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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75759 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93171 Views
9 replies
2 likes
I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?I have already closed the free account. Country: Be...
I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?...
Spotify Star
317 Views
1 replies
0 likes
Plan: PremiumCountry: USA DeviceiPhone 12 ProOperating SystemiOS 16.2 My Question or IssueOn the iOS Spotify app, if you set the location for live events to Charleston, SC from some previous city, the page does not update to display Live events in Ch...
Plan: Premium Country: USA Device iPhone 12 Pro Operating System iOS 16.2 My Question or Issue On the iOS Spotify app, if you set the location for live events to Charleston, ...
Spotify Star
979 Views
11 replies
0 likes
PlanPremium/duoCountryWales, uk DeviceSamsung s20 fe 5gOperating SystemAndroid My Question or Issue Apologies, I have searched the different threads and also spoken with spotify via twitter but the issue is still ongoing. So, at the beginning of Dece...
Plan Premium/duo Country Wales, uk Device Samsung s20 fe 5g Operating System Android My Question or Issue Apologies, I have searched the different threads and...
Spotify Star
972 Views
5 replies
0 likes
I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, but the login portal said no account exists with tha...
I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, b...
Moderator
462 Views
1 replies
0 likes
Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 random playlists have been liked and added to my lib...
Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 r...
Moderator
300 Views
1 replies
0 likes
I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.
I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me. <removed sensitive info>
Community Legend
409 Views
1 replies
0 likes
Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I have cancelled my premium, and attempted to change m...
Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I h...
Moderator
829 Views
1 replies
0 likes
PlanPremiumTurkey Device(iPhone 7, Macbook Pro 2020)Operating System(iOS 10) My Question or IssueI received the reset password email but when i use the link buttons are not working. How can I solve this problem?
Plan Premium Turkey Device (iPhone 7, Macbook Pro 2020) Operating System (iOS 10) My Question or Issue I received the reset password email but when i use the link butt...
Spotify Legend
1578 Views
4 replies
0 likes
I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my playlist. How can i separate hers and mine and make i...
I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my pl...
Spotify Star
1266 Views
1 replies
0 likes
How do you reset the shuffle on the playlist? Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again...please help!
How do you reset the shuffle on the playlist? Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again....
Casual Listener
22011 Views
2 replies
0 likes
When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play songs off of there. I have since delinked my Alexa severa...
When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play song...
Spotify Star
322 Views
1 replies
0 likes
My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify
My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify
Spotify Star
286 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
252 Views
1 replies
0 likes
I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.
I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.
Spotify Star
261 Views
1 replies
0 likes
Assinatura e ainda tem propaganda
Assinatura e ainda tem propaganda
Spotify Star
254 Views
1 replies
0 likes
I do have my FB associated to my gmail account but for spotify re two different sign in sessions and do not allow me to register my email on the account opened with facebook which is the premium account.
I do have my FB associated to my gmail account but for spotify re two different sign in sessions and do not allow me to register my email on the account opened with facebook which is the premium acco...
Spotify Star
342 Views
1 replies
0 likes
In December 2022 and January 2023 you charged me twice. Please, return the money.
In December 2022 and January 2023 you charged me twice. Please, return the money.
Roadie
287 Views
1 replies
0 likes
Hello,I'd like to delete my account and my data from Spotify, but seem unable to do so. Account removal page doesn't send me any mail, neither does the support bot. Trying these two in a private window doesn't help with it either.It shouldn't be this...
Hello, I'd like to delete my account and my data from Spotify, but seem unable to do so. Account removal page doesn't send me any mail, neither does the support bot. Trying these two in a private wi...
Moderator
519 Views
3 replies
1 likes
Me and my daughter are part of a family premium plan of my ex girlfriend. I am trying to save playlists. the issue is I am pretty sure which email I have used to sign up my daughter, because of find the invitation mail on her postbox. however is lost...
Me and my daughter are part of a family premium plan of my ex girlfriend. I am trying to save playlists. the issue is I am pretty sure which email I have used to sign up my daughter, because o...
Spotify Star
346 Views
1 replies
0 likes
Necesito qué me dejen pagar que pueda pasar mi pago estoy intentando tanto de débito como de crédito y no me toma el l pago y pauso el plan premium necesito que me solucionen el problema
Necesito qué me dejen pagar que pueda pasar mi pago estoy intentando tanto de débito como de crédito y no me toma el l pago y pauso el plan premium necesito que me solucionen el problema
Moderator
302 Views
1 replies
0 likes
