Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2765 Views
0 replies
8 likes
Security

2765 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Tuesday
Not applicable
454897 Views
973 replies
109 likes
Account

454897 Views
973 replies
109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1201559 Views
119 replies
116 likes
Account

1201559 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a month ago
Maria
Moderator
110021 Views
72 replies
12 likes
Account
Login
Premium

110021 Views
72 replies
12 likes

Superuser Contribution Can't access from my ip address

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't access Spotify.com from my IP address. I had to use vpn to login here. I'm wondering why my previous message was marked as spam? Is it "Premium" service?

Licoze
Casual Listener
Plan Premium Country Ukraine Device PC Operating System Windows 10 My Question or Issue Hello, I can't access Spotify.com from my IP address. I had to use vpn to login here. I...
2022-05-13 12:57:54 AM
797 Views
0 replies
0 likes
Other

797 Views
0 replies
0 likes

Why Does Spotify NOT verify new account email addresses? I DID NOT CREATE THIS F-ING ACCOUNT!!!!

To whom it may concern: I was just signed up for a trial of spotify premium. Trouble is I NEVER SIGNED UP FOR IT! Why does Spotify NOT VERY EMAIL ADDRESSES???? What kind of a dumb-ass company allows cranks to sign up using other peoples email address...

user-removed
Visitor
To whom it may concern: I was just signed up for a trial of spotify premium. Trouble is I NEVER SIGNED UP FOR IT! Why does Spotify NOT VERY EMAIL ADDRESSES???? What kind of a dumb-ass company allows...
2013-05-26 5:06:53 AM
2022-05-13 11:15:37 AM
Darktamer1089
Visitor
9367 Views
13 replies
5 likes

9367 Views
13 replies
5 likes

Superuser Contribution Playlists not showing up on my profile!

Hey everyone! My profile is not displaying any of my playlists, despite me making them public. I’ve linked people my playlists and they can listen to them that way with no issue, but when you go directly to my profile no playlists show up. What’s up?...

wheatfarmr
Newbie
Hey everyone! My profile is not displaying any of my playlists, despite me making them public. I’ve linked people my playlists and they can listen to them that way with no issue, but when you go d...
2022-02-09 1:43:56 AM
2022-05-13 10:12:58 AM
Dian
Spotify Legend
960 Views
3 replies
0 likes
Account

960 Views
3 replies
0 likes

Superuser Contribution MI DÚO MIX PREMIUM NO FUNCIONA

Cuando contraté Plan Dúo premium podía acceder al playlist "Dúo mix" y ver un compilado de canciones míos y del otro usuario.Ahora sólo aparecen canciones mías y un mensaje que dice que soy el único usuario en la playlist Dúo,El otro usuario también,...

Pasy
Visitor
Cuando contraté Plan Dúo premium podía acceder al playlist "Dúo mix" y ver un compilado de canciones míos y del otro usuario. Ahora sólo aparecen canciones mías y un mensaje que dice que soy el únic...
2019-12-05 12:20:13 PM
2022-05-13 8:32:51 AM
Jeremy
Spotify Legend
3477 Views
11 replies
1 likes

3477 Views
11 replies
1 likes

2 STEP FACTORY AUTHENTICATION (Don't Ignore this spotify team, Implement it Instead)

PlanFree (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do)CountrySomewhere In Asia (Don't like being tracked)DeviceDell laptop maybeOperating System(Windows 10 obviously) My Question or IssueI rec...

Implement_2FA
Newbie
Plan Free (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do) Country Somewhere In Asia (Don't like being tracked) Device Dell laptop maybe O...
2021-08-12 2:38:25 PM
2022-05-12 11:38:40 PM
alebret3
Regular
843 Views
3 replies
2 likes
Account
Security

843 Views
3 replies
2 likes

Superuser Contribution Cant change email

Iam not able to update my email and it says that the email iam trying to update to already exists but i deleted that account already.I need help.

4bitq708gqexfnvq94c
Visitor
Iam not able to update my email and it says that the email iam trying to update to already exists but i deleted that account already. I need help.
2022-05-11 12:54:54 PM
2022-05-12 8:11:10 PM
miune
Newbie
260 Views
2 replies
2 likes
Account

260 Views
2 replies
2 likes

Lost my premium

hi everyone, I had a premium account for years until now, Spotify asked me to change my country in my settings bcs I used up the 14 days, even tho I have a premium subscription… I don’t know how to reverse it help me pleaseI already read through some...

annawrnr
Newbie
hi everyone, I had a premium account for years until now, Spotify asked me to change my country in my settings bcs I used up the 14 days, even tho I have a premium subscription… I don’...
2022-05-12 2:35:55 PM
2022-05-12 5:59:36 PM
Billy-J
Spotify Star
374 Views
1 replies
0 likes
Account

374 Views
1 replies
0 likes

Switching between duo accounts on shared PC

PlanDuoCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueMy partner and I share our PC, and we have just signed up to DUO, is it possible to switch between accounts, as we do on our Sonos, on our PC? It would seem a simple additi...

Anton1975
Visitor
Plan Duo Country Australia Device PC Operating System Windows 10 My Question or Issue My partner and I share our PC, and we have just signed up to DUO, is it possible to swit...
2022-05-12 1:36:14 AM
2022-05-12 8:26:59 AM
Maxim
Spotify Star
1648 Views
1 replies
0 likes
Account

1648 Views
1 replies
0 likes

Superuser Contribution Recuperer compte spotify premium

J'ai un compte premium que je paie tous les mois. Je me suis déconnectée via l'application sur mon tél et impossible de retrouver ce compte. J'ai bien un compte Spotify rattaché à Facebook mais il n'est pas premium et ce n'est pas le même. J'ai déjà ...

Sofreedom
Newbie
J'ai un compte premium que je paie tous les mois. Je me suis déconnectée via l'application sur mon tél et impossible de retrouver ce compte. J'ai bien un compte Spotify rattaché à ...
2019-06-27 9:13:16 AM
2022-05-12 8:23:11 AM
Dian
Spotify Legend
9041 Views
3 replies
0 likes
Account
Premium

9041 Views
3 replies
0 likes

Superuser Contribution Report Spotify Seller

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don't know where to report those seller, so i do right here.This seller, sell spotify prem...

ClaudiuC
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2022-05-08 6:00:45 PM
2022-05-11 2:48:23 PM
Yordan
Moderator
1006 Views
2 replies
0 likes
Account

1006 Views
2 replies
0 likes

Superuser Contribution Bad Gateway for credit card update

When I try update my credit card info I end up at a Bad Gateway.When I try contact someone about it - another Bad Gateway. What to do next? hmmm

robinski22
Visitor
When I try update my credit card info I end up at a Bad Gateway. When I try contact someone about it - another Bad Gateway. What to do next? hmmm
2022-05-10 8:18:03 PM
2022-05-11 10:39:36 AM
Kiril
Moderator
182 Views
1 replies
0 likes
Subscription

182 Views
1 replies
0 likes

Superuser Contribution Bad Gateway

Hello I have forgotten the password for my Spotify account, and have requested a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? Thanks

ettskott
Casual Listener
Hello I have forgotten the password for my Spotify account, and have requested a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? &n...
2013-06-25 11:06:43 AM
2022-05-11 8:18:30 AM
Alex
Spotify Legend
657 Views
4 replies
0 likes

657 Views
4 replies
0 likes

Solved!!Superuser Contribution Can't cancel premium

Hello,I need to cancel my premium, but there's no option in order to that in the page. I followed all the steps, it just miss the link to cancel my premium... How can I do? Somebody has the same issue? By the way, it's urgent, and I need to resoult i...

cicc95
Newbie
Hello, I need to cancel my premium, but there's no option in order to that in the page. I followed all the steps, it just miss the link to cancel my premium... How can I do? Somebody has the same is...
2015-04-30 8:25:28 PM
2022-05-11 8:06:53 AM
Alex
Spotify Legend
80365 Views
8 replies
1 likes
Account
Premium
Subscription

80365 Views
8 replies
1 likes

Change the account from a Facebook Account

Hi.Is there any method to change my log-in for spotify? I created account few years ago and I logged in with my Facebook account. Is there any possibility to swap to normal login without the facebook account?

MikeTof
Visitor
Hi. Is there any method to change my log-in for spotify? I created account few years ago and I logged in with my Facebook account. Is there any possibility to swap to normal login without the facebo...
2022-05-10 9:09:52 PM
2022-05-10 10:29:46 PM
AdamDamon
Spotify Star
304 Views
1 replies
1 likes
Account

304 Views
1 replies
1 likes

Can't update payment information

PlanPremiumCountryUKDeviceiPhone 11 and MacBook ProOperating SystemOS My Question or IssueMy card recently expired so I need to update my payment information but every time I try I get an error on the Spotify website. When I select 'update my payment...

roooop
Visitor
Plan Premium Country UK Device iPhone 11 and MacBook Pro Operating System OS My Question or Issue My card recently expired so I need to update my payment information but every time I...
2022-05-10 8:00:10 PM
2022-05-10 8:32:11 PM
K8EG
Regular
713 Views
3 replies
1 likes
Account

713 Views
3 replies
1 likes

Playing baby music has ruined my account

Hi there, I played a single lullaby track to get my baby to sleep for a whole year on spotify and now all my playlists (that I used to depend on for finding new music!) like release radar and discover weekly are completely ruined with baby music and ...

topperharley
Casual Listener
Hi there, I played a single lullaby track to get my baby to sleep for a whole year on spotify and now all my playlists (that I used to depend on for finding new music!) like release radar and ...
2022-05-09 11:47:15 AM
2022-05-10 2:23:15 PM
topperharley
Casual Listener
1437 Views
2 replies
1 likes
Account

1437 Views
2 replies
1 likes

Superuser Contribution I cannot change the details of my credit card.

PlanPremiumCountrySwitzerlandMy Question or IssueHey ThereI have a new credit card and its not possible to change the information of the credit card. I always get a message that this is an invalid payment method. However, I can use the credit card el...

Fleury23
Visitor
Plan Premium Country Switzerland My Question or Issue Hey There I have a new credit card and its not possible to change the information of the credit card. I always get a message that this...
2022-05-09 1:45:11 PM
2022-05-10 9:34:02 AM
Dian
Spotify Legend
257 Views
1 replies
0 likes
Account

257 Views
1 replies
0 likes

Superuser Contribution I Am trying to get my account that is already paid for using the code BHN8C8KG89Y

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

25312592
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-05-09 5:08:25 AM
2022-05-10 9:00:53 AM
Dian
Spotify Legend
200 Views
1 replies
0 likes
Account
Login
Other
Premium

200 Views
1 replies
0 likes

Superuser Contribution I cannot pre-save anymore ?

Hey guys, so for some reason, I now cannot click on any pre-save links for spotify. When I click the presave button it loads for 0.1s and nothing happens, I tried opening browser and standalone spotify on my desktop and it doesnt change anything. I t...

Jangrand
Regular
Hey guys, so for some reason, I now cannot click on any pre-save links for spotify. When I click the presave button it loads for 0.1s and nothing happens, I tried opening browser and standalone spoti...
2022-05-08 4:41:02 AM
2022-05-09 11:00:40 AM
Alex
Spotify Legend
2359 Views
3 replies
0 likes
Account

2359 Views
3 replies
0 likes

Account log in

PlanPremiumCountryUKDevice(iPhone 11My Question or IssueMy daughter has a new phone, cant remember her spotify password. She knows her username.The email linked to her username is my husbands, and he also has his own spotify account linked to that em...

Suz5
Visitor
Plan Premium Country UK Device (iPhone 11 My Question or Issue My daughter has a new phone, cant remember her spotify password. She knows her username. The email linked to her usernam...
2022-05-07 10:07:48 PM
2022-05-09 8:27:57 AM
Maxim
Spotify Star
329 Views
2 replies
3 likes
Account

329 Views
2 replies
3 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts