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Unable to upgrade

Unable to upgrade

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue"

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Hey! Welcome to the community ๐Ÿ™‚ 

 

There does appear to be some ongoing website issues (several other topics here). 

I have spoken to a member of the Spotify team who said they are aware of the issue and the Spotify team are on the case. 

 

Hopefully it can be fixed soon!

Peter

Peter
Spotify Community Mentor and Troubleshooter

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same with reedem codes nothing hapen nothing happens when I'm clicking the button.

Hi, 

 

When do you think the problem is solved? 

Want to Redeem this code, atleast before morning.

still not working ;/


@Barosen wrote:

Hi, 

 

When do you think the problem is solved? 

Want to Redeem this code, atleast before morning.


Hi,

 

I think if you want you can submit a support ticket on the contact form, and someone over at Spotify can activate it manually (couldn't guarantee it though).

EDIT: According to Sam (A Mod) on another thread, the website should now be working again, have you tried again recently? Try also deleting your browsers cache/cookies, then going to http://spotify.com/redeem again.

 

Anthony ๐Ÿ™‚

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