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Unauthorized user on my account

Unauthorized user on my account

I login through Facebook but I also have a device password set. I changed my Facebook password, logged everyone out, then logged in again but someone keeps accessing it. I think it's through the device password but when I go to change it I get the page in the attached picture. How can I just get rid of my device password?
IMG_6172.PNG
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2 Replies

Hey @Joshsoawesome,

 

Follow this to see if you can get a new device password:

  1. Go to Facebook settings.
  2. Select Security.
  3. Select App Passwords
  4. Click Generate App Password
  5. Enter your current Facebook password and click Submit.
  6. Enter Spotify, and Facebook will automatically generate a password for you.
 
Test it, with your Facebook email address as username, to log into Spotify directly on your devices.
 
Hope it helps. 🙂
osorniosSpotify Star
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Already tried that and the password it gave didn't work. All I wanna do is either change or delete the current device password.

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