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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 283005 Views
  • 831 replies
  • 88 likes
  • Account
  • 283005 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134354 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134354 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76313 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76313 Views
  • 64 replies
  • 9 likes

Superuser Contribution Do I have two accounts?

PlanPremium FamilyCountryDenmarkDeviceMultiple Iphones 8 plus through 11 pro, MacBook pro etcOperating SystemLatest IOSMy Question or IssueI am unsure if I have two accounts. I have a login via FB and a login with email etc. I always thought it was f...

  • Visitor
  • Plan Premium Family Country Denmark Device Multiple Iphones 8 plus through 11 pro, MacBook pro etc Operating System Latest IOS My Question or Issue I am unsure if I have two accounts. I have...
  • Mario
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Account taken over

PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone can point me in the right direction I’d appreciate! So, my account...

  • Visitor
  • Plan Premium Country UK Device iPhone XR My Question or Issue Hi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone c...
  • Emilia_8
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in using email and password

PlanFree/PremiumCountry DeviceIphone,Laptop,DesktopOperating SystemWindows10,IOS,Mac OS My Question or IssueWhen i first created my account i used to login with facebook, i do not have facebook anymore for years, everytime i need to login to spotify ...

  • Visitor
  • Plan Free/Premium Country   Device Iphone,Laptop,Desktop Operating System Windows10,IOS,Mac OS   My Question or Issue When i first created my account i used to login with facebook...
  • user-removed
  • Not applicable
  • 463 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account get hacked

Someone else useing my account and i cant kick him out plssss helpppp meeee

  • Newbie
  • Someone else useing my account and i cant kick him out plssss helpppp meeee
  • Mario
  • Spotify Legend
  • 284 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 284 Views
  • 2 replies
  • 0 likes

Losing access to Facebook-created account

Hi folks, I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was able to access both separately, though I usually just used the FB acc...

  • Visitor
  • Hi folks,    I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was abl...
  • OneByBoo
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 328 Views
  • 1 replies
  • 0 likes

Reactivate Premium Family Account from my wife

Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she opens the Spotify app she is asked to login. My question now: What can...

  • Visitor
  • Hi,    i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she open...
  • OneByBoo
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • Account
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! My email with a premium duo account has been disabled, and I forgot the password to change it.

Premium DuoBrazilSamsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do this, I would need to access my email. I was wondering if it is...

  • Visitor
  • Premium Duo Brazil Samsung A30   I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do...
  • Maxim
  • Spotify Star
  • 1430 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1430 Views
  • 2 replies
  • 0 likes

Moved to another country and can't acces their music

Hello!I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there are some Japanese artists that I can't listen to thei...

  • Visitor
  • Hello! I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there ...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 250 Views
  • 1 replies
  • 0 likes

Someone is trolling our band's profile

Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). We have a suspicion that the songs were not made by different...

  • Visitor
  • Hi!   someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). ...
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Other
  • 275 Views
  • 1 replies
  • 0 likes

Birthday

I saw my birthday is wrong. I don't know what happened but I want to changePlanFreeCountryNetherlandDeviceHuawei p20 proOperating system. Android My Question or IssueI saw my birthday is wrong. I don't know what happened but I want to change. So how ...

  • Casual Listener
  • I saw my birthday is wrong. I don't know what happened but I want to change Plan Free Country Netherland Device Huawei p20 pro Operating system.  Android  My Question or Issue I s...
  • jasonmin77
  • Newbie
  • 683 Views
  • 6 replies
  • 0 likes
  • Account
  • 683 Views
  • 6 replies
  • 0 likes

Changing of Email Address

Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access anymore on the associated mail to my spotify account, luckily for me, I ...

  • Casual Listener
  • Hi, I submitted a contact form to spotify support about my issue.   However, they use and sent the support ticket through the mail I don't have access anymore.   I don't have access any...
  • MauriceMV
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
  • 340 Views
  • 1 replies
  • 0 likes

Login problem

spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem

  • Casual Listener
  • spotify  hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem
  • Billy-J
  • Spotify Star
  • 387 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 387 Views
  • 4 replies
  • 0 likes

Login problems

I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country because I'm longer in Germany than 14 days already. ...

  • Visitor
  • I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country b...
  • OneByBoo
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 378 Views
  • 1 replies
  • 0 likes

Spotify pulls wrong language name from Facebook

PlanPremiumCountryNetherlandsDeviceAny device I connect to (PC, laptop, phone)Operating SystemAndroid, Windows My Question or IssueSince this morning Spotify displays my Chinese name (as set in Facebook) rather than my normal one. I haven't changed a...

  • Music Fan
  • Plan Premium Country Netherlands Device Any device I connect to (PC, laptop, phone) Operating System Android, Windows   My Question or Issue Since this morning Spotify displays my Chin...
  • HeWhoHungers
  • Music Fan
  • 450 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 450 Views
  • 6 replies
  • 0 likes

my account has been hacked

   need help 

Screenshot_2020-05-31-14-31-37-37.png Screenshot_2020-05-31-14-31-14-87.png Screenshot_2020-05-31-14-31-25-38.png
  • Visitor
  •       need help 
  • TreyAnastasio
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Updating payment details

Plan PremiumFree/PremiumCountry Canada Device Samsung Galaxy 10S and laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android, Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to update the exp...

  • Visitor
  • Plan Premium Free/Premium Country Canada   Device Samsung Galaxy 10S and laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android, Windows10 (iOS 10, Android&nb...
  • Billy-J
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • Premium
  • 353 Views
  • 1 replies
  • 0 likes

Delete Hulu on spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 269 Views
  • 1 replies
  • 0 likes

How do I find out when I made my account?

Hello,I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I can "celebrate" it, haha! I couldn't find it on the websit...

  • Visitor
  • Hello, I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I c...
  • Billy-J
  • Spotify Star
  • 1027 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1027 Views
  • 1 replies
  • 0 likes

Unknown people logging into account

PlanFreeCountryUnited statesDevice iPhone xOperating System(iOS 13.5 My Question or Issueover the last week or 2, I’ve gotten over 10 emails from Spotify informing me that unknown users from all over the world are logging into my Spotify account. I’v...

  • Casual Listener
  • Plan Free Country United states Device iPhone x Operating System (iOS 13.5   My Question or Issue over the last week or 2, I’ve gotten over 10 emails from Spotify informing me that un...
  • Billy-J
  • Spotify Star
  • 619 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 619 Views
  • 3 replies
  • 0 likes

Why can't I edit my playlists anymore?

PlanPremium Family CountryGermany Operating SystemAndroid My Question or IssueHello! A few days ago I logged out of my account. When I logged back in, all my playlists were gone. I still can find them through the search bar but I can't edit them anym...

  • Visitor
  • Plan Premium Family    Country Germany   Operating System Android   My Question or Issue Hello! A few days ago I logged out of my account. When I logged back in, all my ...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
  • 506 Views
  • 1 replies
  • 0 likes