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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9044 Views
  • 1 replies
  • 9 likes
  • Security
  • 9044 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482114 Views
  • 979 replies
  • 111 likes
  • Account
  • 482114 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210916 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210916 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120926 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120926 Views
  • 72 replies
  • 12 likes

Discord isn't detecting Spotify

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhen I attempt to link my spotify and discord accounts, it says "Connected your Discord Account to Spotify." I have the "Display Spotify as your status" turned on as well. ...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue When I attempt to link my spotify and discord accounts, it says "Connected your Discord Account to S...
  • billian
  • Visitor
  • 3843 Views
  • 2 replies
  • 0 likes
  • Login
  • 3843 Views
  • 2 replies
  • 0 likes

Can't log into an Ipad .. says my account doesn't exist. Or password is not correct

i have logged in and out on my phone multiple times.. no problemI trying to log in on and apple ipad.... doesn't work. why?

  • Casual Listener
  • i have logged in and out on my phone multiple times.. no problem I trying to log in on and apple ipad.... doesn't work. why?
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notify me when my friend adds a song to his/her playlist

As a user, i want to be able to subscribe to a friends's list. This allows me to get notified when my dear friend puts a new song into his/her list/s.

  • Newbie
  • As a user, i want to be able to subscribe to a friends's list. This allows me to get notified when my dear friend puts a new song into his/her list/s.
  • OscarDC
  • Moderator
  • 581 Views
  • 1 replies
  • 0 likes
  • Account
  • 581 Views
  • 1 replies
  • 0 likes

New login method

PlanFree/PremiumCountrySouth AfricaDeviceSamsung Galaxy S20/ Dell 8th GenOperating SystemAndroid/Windows 10 My Question or IssueI created my account using my phone number and the only way to login into my Spotify web page on my laptop is through a ve...

  • Casual Listener
  • Plan Free/Premium Country South Africa Device Samsung Galaxy S20/ Dell 8th Gen Operating System Android/Windows 10   My Question or Issue I created my account using my phone number and...
  • Luan
  • Spotify Star
  • 468 Views
  • 3 replies
  • 0 likes
  • Login
  • 468 Views
  • 3 replies
  • 0 likes

Superuser Contribution This is gonna sound really dumb

I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?

  • Visitor
  • I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?
  • OscarDC
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution invoice with vat

I need an invoice with VAT info,  We are a company based in Spain Thanks

  • Casual Listener
  • I need an invoice with VAT info,  We are a company based in Spain Thanks
  • OscarDC
  • Moderator
  • 11197 Views
  • 30 replies
  • 21 likes
  • 11197 Views
  • 30 replies
  • 21 likes

Stop showing name on unsecured networks

PlanPremium Operating SystemAndroid 12 My Question or IssueConnected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. How can I make sure that my name and devices aren't shared to unknown people only to...

  • Casual Listener
  •   Plan Premium   Operating System Android 12   My Question or Issue Connected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. ...
  • Jose_M
  • Spotify Star
  • 306 Views
  • 1 replies
  • 1 likes
  • Security
  • 306 Views
  • 1 replies
  • 1 likes

Solved!! Unknown devices connected to my account

PlanPremiumCountryNetherlandsDeviceWeb/iPhone 11/Windows My Question or IssueSince a week random users are connected to my Spotify account and playing songs on their devices. I tried to logout all devices, reset my (facebook login password) + App Log...

  • Casual Listener
  • Plan Premium Country Netherlands Device Web/iPhone 11/Windows     My Question or Issue Since a week random users are connected to my Spotify account and playing songs on their devi...
  • Luan
  • Spotify Star
  • 2386 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 2386 Views
  • 3 replies
  • 0 likes

Superuser Contribution Button "See all (...) playlists" doesn't show all public playlists of a user due to limit of 200

DeviceHuawei Mate 20 ProOSEMUI 12.0.0 Dear Spotify team, thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our audio drama project. Unfortunately the number of visible playlists in a use...

Screenshot_20221008_023217_com.spotify.music_edit_3431271613538.jpg
  • Music Fan
  • Device Huawei Mate 20 Pro OS EMUI 12.0.0   Dear Spotify team,   thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our ...
  • Alex
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 2 likes
  • Account
    Unlimited
  • 319 Views
  • 1 replies
  • 2 likes

Account Issues - PLEASE HELP!!

My Question or Issue Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not getting anywhere. Apologies for the long post, If you would tak...

  • Newbie
  • My Question or Issue   Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not get...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 284 Views
  • 1 replies
  • 0 likes

Spotify on Google mini

When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?

  • Visitor
  • When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?
  • Bittencourt
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Adresse mail non reconnue sur vieil iPad

Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mettre une version compatible (soi-disant)avec mon appa...

  • Visitor
  • Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mett...
  • Bittencourt
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution because if I have Spotify prime when my cell phone wakes up without interne

because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network

  • Visitor
  • because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network
  • Lyubka
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I have the IP addresses of my account logins?

I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated emails of suspicious logins from the platform. The probl...

  • Casual Listener
  • I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated email...
  • firstname1234
  • Casual Listener
  • 355 Views
  • 4 replies
  • 0 likes
  • 355 Views
  • 4 replies
  • 0 likes

Payment Card refused

Plan9,99€ / monthCountryFranceDevice(iPhone SE, MacBook, Windows 10)Main Operating System using Spotify(iOS 15.6.1) My Question or IssueMy Credit Card (Visa) expired in end September. I got another Visa card and tried several time to change the setti...

  • Visitor
  • Plan 9,99€ / month Country France Device (iPhone SE, MacBook, Windows 10) Main Operating System using Spotify (iOS 15.6.1)   My Question or Issue My Credit Card (Visa) expired in ...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Are sign-in sessions expiring after some period of inactivity?

What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed after some time of inactivity? I'm asking cause I ...

  • Regular
  • What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed...
  • AlejaR
  • Moderator
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Me cobraron 10 pesos más sin devolver al contratar un plan familiar

En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos

  • Visitor
  • En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos
  • Bittencourt
  • Spotify Star
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEME RECUS DE PAIEMENT

J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard

  • Visitor
  • J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard
  • Lyubka
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to reconnect to Facebook - receiving Error Message

I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconnected from Facebook, I'm unable to reconnect, and a...

  • Casual Listener
  • I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconn...
  • MihailY
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes