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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412736 Views
  • 965 replies
  • 108 likes
  • Account
  • 412736 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179881 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179881 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101100 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101100 Views
  • 68 replies
  • 10 likes

Superuser Contribution Pagamento da conta premium e continuo free

Boa tarde, Realizei o pagamento da conta Premium via boleto há uma semana e até o momento continuo como free. O que faço? Obrigado

  • Newbie
  • Boa tarde,   Realizei o pagamento da conta Premium via boleto há uma semana e até o momento continuo como free.   O que faço?   Obrigado
  • Julian
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Cancelling subscription

My daughter has subscribed to spotify and im being charged through my mobile phone company £9.99 per month, she did this with out my permission and i want to cancel the subscription but she can't remember her password or email address - can you help ...

  • Casual Listener
  • My daughter has subscribed to spotify and im being charged through my mobile phone company £9.99 per month, she did this with out my permission and i want to cancel the subscription but she can't rem...
  • KatesHere
  • Community Legend
  • 348 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 348 Views
  • 5 replies
  • 0 likes

Moved countries (UK to CANADA) - updating payment with canadian details

Hi,I've moved from UK to Canada and want to update premium account with new canadian bank details. I have followed trying to update my location profile account settings and then updating my payment details but it eventually it just that I'm in a coun...

  • Casual Listener
  • Hi, I've moved from UK to Canada and want to update premium account with new canadian bank details.    I have followed trying to update my location profile account settings and then upda...
  • KatesHere
  • Community Legend
  • 640 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 640 Views
  • 8 replies
  • 0 likes

Superuser Contribution problème connexion Premium famille

Nous avons deux portables à la maison. Ma blonde utilise notre vieux portable sur lequel nous avions déjà Spotify. Sur cet ordinateur, je me connectais avec mon compte Facebook.Je me suis acheté un nouveau portable pour le travail. Je veux aussi avoi...

  • Newbie
  • Nous avons deux portables à la maison. Ma blonde utilise notre vieux portable sur lequel nous avions déjà Spotify. Sur cet ordinateur, je me connectais avec mon compte Facebook. Je me suis acheté un...
  • Julian
  • Moderator
  • 2289 Views
  • 1 replies
  • 0 likes
  • 2289 Views
  • 1 replies
  • 0 likes

Talking to a real person

Haw the **bleep** do you talk to someone real iv got bank statements saying I'm getting charged for premium every month but I haven't had premium for months and spotity is telling me they don't see there is a **bleep**ing problem HAW THE **bleep** DO...

  • Casual Listener
  • Haw the **bleep** do you talk to someone real iv got bank statements saying I'm getting charged for premium every month but I haven't had premium for months and spotity is telling me they don't see t...
  • user-removed
  • Not applicable
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Real people

Haw the **bleep** do ya talk to a real person with these cunts rip off fools I'm getting charged each month for premium rates but haven't had premium for months I don't give a **bleep** what anyone thinks of my wording but **bleep** these cunts get a...

  • Casual Listener
  • Haw the **bleep** do ya talk to a real person with these cunts rip off fools I'm getting charged each month for premium rates but haven't had premium for months I don't give a **bleep** what anyone t...
  • Bittencourt
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Refund

Hi,I had a free month Spotify trial which ended yesterday (23/02/17). I cancelled it yesterday along with the direct debit payment. For some reason I noticed that It didn't go cancel so I tried it again today and it seemed to work. But I received an ...

  • Newbie
  • Hi, I had a free month Spotify trial which ended yesterday (23/02/17). I cancelled it yesterday along with the direct debit payment. For some reason I noticed that It didn't go cancel so I tried...
  • OviiiOne
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Deactivated facebook and have a new account

My first account on Spotify was created using my FB account and now I deactivated it. Fortunately I am now logged into Spotify web therefore I can use my previous account. I created another account and sent an email to Customer Service on 11.02.2016,...

  • Regular
  • My first account on Spotify was created using my FB account and now I deactivated it. Fortunately I am now logged into Spotify web therefore I can use my previous account.   I created another ...
  • vgezer
  • Regular
  • 595 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
  • 595 Views
  • 6 replies
  • 0 likes

CHARGED 45 DOLLARS AFTER MY TRIAL ENDED

HELLO, I AM SUPER PISSED MY 3 MONTH TRIAL RECENTLY ENDED AND NOW I HAVE 3 CHARGES ON MY ACCOUNT CHARGING 45.00. WHAT KIND OF CROOKS ARE YOU!??? I CANCELLED SERVICE AS OF TODAY AND I DEMAND A FULL REFUND TO MY ACCOUNT. IF YOU FAIL TO DO SO I WILL DISP...

  • Newbie
  • HELLO,   I AM SUPER PISSED MY 3 MONTH TRIAL RECENTLY ENDED AND NOW I HAVE 3 CHARGES ON MY ACCOUNT CHARGING 45.00. WHAT KIND OF CROOKS ARE YOU!??? I CANCELLED SERVICE AS OF TODAY AND I DEMAND A...
  • Jacob
  • Community Legend
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Solved!! Unknown device connects automatically (Premium for Family acc.)

Hi,I have a Premium Family account. Since today one of my account is getting crazy. I see that there is always a device is connected (from webbrowser) and when i'm playing music, suddenly it switches to that "webbrowser" device, and it mutes on my de...

  • Casual Listener
  • Hi, I have a Premium Family account. Since today one of my account is getting crazy. I see that there is always a device is connected (from webbrowser) and when i'm playing music, suddenly it s...
  • mychroleslie
  • Casual Listener
  • 3605 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 3605 Views
  • 2 replies
  • 0 likes

Payed and verified for student prime but didn't get premium

Hi, today I subscribed to student prime and was charged. Then i had to do a manual verification and I received that and i was fine but it wanted me to do the process over again and pay again. And I have no premium

  • Newbie
  • Hi, today I subscribed to student prime and was charged. Then i had to do a manual verification and I received that and i was fine but it wanted me to do the process over again and pay again. And I h...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Kredi kartı bilgilerini güncelleme

Merhaba, Kredi kartı bilgilerimi güncellemek istiyorum ancak site resimdeki şekilde yükleme işaretinde kalıyor, internet explorer , chrome ve farklı bilgisayarlarda denedim, sonuç aynı Teşekkürler Burak

  • Newbie
  • Merhaba,    Kredi kartı bilgilerimi güncellemek istiyorum ancak site resimdeki şekilde yükleme işaretinde kalıyor, internet explorer , chrome ve farklı bilgisayarlarda denedim, sonuç aynı...
  • mirliva63
  • Newbie
  • 1151 Views
  • 2 replies
  • 2 likes
  • Account
    Premium
  • 1151 Views
  • 2 replies
  • 2 likes

Free trial never worked, still getting charged, can't get it canceled

I contacted you three months ago about my daughter, Marissa's account. We tried to cancel her three-month 99 cent premium subscription from the summer, but I wasn't able to follow the unsubscribe instructions because it said she was on the free accou...

  • Casual Listener
  • I contacted you three months ago about my daughter, Marissa's account. We tried to cancel her three-month 99 cent premium subscription from the summer, but I wasn't able to follow the unsubscribe ins...
  • TobiasYoung
  • Composer
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

Spotify charging me two fees? $9.99 Spotify Stockholm and $15.67 Premium

I have been getting charged two fees every month since I have signed up for Spotify 6 months ago. I get charged on my apple itunes account $15.67 and then I have a separate charge that doesnt show up on my itunes purchases, only on my credit card sta...

  • Newbie
  • I have been getting charged two fees every month since I have signed up for Spotify 6 months ago. I get charged on my apple itunes account $15.67 and then I have a separate charge that doesnt show up...
  • TobiasYoung
  • Composer
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

My login username is a series of numbers. Can I change it?

I joined spotify a really long time ago, and my username that I have to use to login is a series of numbers. Is there way to change my login id to something that is easier to remember? Yes, it's connected to my Facebook account. Thanks in advance!

  • Newbie
  • I joined spotify a really long time ago, and my username that I have to use to login is a series of numbers. Is there way to change my login id to something that is easier to remember? Yes, it's conn...
  • TobiasYoung
  • Composer
  • 247 Views
  • 1 replies
  • 0 likes
  • Login
  • 247 Views
  • 1 replies
  • 0 likes

Log in or token issue

I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?

  • Casual Listener
  • I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?
  • TobiasYoung
  • Composer
  • 234 Views
  • 5 replies
  • 0 likes
  • Login
  • 234 Views
  • 5 replies
  • 0 likes

Premium to family

If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only

  • Newbie
  • If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only
  • Spotifycountry
  • Gig Goer
  • 192 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 3 replies
  • 0 likes

Spotify changed my email can't access my account

Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account

  • Newbie
  • Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account
  • Spotifycountry
  • Gig Goer
  • 182 Views
  • 1 replies
  • 1 likes
  • 182 Views
  • 1 replies
  • 1 likes

Solved!! Already have premium

Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?

  • Casual Listener
  • Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?
  • Laeddis87
  • Casual Listener
  • 370 Views
  • 4 replies
  • 0 likes
  • 370 Views
  • 4 replies
  • 0 likes