Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2765 Views
0 replies
8 likes
Security

2765 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Tuesday
Not applicable
454897 Views
973 replies
109 likes
Account

454897 Views
973 replies
109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1201558 Views
119 replies
116 likes
Account

1201558 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a month ago
Maria
Moderator
110021 Views
72 replies
12 likes
Account
Login
Premium

110021 Views
72 replies
12 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

jjjjjjjjjjjjjj9
Newbie
Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
2022-05-27 6:28:38 PM
2022-05-30 8:34:48 AM
Maxim
Spotify Star
293 Views
1 replies
0 likes
Account
Premium

293 Views
1 replies
0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

ali1106
Visitor
My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
2022-05-29 5:33:36 PM
2022-05-30 3:54:46 AM
OscarDC
Moderator
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

aghaspirit
Visitor
In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see
2022-05-29 5:52:17 PM
2022-05-30 3:29:55 AM
OscarDC
Moderator
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

Liz78
Visitor
Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
2022-05-28 11:08:27 PM
2022-05-29 12:42:32 PM
Jeremy
Spotify Legend
9458 Views
1 replies
0 likes
Login

9458 Views
1 replies
0 likes

Superuser Contribution Can't add friends from facebook

PlanPremiumCountryUkraineDevicePC & iPhone 13 ProOperating SystemWindows 11 & iOS 14 My Question or IssueSpotify can't see my facebook friends when I try to link spotify and facebook nothing happens

baxenko
Casual Listener
Plan Premium Country Ukraine Device PC & iPhone 13 Pro Operating System Windows 11 & iOS 14 My Question or Issue Spotify can't see my facebook friends when I try to l...
2022-04-30 2:44:31 PM
2022-05-28 7:18:30 PM
OscarDC
Moderator
699 Views
1 replies
0 likes
Account
Premium

699 Views
1 replies
0 likes

Change DOB

Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.

Ryanbland065
Gig Goer
Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
2022-02-26 1:36:02 PM
2022-05-28 9:05:43 AM
AdamDamon
Spotify Star
930 Views
3 replies
0 likes
Account

930 Views
3 replies
0 likes

Change my email attempt...

I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could just change my original password on the original ac...

xgff4hfhzvtee95ei7fx
Visitor
I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could ...
2022-05-27 1:45:54 AM
2022-05-27 2:28:30 AM
AdamDamon
Spotify Star
321 Views
1 replies
0 likes
Other

321 Views
1 replies
0 likes

Superuser Contribution Setting up a Device Password

I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotify gave me and I also received the email and clicked...

1271529172
Newbie
I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotif...
2015-11-30 2:08:18 PM
2022-05-25 8:09:14 AM
Alex
Spotify Legend
11669 Views
3 replies
1 likes
Account
Premium

11669 Views
3 replies
1 likes

Solved!! Spotify Germany to Kenya Catalogues

Hi All,I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose access to?Thank you!

robinfaz
Newbie
Hi All, I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose acc...
2022-05-24 3:02:45 PM
2022-05-24 11:36:42 PM
Luan
Spotify Star
649 Views
1 replies
0 likes
Subscription

649 Views
1 replies
0 likes

Can't change password

Hello,I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i intened, but every time i try to do so, i get an error ...

wertousek
Newbie
Hello, I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i in...
2022-05-24 9:39:33 PM
2022-05-24 11:25:17 PM
Luan
Spotify Star
421 Views
1 replies
0 likes
Account

421 Views
1 replies
0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg

Diwweltjie
Newbie
Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android My Question or Issue Me and my wife are on a Premium Duo account. Her account was re...
2022-05-23 10:35:45 AM
2022-05-24 10:28:03 AM
Dian
Spotify Legend
634 Views
1 replies
0 likes
Account
Login
Premium

634 Views
1 replies
0 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSDeviceSamsung Fold 3Operating SystemAndroid My Question or IssueSo, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it says I must delete them from one of my offline devices. I do not have spotify...

JudgeLaW
Casual Listener
Plan Premium Country US Device Samsung Fold 3 Operating System Android My Question or Issue So, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it s...
2022-05-23 2:42:57 AM
2022-05-24 8:07:57 AM
Yordan
Moderator
467 Views
3 replies
2 likes
Account

467 Views
3 replies
2 likes

Superuser Contribution Premium Account not working suddenly

After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've drawn-in their money and I didn't change anything. ...

julian_specht
Casual Listener
After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've ...
2015-03-28 3:07:58 PM
2022-05-23 1:10:09 PM
Alex
Spotify Legend
1355 Views
10 replies
4 likes
Account
Premium
Subscription

1355 Views
10 replies
4 likes

Superuser Contribution Someone using my spotify? (premium user)

Hello!Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to music right now in "main bedroom" with the cast icon.And it say...

drakelito
Regular
Hello! Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to ...
2022-03-09 2:03:39 AM
2022-05-23 8:48:15 AM
Kiril
Moderator
6721 Views
8 replies
0 likes
Account

6721 Views
8 replies
0 likes

Discover Weekly algorithm messed up - reset it?

Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs on repeat for a couple of weeks last autumn, and more than 1/3 of the tracks ...

juzh
Gig Goer
Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs o...
2022-05-23 1:51:10 AM
699 Views
0 replies
3 likes
Account
Other
Premium

699 Views
0 replies
3 likes

Superuser Contribution Spotify Plus Premium

PlanPremium PlusCountry USA Devicecellphone, laptop, tablet)Operating System(Android and Windows 10) My Question or IssueWhat happened to my Spotify Plus Premium account that I was paying $2.99/month for. It started in August of 2021 and you all stop...

plzmayispktoemployee
Casual Listener
Plan Premium Plus Country USA Device cellphone, laptop, tablet) Operating System (Android and Windows 10) My Question or Issue What happened to my Spotify Plus Premium account...
2022-05-19 7:39:43 PM
2022-05-22 12:23:56 PM
plzmayispktoemployee
Casual Listener
625 Views
2 replies
0 likes
Account
Premium
Subscription

625 Views
2 replies
0 likes

Superuser Contribution error code: access point 17 (country code)

PlanFREECountryUSADevicedesktop computer windows Operating SystemWindows 10 My Question or IssueHello im trying to log in to my spotify account but it wont let me it keeps saying that the country ive set is not the one in my profile and yet it is, i ...

fnsgzqwybflfeiu
Visitor
Plan FREE Country USA Device desktop computer windows Operating System Windows 10 My Question or Issue Hello im trying to log in to my spotify account but it wont let m...
2020-12-02 6:44:50 PM
2022-05-22 11:10:09 AM
Kiril
Moderator
4665 Views
3 replies
1 likes
Account
Free
Login

4665 Views
3 replies
1 likes

Superuser Contribution Unavailable song

PlanPremiumCountryBelarusDeviceiPhone 7Operating SystemiOS 15 My Question or IssueI can’t listen new music from artist, cause it is not available. Why? I will give my money for the service, and I can't listen to music. I have a friend in Germany, and...

givememyrespect
Visitor
Plan Premium Country Belarus Device iPhone 7 Operating System iOS 15 My Question or Issue I can’t listen new music from artist, cause it is not available. Why? I will give my mo...
2022-05-21 12:13:18 PM
2022-05-22 10:50:22 AM
Alex
Spotify Legend
605 Views
1 replies
0 likes
Other

605 Views
1 replies
0 likes

reset likes etc / taste profile

PlanPremiumCountryGermanyDevice(every) My Question or Issue someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted music in my mixtapes, release radar etc. Is there a way to

TauTau_de
Regular
Plan Premium Country Germany Device (every) My Question or Issue someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted musi...
2020-02-27 8:03:45 PM
2022-05-21 10:24:03 PM
TauTau_de
Regular
25745 Views
8 replies
7 likes
Account

25745 Views
8 replies
7 likes

Solved!!Superuser Contribution i have two accounts on one email so how would i specify which account to reset the password of?

I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username of account 1 but i never receive the password reset...

Tree13
Newbie
I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username ...
2022-05-20 5:44:04 AM
2022-05-21 4:24:50 PM
Jeremy
Spotify Legend
1429 Views
1 replies
0 likes
Account
Login
Other

1429 Views
1 replies
0 likes

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