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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171380 Views
  • 695 replies
  • 57 likes
  • Account
  • 171380 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090282 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090282 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51903 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51903 Views
  • 58 replies
  • 8 likes

Solved!! payment method does not correspond country

Plan: Premium FamilyCountryFranceDeviceindependantOperating SystemWindows 10 My Question or IssueI want to create a Family account in France, but paying with Paypal as well as Credit card results in the message that payment method does not correspond...

  • Casual Listener
  • Plan: Premium Family Country France Device independant Operating System Windows 10   My Question or Issue I want to create a Family account in France, but paying with Paypal as well as ...
  • OneByBoo
  • Community Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Aparece música que no he escuchado en mis recientes.

PlanPremiumCountry ChileDevice(Samsung Galaxy)Operating System(Android.) My Question or Issue Hola, hace un tiempo me aparece actividad de otra persona, en recientes me aparece música que yo no he escuchado, la borro y v vuelve a aparecer, cerré sesi...

  • Casual Listener
  • Plan Premium Country  Chile Device (Samsung Galaxy) Operating System (Android.)   My Question or Issue  Hola, hace un tiempo me aparece actividad de otra persona, en reciente...
  • Petya
  • Community Legend
  • 5543 Views
  • 4 replies
  • 0 likes
  • Account
  • 5543 Views
  • 4 replies
  • 0 likes

Premi

I have a primum account with my family, all members of my family have there Spotify working perfect, I am the admin, can’t get my music, my info is all wrong and account says free, while I pay for primum.i do not have another e mailkindly advise

  • Casual Listener
  • I have a primum account with my family, all members of my family have there Spotify working perfect, I am the admin, can’t get my music, my info is all wrong and account says free, while I pay for pr...
  • Billy-J
  • Spotify Star
  • 489 Views
  • 3 replies
  • 0 likes
  • Premium
  • 489 Views
  • 3 replies
  • 0 likes

Profile Picture and Playlist Pictures

PlanFreeCountryUSDeviceChromebook My Question or IssueI can't change my Spotify profile picture but neither can I change playlist photos. Right clicking on the playlist isn't working either to change the picture. I am using a Chromebook from my schoo...

Screenshot 2019-12-06 at 5.57.26 PM.png
  • Casual Listener
  • Plan Free Country US Device Chromebook   My Question or Issue I can't change my Spotify profile picture but neither can I change playlist photos. Right clicking on the playlist isn't wor...
  • ouipapa
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • Account
  • 580 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in since changing the mobilephone

Hello,since I changed to a new phone I can not log in anymore. I was using a Samsung S4mini (Android 4.4.2) and I'm now using a Sony Xperia XZ2 Compact (Android 9 Pie). I tried reinstalling, cleaning the cache, downgrading to an older version of spot...

  • Regular
  • Hello, since I changed to a new phone I can not log in anymore. I was using a Samsung S4mini (Android 4.4.2) and I'm now using a Sony Xperia XZ2 Compact (Android 9 Pie). I tried reinstalling, cleani...
  • Emilia_8
  • Spotify Star
  • 706 Views
  • 12 replies
  • 0 likes
  • Account
    Login
  • 706 Views
  • 12 replies
  • 0 likes

Solved!! Disconnect account via provider

PlanPremiumCountryNetherlans My Question or Issue Dear Spotify, I always had a free account under the account with login via email addresss: xxxatxxxx.xxI was able to get a premium account via the provider KPN via my parents because they don't use th...

  • Casual Listener
  •   Plan Premium Country Netherlans   My Question or Issue   Dear Spotify, I always had a free account under the account with login via email addresss: xxxatxxxx.xx I was able t...
  • Emilia_8
  • Spotify Star
  • 436 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 436 Views
  • 3 replies
  • 0 likes

Someone Using My Account

PlanStudent PremiumCountryUS Device(iPhone 6S)Operating System(iOS 13) My Question or IssueFor the last month or so, someone has been using my account. I have not given my account to anyone so it is obviously being hacked. When I am listening to my m...

  • Newbie
  •   Plan Student Premium Country US   Device (iPhone 6S) Operating System (iOS 13)   My Question or Issue For the last month or so, someone has been using my account. I have ...
  • OneByBoo
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
  • 387 Views
  • 1 replies
  • 0 likes

Mi nombre de usuario son números y letras

He creado hoy mi cuenta de spotify y el nombre de usuario no corresponde con el que introduje en el campo requerido en el registro (¿Cómo deberíamos llamarte?). En su lugar ha aparecido una serie de números y letras al azar. Me gustaría saber como se...

  • Visitor
  • He creado hoy mi cuenta de spotify y el nombre de usuario no corresponde con el que introduje en el campo requerido en el registro (¿Cómo deberíamos llamarte?). En su lugar ha aparecido una serie de ...
  • OneByBoo
  • Community Legend
  • 1898 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
  • 1898 Views
  • 1 replies
  • 0 likes

premiun student

HiI have a problem for a few years being a premium and now I am a student and I wanted to have my discount but when I try to change my subscription I get that the page does not exist and error 404. I hope for help.ThanksPlanPremiumCountrySpain My Que...

  • Visitor
  • Hi I have a problem for a few years being a premium and now I am a student and I wanted to have my discount but when I try to change my subscription I get that the page does not exist and error 404....
  • OneByBoo
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Premium
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappointing experience :(

Plan - Premium (was Hulu + Premium)Country - USA My Question or IssueI have been a longtime member. I converted my Premium membership to the Hulu + Premium. I wanted to watch this movie that required a Hulu add-on, so I needed to convert my Hulu subs...

  • Casual Listener
  •   Plan - Premium (was Hulu + Premium) Country - USA     My Question or Issue I have been a longtime member. I converted my Premium membership to the Hulu + Premium. I wanted to w...
  • attackontitan
  • Casual Listener
  • 328 Views
  • 5 replies
  • 0 likes
  • Account
  • 328 Views
  • 5 replies
  • 0 likes

My Premium Won't Work

PlanPremiumCountryIndiaDevicePC and Android My Question or IssueI got a 3 month premium subscription on my cc yesterday, but I can't get it to work on my phone and PC. When I check through browser the status is updated to trial premium, but it still ...

  • Casual Listener
  • Plan Premium Country India Device PC and Android   My Question or Issue I got a 3 month premium subscription on my cc yesterday, but I can't get it to work on my phone and PC. When I che...
  • ruderidingromeo
  • Casual Listener
  • 526 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 526 Views
  • 4 replies
  • 0 likes

Solved!! Profile image not sticking

Hello! I'm using the desktop app to set an image for my profile, and it seems to upload and "take" just fine - however, if I restart the app, the image is gone and I'm once again left with the default. Any ideas? FYI: Premium account, and the image (...

  • Newbie
  • Hello! I'm using the desktop app to set an image for my profile, and it seems to upload and "take" just fine - however, if I restart the app, the image is gone and I'm once again left with the defaul...
  • Emilia_8
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Spotify Wrapped 2019 Artist not working

Hello, how are you?I can not access the following pages, is just stuck in this session, already tried to access by another browser and the problem still persists. Side scrolling doesn't work either.

  • Visitor
  •   Hello, how are you? I can not access the following pages, is just stuck in this session, already tried to access by another browser and the problem still persists. Side scrolling doesn'...
  • Kalmora
  • Roadie
  • 440 Views
  • 2 replies
  • 1 likes
  • Account
  • 440 Views
  • 2 replies
  • 1 likes

My warpped 2019 is showing alien language.

This is my issue To day i wanna share my 2019 warpped but it be like this picture.I try to change my language it's work but some of the that i try beforei change my language is the same how i can fix that ? i think this is a picture create algorithm ...

Screenshot_20191205-204226.png
  • Casual Listener
  •   This is my issue  To day i wanna share my 2019 warpped but it be like this picture. I try to change my language it's work but some of the that i try before i change my language ...
  • OneByBoo
  • Community Legend
  • 447 Views
  • 2 replies
  • 0 likes
  • Other
  • 447 Views
  • 2 replies
  • 0 likes

paying for 3 accounts, in which 2 i am not using

PlanFree/PremiumCountryFinlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, today i was checking my bank account and it seems i am paying for 3 premium acco...

  • Casual Listener
  • Plan Free/Premium Country Finland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,...
  • Luan
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
  • 348 Views
  • 1 replies
  • 0 likes

Paying for 2 accounts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello today I was checking my bank account since I have started paying also for my little bro...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello t...
  • Luan
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Cant sing onto family plan main account

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy main account for spotify premium family plan, is my fathers and he claims he had changed the password to something and that it works on his phone. But when I try sign...

  • Visitor
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 10   My Question or Issue My main account for spotify premium family plan, is my fathers and he claims he had changed ...
  • Luan
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • Login
  • 407 Views
  • 1 replies
  • 0 likes

My spotify plan changed without asking

PlanPremiumCountryTurkeyDevice( Samsung Galaxy S10)Operating System(Android Oreo, Windows 10) My Question or IssueI was previously subscribed to the student plan. I've realized that I am no longer subscribed to the student plan. I was paying for a re...

  • Visitor
  •   Plan Premium Country Turkey Device ( Samsung Galaxy S10) Operating System (Android Oreo, Windows 10)   My Question or Issue I was previously subscribed to the student plan...
  • Luan
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Premium Family Uitgeschakeld

PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuevorige week betaald voor Premium Familyen nu is iedereen afgekoppeld tevens ik zelf en A...

  • Visitor
  •       Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Luan
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Spotify w/ Hulu

I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option

  • Visitor
  •   I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option  
  • Luan
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 542 Views
  • 1 replies
  • 0 likes

Env: prod