korea DeviceMacbook Pro late 2016Operating SystemMac OS 13 My Question or IssueHello, I made and using Spotify account in South Korea. Currently study in the UK. I know there is no problem using Spotify in the UK, as I have...

  • Visitor
  • Plan Premium Country - South Korea   Device Macbook Pro late 2016 Operating System Mac OS 13   My Question or Issue Hello, I made and using Spotify account in South Korea. Current...
  • Billy-J
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot find my FB friends

PlanFamily PremiumCountryPhilippinesDeviceiPhone 6S/ HP LaptopOperating SystemiOS 15.7.1/Windows 10 Home Single Language My Question or IssueI wanted to find my FB friends on the app, but on the desktop, even if I had connected, removed the app permi...

  • Casual Listener
  • Plan Family Premium Country Philippines Device iPhone 6S/ HP Laptop Operating System iOS 15.7.1/Windows 10 Home Single Language   My Question or Issue I wanted to find my FB friends on...
  • kuraki-kun
  • Casual Listener
  • 61732 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 61732 Views
  • 2 replies
  • 0 likes