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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8987 Views
  • 1 replies
  • 9 likes
  • Security
  • 8987 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481092 Views
  • 979 replies
  • 111 likes
  • Account
  • 481092 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210656 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210656 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120741 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120741 Views
  • 72 replies
  • 12 likes

Superuser Contribution This is gonna sound really dumb

I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?

  • Visitor
  • I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?
  • OscarDC
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution invoice with vat

I need an invoice with VAT info,  We are a company based in Spain Thanks

  • Casual Listener
  • I need an invoice with VAT info,  We are a company based in Spain Thanks
  • OscarDC
  • Moderator
  • 11173 Views
  • 30 replies
  • 21 likes
  • 11173 Views
  • 30 replies
  • 21 likes

Stop showing name on unsecured networks

PlanPremium Operating SystemAndroid 12 My Question or IssueConnected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. How can I make sure that my name and devices aren't shared to unknown people only to...

  • Casual Listener
  •   Plan Premium   Operating System Android 12   My Question or Issue Connected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. ...
  • Jose_M
  • Spotify Star
  • 304 Views
  • 1 replies
  • 1 likes
  • Security
  • 304 Views
  • 1 replies
  • 1 likes

Solved!! Unknown devices connected to my account

PlanPremiumCountryNetherlandsDeviceWeb/iPhone 11/Windows My Question or IssueSince a week random users are connected to my Spotify account and playing songs on their devices. I tried to logout all devices, reset my (facebook login password) + App Log...

  • Casual Listener
  • Plan Premium Country Netherlands Device Web/iPhone 11/Windows     My Question or Issue Since a week random users are connected to my Spotify account and playing songs on their devi...
  • Luan
  • Spotify Star
  • 2374 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 2374 Views
  • 3 replies
  • 0 likes

Superuser Contribution Button "See all (...) playlists" doesn't show all public playlists of a user due to limit of 200

DeviceHuawei Mate 20 ProOSEMUI 12.0.0 Dear Spotify team, thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our audio drama project. Unfortunately the number of visible playlists in a use...

Screenshot_20221008_023217_com.spotify.music_edit_3431271613538.jpg
  • Music Fan
  • Device Huawei Mate 20 Pro OS EMUI 12.0.0   Dear Spotify team,   thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our ...
  • Alex
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 2 likes
  • Account
    Unlimited
  • 318 Views
  • 1 replies
  • 2 likes

Account Issues - PLEASE HELP!!

My Question or Issue Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not getting anywhere. Apologies for the long post, If you would tak...

  • Newbie
  • My Question or Issue   Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not get...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 284 Views
  • 1 replies
  • 0 likes

Spotify on Google mini

When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?

  • Visitor
  • When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?
  • Bittencourt
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Adresse mail non reconnue sur vieil iPad

Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mettre une version compatible (soi-disant)avec mon appa...

  • Visitor
  • Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mett...
  • Bittencourt
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution because if I have Spotify prime when my cell phone wakes up without interne

because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network

  • Visitor
  • because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network
  • Lyubka
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I have the IP addresses of my account logins?

I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated emails of suspicious logins from the platform. The probl...

  • Casual Listener
  • I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated email...
  • firstname1234
  • Casual Listener
  • 355 Views
  • 4 replies
  • 0 likes
  • 355 Views
  • 4 replies
  • 0 likes

Payment Card refused

Plan9,99€ / monthCountryFranceDevice(iPhone SE, MacBook, Windows 10)Main Operating System using Spotify(iOS 15.6.1) My Question or IssueMy Credit Card (Visa) expired in end September. I got another Visa card and tried several time to change the setti...

  • Visitor
  • Plan 9,99€ / month Country France Device (iPhone SE, MacBook, Windows 10) Main Operating System using Spotify (iOS 15.6.1)   My Question or Issue My Credit Card (Visa) expired in ...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Are sign-in sessions expiring after some period of inactivity?

What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed after some time of inactivity? I'm asking cause I ...

  • Regular
  • What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed...
  • AlejaR
  • Moderator
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

Me cobraron 10 pesos más sin devolver al contratar un plan familiar

En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos

  • Visitor
  • En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos
  • Bittencourt
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEME RECUS DE PAIEMENT

J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard

  • Visitor
  • J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard
  • Lyubka
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to reconnect to Facebook - receiving Error Message

I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconnected from Facebook, I'm unable to reconnect, and a...

  • Casual Listener
  • I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconn...
  • MihailY
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Does Spotify use payment details of the previous card?

For example, I recently changed my payment card. If this new card doesn't have any money, then will monthly payment be charged later from the previous one or it just won't happen? I know the question is weird, but it's slyghtly bothering me.

  • Casual Listener
  • For example, I recently changed my payment card. If this new card doesn't have any money, then will monthly payment be charged later from the previous one or it just won't happen?  I know the q...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! How do I revoke access to third party apps?

In order to “save” an upcoming album release to my account, I had to give access to a third party account to add songs to my playlists, etc. I want to stop this. How do I change that?

  • Visitor
  • In order to “save” an upcoming album release to my account, I had to give access to a third party account to add songs to my playlists, etc. I want to stop this. How do I change that?
  • Luan
  • Spotify Star
  • 8277 Views
  • 1 replies
  • 0 likes
  • 8277 Views
  • 1 replies
  • 0 likes

New oct 2022 update

This new updated version of Spotify absolutely sucks and who ever did this should be sacked. I spoke to customer service and explained my frustration with the new update only to be told there's nothing they can do. I'm on a premium family plan and sh...

  • Visitor
  • This new updated version of Spotify absolutely sucks and who ever did this should be sacked. I spoke to customer service and explained my frustration with the new update only to be told there's nothi...
  • Luan
  • Spotify Star
  • 724 Views
  • 1 replies
  • 1 likes
  • Premium
  • 724 Views
  • 1 replies
  • 1 likes

HOW DO I COMBINE MY TWO SPOTIFY ACCOUNTS INTO ONE?

I HAVE TWO SEPARATE SPOTIFY ACCOUNTS AND WOULD LIKE TO COMBINE ALL THE LIKED SONGS IN BOTH INTO ONE. HOW DO I DO THAT?

  • Visitor
  • I HAVE TWO SEPARATE SPOTIFY ACCOUNTS AND WOULD LIKE TO COMBINE ALL THE LIKED SONGS IN BOTH INTO ONE. HOW DO I DO THAT?
  • Luan
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes