Premium Account Issues

I've had Spotify Premium for almost a year - and for the first time in a long time after my phone reset I had to resign into Spotify.Well, all of my songs and playlists are gone and it says that I have Spotify Free which is bull**bleep**. I was just ...

• user-removed
• Visitor
• I've had Spotify Premium for almost a year - and for the first time in a long time after my phone reset I had to resign into Spotify. Well, all of my songs and playlists are gone and it says that I ...
• 2017-03-08 5:43:10 PM
• 2017-03-08 9:15:52 PM
• Maxim
• Spotify Star
• 387 Views
• 3 replies
• 0 likes

Signed up for a free trial and got billed right away

I signed up for a free trial 8 days ago and got a charge on my card for 14.99 already. I want to cancel and get a full refund.

• roguecomic
• Newbie
• I signed up for a free trial 8 days ago and got a charge on my card for 14.99 already.  I want to cancel and get a full refund. 
• 2017-03-08 3:05:03 PM
• 2017-03-08 9:14:18 PM
• KatesHere
• Community Legend
• 161 Views
• 1 replies
• 0 likes

I cannot change my account to US

I've been trying to change my account to US, since I've recently moved to here. I am still in my trial month, but my husband has already purchased the family plan. The thing is: When I try to enroll in the family plan my husband has purchased, it say...

• mialmeida
• Newbie
• I've been trying to change my account to US, since I've recently moved to here. I am still in my trial month, but my husband has already purchased the family plan.  The thing is: When I try to e...
• 2017-03-08 8:12:26 PM
• 2017-03-08 9:05:59 PM
• Bittencourt
• Spotify Star
• 180 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Desconexion de session y contraseña no aceptada

Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contraseña no me la acepta y tengo que restablacer la contrase...

• endorfines
• Casual Listener
• Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contra...
• 2017-03-05 1:28:42 PM
• 2017-03-08 8:41:05 PM
• Alejandro_C
• Spotify Legend
• 186 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Superuser Contribution Can I somehow re-enable my spotify account, or at least recover the playlists from my disabled accou

Hi, recently there has been an unauthorized transaction made, after I thought I have canceled my premium spotify subscription. I called my bank, and got it sorted out, but for some reason, my spotify account has been disabled! I need some way to rest...

• _Dani
• Casual Listener
• Hi, recently there has been an unauthorized transaction made, after I thought I have canceled my premium spotify subscription. I called my bank, and got it sorted out, but for some reason, my spotify...
• 2017-03-04 7:51:08 PM
• 2017-03-08 8:39:29 PM
• Alejandro_C
• Spotify Legend
• 346 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Como recuepro mis Playlists? :C

Pedi la liberacion de mi correo, ya paso y decia que contactara para recuperar mis playlists y contactos y todo eso, y no me contestan AYUDAAAA !

• TeresaCG
• Newbie
• Pedi la liberacion de mi correo, ya paso y decia que contactara para recuperar mis playlists y contactos y todo eso, y no me contestan  AYUDAAAA !
• 2017-03-05 7:14:49 AM
• 2017-03-08 8:30:19 PM
• Alejandro_C
• Spotify Legend
• 273 Views
• 1 replies
• 0 likes

Superuser Contribution Reactivate premium

He revocado mi cuenta premium ARnet en spotify ... ¿cómo puedo activarlo de nuevo?

• XeneizeGeeK
• Newbie
• He revocado mi cuenta premium ARnet en spotify ... ¿cómo puedo activarlo de nuevo?
• 2017-03-04 8:51:40 PM
• 2017-03-08 8:27:17 PM
• Alejandro_C
• Spotify Legend
• 215 Views
• 1 replies
• 0 likes
• Free
  Premium
  Security
  Subscription

Superuser Contribution Gammalt konto spökar när jag skapar ett nytt

HejJag har tidigare haft ett Spotify-konto kopplat till Facebook. Avslutade Facebook och Spotify för ett bra tag sen. Har haft Deezer ett tag nu men funderar på att byta tillbaka till Spotify och skapade därför ett nytt konto med helt andra inloggnin...

• KarinSvensson
• Newbie
• Hej Jag har tidigare haft ett Spotify-konto kopplat till Facebook. Avslutade Facebook och Spotify för ett bra tag sen. Har haft Deezer ett tag nu men funderar på att byta tillbaka till Spotify och s...
• 2017-03-04 9:19:31 PM
• 2017-03-08 8:25:32 PM
• Alejandro_C
• Spotify Legend
• 652 Views
• 1 replies
• 0 likes

Superuser Contribution Pase del paquete simple al paquete familiar de mi pareja

Hola. Hoy me puse para ser premium x un mes gratis usando una tarjeta, ahora mi pareja contrato el paquete familiar con otra tarjeta y me invito a formar parte de las 6 personas que pueden usar en el plan familiar. Ya acepte la invitacion.Mi pregunta...

• Cronia
• Newbie
• Hola. Hoy me puse para ser premium x un mes gratis usando una tarjeta, ahora mi pareja contrato el paquete familiar con otra tarjeta y me invito a formar parte de las 6 personas que pueden usar en el...
• 2017-03-05 4:00:44 AM
• 2017-03-08 8:19:00 PM
• Alejandro_C
• Spotify Legend
• 238 Views
• 1 replies
• 0 likes

Superuser Contribution Charged for student account and my account still shows free account. Literally receieved the charge

I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment so my subscription could continue freely. So I signe...

• Elephantsoundz
• Newbie
• I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment s...
• 2017-03-04 3:06:57 AM
• 2017-03-08 8:11:02 PM
• Alejandro_C
• Spotify Legend
• 174 Views
• 1 replies
• 0 likes

Superuser Contribution Premium account 2nd person in the house lost there playlist and can not log on

• 5366
• Newbie
• 2017-03-01 8:59:09 PM
• 2017-03-08 7:59:46 PM
• Alejandro_C
• Spotify Legend
• 184 Views
• 1 replies
• 0 likes

Wrong name & Picture

Hi Spotify, I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue. My wife logged into my account on her phone and her facebook seemed to link to my account. Now, her name (Lex Ma...

• laithmarmash
• Casual Listener
• Hi Spotify,    I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue.    My wife logged into my account ...
• 2016-05-30 2:11:08 AM
• 2017-03-08 7:59:44 PM
• KatesHere
• Community Legend
• 341 Views
• 3 replies
• 0 likes
• Account
  Subscription

Superuser Contribution falsche email adresse

Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern.Auf Facebook steht aber meine richtige Email-Adresse. Spotify übernimmt sie nicht.Was kann ich tun, dass meine richtige E...

• validino
• Newbie
• Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern. Auf Facebook steht aber meine richtige Email-Adresse. Spotify überni...
• 2017-02-27 8:43:42 PM
• 2017-03-08 7:57:05 PM
• Alejandro_C
• Spotify Legend
• 1515 Views
• 1 replies
• 0 likes

Superuser Contribution Informazioni per utilizzo aziendale

Buongiorno,vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare i diritti di autore presso la SIAE. Grazie mille Lar...

• LaCarla1984
• Newbie
• Buongiorno, vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare...
• 2017-02-24 12:19:28 PM
• 2017-03-08 7:54:43 PM
• Alejandro_C
• Spotify Legend
• 809 Views
• 1 replies
• 0 likes
• Account
  Unlimited

Having problems with student account

Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's the link for the discount, it refers me again to pay...

• Steph3496
• Casual Listener
• Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's t...
• 2017-03-07 6:29:30 PM
• 2017-03-08 7:50:47 PM
• KatesHere
• Community Legend
• 352 Views
• 3 replies
• 0 likes
• Account

Superuser Contribution Premium doesn't work

Hello !I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again !Thanks

• rochemathilde
• Newbie
• Hello ! I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again ! Thanks
• 2017-03-08 3:44:23 PM
• 2017-03-08 7:45:49 PM
• MaryS
• Roadie
• 159 Views
• 1 replies
• 0 likes

Superuser Contribution Account Disabled - after incorrectly unauthorizing Spotify payment on my credit card

Hi all, I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disabled. Since then, I spoke to my credit card provider and reinstated t...

• mcrevilo
• Casual Listener
• Hi all,    I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disable...
• 2017-03-08 6:01:37 PM
• 2017-03-08 7:30:04 PM
• MaryS
• Roadie
• 710 Views
• 3 replies
• 0 likes