Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremium FamilyCountryDenmarkDeviceMultiple Iphones 8 plus through 11 pro, MacBook pro etcOperating SystemLatest IOSMy Question or IssueI am unsure if I have two accounts. I have a login via FB and a login with email etc. I always thought it was f...
PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone can point me in the right direction I’d appreciate! So, my account...
PlanFree/PremiumCountry DeviceIphone,Laptop,DesktopOperating SystemWindows10,IOS,Mac OS My Question or IssueWhen i first created my account i used to login with facebook, i do not have facebook anymore for years, everytime i need to login to spotify ...
Someone else useing my account and i cant kick him out plssss helpppp meeee
Hi folks, I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was able to access both separately, though I usually just used the FB acc...
Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she opens the Spotify app she is asked to login. My question now: What can...
Premium DuoBrazilSamsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do this, I would need to access my email. I was wondering if it is...
Hello!I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there are some Japanese artists that I can't listen to thei...
Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). We have a suspicion that the songs were not made by different...
I saw my birthday is wrong. I don't know what happened but I want to changePlanFreeCountryNetherlandDeviceHuawei p20 proOperating system. Android My Question or IssueI saw my birthday is wrong. I don't know what happened but I want to change. So how ...
Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access anymore on the associated mail to my spotify account, luckily for me, I ...
spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem
I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country because I'm longer in Germany than 14 days already. ...
PlanPremiumCountryNetherlandsDeviceAny device I connect to (PC, laptop, phone)Operating SystemAndroid, Windows My Question or IssueSince this morning Spotify displays my Chinese name (as set in Facebook) rather than my normal one. I haven't changed a...
Plan PremiumFree/PremiumCountry Canada Device Samsung Galaxy 10S and laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android, Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to update the exp...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hello,I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I can "celebrate" it, haha! I couldn't find it on the websit...
PlanFreeCountryUnited statesDevice iPhone xOperating System(iOS 13.5 My Question or Issueover the last week or 2, I’ve gotten over 10 emails from Spotify informing me that unknown users from all over the world are logging into my Spotify account. I’v...
PlanPremium Family CountryGermany Operating SystemAndroid My Question or IssueHello! A few days ago I logged out of my account. When I logged back in, all my playlists were gone. I still can find them through the search bar but I can't edit them anym...
