Unable to upgrade

[Lisah_71]

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue"

Help

[Peter__]

Hey! Welcome to the community 🙂 

There does appear to be some ongoing website issues (several other topics here). 

I have spoken to a member of the Spotify team who said they are aware of the issue and the Spotify team are on the case. 

Hopefully it can be fixed soon!

Peter

[lisu116]

same with reedem codes nothing hapen nothing happens when I'm clicking the button.

[Barosen]

Hi, 

When do you think the problem is solved? 

Want to Redeem this code, atleast before morning.

[lisu116]

still not working ;/

[Taylor]

---

@Barosen wrote:

Hi, 

When do you think the problem is solved? 

Want to Redeem this code, atleast before morning.

---

Hi,

I think if you want you can submit a support ticket on the contact form, and someone over at Spotify can activate it manually (couldn't guarantee it though).

EDIT: According to Sam (A Mod) on another thread, the website should now be working again, have you tried again recently? Try also deleting your browsers cache/cookies, then going to http://spotify.com/redeem again.

Anthony 🙂