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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455606 Views
  • 973 replies
  • 109 likes
  • Account
  • 455606 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202024 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202024 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Can't play explicit songs

Plan FamilyFree/PremiumCountry Device All devices(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Family plan. I disabled explicit content for my kids. Now I want i...

  • Visitor
  • Plan Family Free/Premium Country   Device All devices (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Rohdot
  • Music Fan
  • 267 Views
  • 1 replies
  • 0 likes
  • Other
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my country

I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year agoPlanPremiumCountryUSA

  • Visitor
  • I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year ago Plan Premium Country USA  
  • Eni
  • Moderator
  • 364 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 364 Views
  • 2 replies
  • 0 likes

Why am I “Not Eligible” for the Family Plan?

PlanPremiumCountryCanada Device Yep.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Yep.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seems I have a problem because you guys won’t take my money. I’m trying to upg...

  • Casual Listener
  • Plan Premium Country Canada   Device Yep. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Yep. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • ReCel
  • Gig Goer
  • 797 Views
  • 1 replies
  • 0 likes
  • Account
  • 797 Views
  • 1 replies
  • 0 likes

Account help

i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be making this account premium but but before I do I wo...

  • Visitor
  • i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be m...
  • ReCel
  • Gig Goer
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 224 Views
  • 1 replies
  • 0 likes

Cdbaby says it is creating an artist id for me even though I have released previously.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country does not change after updating payment method

PlanPremiumCountryCzech republic Hi all, I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However, the country does not change even after adding a card issued in Czech as p...

  • Casual Listener
  • Plan Premium Country Czech republic   Hi all,   I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However...
  • Eni
  • Moderator
  • 320 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 320 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify logs me out every time I close my laptop

PlanFreeCountryU.S.DeviceAcer C771 ChromebookOperating SystemChrome OS My Question or IssueIt's about as simple as the subject says, I've had no breaches on my account, and I've actually seen this happening to other people as well.

  • Regular
  • Plan Free Country U.S. Device Acer C771 Chromebook Operating System Chrome OS   My Question or Issue It's about as simple as the subject says, I've had no breaches on my account, and I...
  • Alex
  • Spotify Legend
  • 2539 Views
  • 5 replies
  • 2 likes
  • Account
  • 2539 Views
  • 5 replies
  • 2 likes

Superuser Contribution Tesla account issue.

BackgroundI have had spotify premium for years.I use it with logitec mediacenter (spotty plugin) in my house. I notice that it does not logout or stop playing on my phone while im working out if my other family members listen to music in my house. I ...

  • Casual Listener
  • Background I have had spotify premium for years. I use it with logitec mediacenter (spotty plugin)  in my house. I notice that it does not logout or stop playing on my phone while im working o...
  • AndresM
  • Spotify
  • 3621 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 3621 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Someone else is logged into my spotify

Hi all,So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without having to tell him?

  • Newbie
  • Hi all, So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without...
  • Eni
  • Moderator
  • 156254 Views
  • 3 replies
  • 1 likes
  • 156254 Views
  • 3 replies
  • 1 likes

Solved!! Incorrect language for newsletter

Hi,I have a Premium account and I live in BE.All my devices and my Spotify account are either in English or in French.But I keep on receiving the Spotify newsletter in Flemish (Dutch).How can I change that ?Thanks in advance PlanPremiumCountryBelgium...

  • Casual Listener
  • Hi, I have a Premium account and I live in BE. All my devices and my Spotify account are either in English or in French. But I keep on receiving the Spotify newsletter in Flemish (Dutch). How can...
  • Maxim
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Other
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Move playlist to other account

Hi, how do I move a playlist from my old free account to my new paid account?

  • Newbie
  • Hi, how do I move a playlist from my old free account to my new paid account?
  • OscarDC
  • Moderator
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my ca...
  • MauriceMV
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipt for german tax declaration

Hey Guys, I'm working in something with music, so I can write my account off against the tax.The thing in Germany only is, that I need a PDF of the receipt including my whole adress and name. Does anyone know where I can download a PDF with the regar...

  • Casual Listener
  • Hey Guys,   I'm working in something with music, so I can write my account off against the tax. The thing in Germany only is, that I need a PDF of the receipt including my whole adress and ...
  • OscarDC
  • Moderator
  • 1173 Views
  • 2 replies
  • 2 likes
  • Account
    Subscription
  • 1173 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt.

PlanPremiumCountryThe Netherlands DeviceOne Plus 6Operating SystemAndroid 8.1.0 My Question or IssueSpotify is gepauzeerd omdat je account ergens anders wordt gebruikt.Telkens met het afspelen van muziek pauzeert Spotify, ik heb overal al uitgelogd o...

  • Regular
  • Plan Premium Country The Netherlands   Device One Plus 6 Operating System Android 8.1.0   My Question or Issue Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt...
  • Alex
  • Spotify Legend
  • 4990 Views
  • 11 replies
  • 0 likes
  • Account
  • 4990 Views
  • 11 replies
  • 0 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked

After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and found that my email associated with the account had...

  • Visitor
  • After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and ...
  • Novy
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Disappeared after Consolidating

after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc. will these reappear? I was told they would all combine into my one student account.

  • Visitor
  • after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc.  will these reappear? I was told they would all combine into my one student...
  • Yordan
  • Moderator
  • 266 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 266 Views
  • 2 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

  • Visitor
  • My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
  • OscarDC
  • Moderator
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

  • Visitor
  • In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see 
  • OscarDC
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes