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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 259603 Views
  • 785 replies
  • 81 likes
  • Account
  • 259603 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127739 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127739 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70845 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70845 Views
  • 63 replies
  • 8 likes

In quarantine, but unable to login

PlanFreeCountryHong KongDeviceAndroid, Chromebook My Question or IssueSpotify was working fine until the update this morning. Now, when i try to use on my phone or Chromebook, it says I've been out of the country for 14 days, so it won't let me login...

  • Casual Listener
  • Plan Free Country Hong Kong Device Android, Chromebook   My Question or Issue Spotify was working fine until the update this morning. Now, when i try to use on my phone or Chromebook, it...
  • Luan
  • Spotify Star
  • 487 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 487 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot access account

I have a premium account. Lately it was randomly playing songs whilst I was listening and so I think it may have been hacked? I logged out of all devices and changed my password. Now I cannot get back in (it is not this account). I'm told that my use...

  • Visitor
  • I have a premium account. Lately it was randomly playing songs whilst I was listening and so I think it may have been hacked? I logged out of all devices and changed my password. Now I cannot get bac...
  • Mario
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account has been hacked, and my email can't be contacted

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy s10)Operating System(Android Oreo) My Question or IssueMy premium account was hacked, and the email address associated with that account can't be contacted because it was my school email when I was...

  • Visitor
  •   Plan Premium Country United States Device (Samsung Galaxy s10) Operating System (Android Oreo)   My Question or Issue My premium account was hacked, and the email address ...
  • Mario
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 299 Views
  • 1 replies
  • 0 likes

Redirect playlist link or restore account HELP

I have created a playlist and put the link in a QR code. The account was then deactivated, but I forgot to replace the link in the QR Code. The magazine with the QR Code is now already printed and therefore my urgent question is whether it is possibl...

  • Casual Listener
  • I have created a playlist and put the link in a QR code. The account was then deactivated, but I forgot to replace the link in the QR Code.   The magazine with the QR Code is now already print...
  • IKK_NORD
  • Casual Listener
  • 594 Views
  • 6 replies
  • 0 likes
  • Account
  • 594 Views
  • 6 replies
  • 0 likes

Solved!! How do I access podcast analytics?

Plan: Free, Country: UK, Device: Macbook 2015 How do I access my podcast analytics? My show is: https://open.spotify.com/show/2U1ImTNRGA4bdWDfpuvj44 I understand I need an artist profile, but I don't have one. I tried to claim it here (https://artist...

  • Casual Listener
  • Plan: Free, Country: UK, Device: Macbook 2015   How do I access my podcast analytics? My show is: https://open.spotify.com/show/2U1ImTNRGA4bdWDfpuvj44   I understand I ne...
  • Jpsnz
  • Visitor
  • 10580 Views
  • 3 replies
  • 1 likes
  • Other
  • 10580 Views
  • 3 replies
  • 1 likes

Account number change

I want to change my account number i take a screenshot [snip - Community Moderator edit]

  • Casual Listener
  •  I want to change my account number i take a screenshot    [snip - Community Moderator edit]  
  • Luan
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Leave Spotify Family Subscription

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DeviceiPhone 6S and iPad Pro Operating SystemiOS 11 My Question or IssueI had a free Spotify account, and link...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA   Device iPhone 6S and iPad Pro   O...
  • Mario
  • Spotify Legend
  • 27639 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 27639 Views
  • 5 replies
  • 0 likes

Disallow user-name login attempts/password requests.

So, obviously, just came from a less than technically satisfactory - but also really uncool - support conversation. I'm used to support being technical analfabets - but rude and arrogant as well? New low, Spotify. I'm attaching the transcript at the ...

  • Casual Listener
  • So, obviously, just came from a less than technically satisfactory - but also really uncool - support conversation. I'm used to support being technical analfabets - but rude and arrogant as well? New...
  • 872 Views
  • 0 replies
  • 0 likes
  • Account
  • 872 Views
  • 0 replies
  • 0 likes

I ordered premium but the "better sound quality" option isn't available any more

Device:Ubuntu, Windows 10 On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded I also got the message, There was an error while attempting to post your message. Try again in a few minutes. while trying to pos...

  • Regular
  • Device: Ubuntu, Windows 10   On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded 😞 I also got the message,  There was an error while atte...
  • OneByBoo
  • Community Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 534 Views
  • 3 replies
  • 0 likes

Cannot switch to family account

PlanPremiumCountrySwitzerland My Question or IssueHello,I used to live in HongKong where I had my own premium account. However, I moved back to switzerland where my family lives and I would like to use the family account subscription.I changed the co...

  • Casual Listener
  • Plan Premium Country Switzerland   My Question or Issue Hello, I used to live in HongKong where I had my own premium account. However, I moved back to switzerland where my family lives an...
  • OneByBoo
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution No e-mail linked on my spotify

Apple gave me a e-mail for Spotify that should forward things sent by Spotify to my personal e-mail. I am trying to reset my password, without knowing my old password. However, when I put in my personal e-mail, it says there is not Spotify account wi...

  • Casual Listener
  • Apple gave me a e-mail for Spotify that should forward things sent by Spotify to my personal e-mail. I am trying to reset my password, without knowing my old password. However, when I put in my perso...
  • Mario
  • Spotify Legend
  • 407 Views
  • 2 replies
  • 0 likes
  • Account
  • 407 Views
  • 2 replies
  • 0 likes

Email-Adresse geändert - kein Premium Account mehr, alle Playlists sind weg

PlanPremiumCountryAustriaDeviceSamsung Galaxy A5Operating SystemWindows 10 Hallo. Ich habe bei meinem Premium Account die Emailadresse geändert.Nun sind alle Playlists verschwunden und ich habe nur mehr einen Free-Account.Ich brauche dringend Hilfe!D...

  • Visitor
  • Plan Premium Country Austria Device Samsung Galaxy A5 Operating System Windows 10   Hallo. Ich habe bei meinem Premium Account die Emailadresse geändert. Nun sind alle Playlists versch...
  • OneByBoo
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 298 Views
  • 1 replies
  • 0 likes

Problema al reproducir artista, mientras que otros no

PlanPremierCountryMéxico DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueTengo in problema para reproducir cualquier canción de los Creedence desde hace un tiempo, trate de buscar con otra cuenta igualmente premium, del mismo país que yo (...

  • Visitor
  •   Plan Premier Country México  Device iPhone 8 Operating System iOS 13.3   My Question or Issue Tengo in problema para reproducir cualquier canción de los Creedence desde ...
  • OneByBoo
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked and pranked

Today I opened the Playlist called Liked Songs and found 143 songs. Most of these songs I either hate or would never choose to listen to. The suspicion started when I saw Dani California by the Red Hot Chili Peppers. Then I saw Tainted Love by Marily...

  • Visitor
  • Today I opened the Playlist called Liked Songs and found 143 songs. Most of these songs I either hate or would never choose to listen to. The suspicion started when I saw Dani California by the Red H...
  • user-removed
  • Not applicable
  • 764 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 764 Views
  • 4 replies
  • 0 likes

Solved!! Trouble with my family plan

Family Plan PremiumCountry: Argentina My Question or Issue A few years ago, I suscribed me and my family to the premium family plan (I don´t know if that is the correct denomination in english). I did that from my mother´s account, because she was th...

  • Casual Listener
  •   Family Plan  Premium Country: Argentina     My Question or Issue   A few years ago, I suscribed me and my family to the premium family plan (I don´t know if that is...
  • Billy-J
  • Spotify Star
  • 597 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 597 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Changing payment method

PlanPremiumCountryNetherlandsDeviceNot importantOperating SystemNot important, but Windows 10 and Android My Question or IssueHi I'm currently paying my premium subscription through KPN, a Spotify partner and my phone provider. They however stopped p...

  • Visitor
  • Plan Premium Country Netherlands Device Not important Operating System Not important, but Windows 10 and Android   My Question or Issue Hi   I'm currently paying my premium subs...
  • Ivan
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 384 Views
  • 1 replies
  • 0 likes

Change display name or transfer playlists to new account?

I can't seem to change my display name of my premium account on my Android phone and desktop (Windows 8.1). I made a new account with the right display name. Is it possible to transfer the playlists of my old account to the new account? If it's by an...

  • Visitor
  • I can't seem to change my display name of my premium account on my Android phone and desktop (Windows 8.1). I made a new account with the right display name. Is it possible to transfer the playlists ...
  • Billy-J
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 322 Views
  • 1 replies
  • 0 likes

Hacked & locked out

I don’t know what to do. I tried to log into my account with my fingerprint and it says incorrect. My email was changed, too. I can’t contact anyone with Spotify, but all I want to do is cancel my subscription. I am paying for premium and I can’t eve...

  • Visitor
  • I don’t know what to do. I tried to log into my account with my fingerprint and it says incorrect. My email was changed, too. I can’t contact anyone with Spotify, but all I want to do is cancel my su...
  • Billy-J
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 470 Views
  • 1 replies
  • 0 likes

Account

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e, Xbox One SMy Question or IssueMy username is nikeballer239. I don't remember my gmail or password for the account. I've tried numerous passwords and they didn't work. My account is premium and...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S10e, Xbox One S My Question or Issue My username is nikeballer239. I don't remember my gmail or password for the account. I've tried n...
  • Billy-J
  • Spotify Star
  • 1872 Views
  • 2 replies
  • 0 likes
  • Account
  • 1872 Views
  • 2 replies
  • 0 likes

Someone hacked my account

Just let you know that someone hacked my account 3 days ago and he/she left the account without changing the password, with just changing the email. So i got my account back and did all the thing must i do like changing the password, deleting the app...

  • Visitor
  • Just let you know that someone hacked my account 3 days ago and he/she left the account without changing the password, with just changing the email. So i got  my account back and did all the thi...
  • Luan
  • Spotify Star
  • 648 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 648 Views
  • 1 replies
  • 1 likes