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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 404326 Views
  • 958 replies
  • 107 likes
  • Account
  • 404326 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1174350 Views
  • 119 replies
  • 112 likes
  • Account
  • 1174350 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99795 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99795 Views
  • 68 replies
  • 10 likes

family members can not join in premium

hello, please help me i just bought family spotify and cant invite my family members ! i sent them links but nothing happnd ! they cant join premium

  • Casual Listener
  • hello,  please help me i just bought family spotify and cant invite my family members ! i sent them links but nothing happnd ! they cant join premium
  • OviiiOne
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Account Gehackt

Geachte Heer/Mevrouw Mijn oude spotify account is gehackt en heb inmiddels een nieuwe spotify aangemaakt maar de oude account wil ik hebben verwijderd alleen dit lukt mij niet en heb hierin ondersteuning nodig omdat het email adres erin staat die geh...

  • Visitor
  • Geachte Heer/Mevrouw   Mijn oude spotify account is gehackt en heb inmiddels een nieuwe spotify aangemaakt maar de oude account wil ik hebben verwijderd alleen dit lukt mij niet en heb hierin ...
  • Hubo
  • Community Legend
  • 4650 Views
  • 5 replies
  • 0 likes
  • Account
  • 4650 Views
  • 5 replies
  • 0 likes

Solved!! just been charegd

just been charged the monthly fee. There is nowhere on my account where it said i am premium. Initaly i did input my details to do the free 30 day trail but then it disappeared and said i was a regular free user. Wake up today to say i have been char...

  • Newbie
  • just been charged the monthly fee. There is nowhere on my account where it said i am premium. Initaly i did input my details to do the free 30 day trail but then it disappeared and said i was a regul...
  • ItsJamesJ
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Lost Spotify premium

Hi five minutes ago I updated Spotify on my iPhone 4s. It updated fine, however this time it didn't retain my cached information about the app. All that had been deleted and for some reason once I have logged back into my account i no longer had prem...

  • Newbie
  • Hi five minutes ago I updated Spotify on my iPhone 4s. It updated fine, however this time it didn't retain my cached information about the app. All that had been deleted and for some reason once I ha...
  • Hubo
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

subscription

i was on premium for the 3 month for one dollar trial and i canceled just before the three months was up. However the premium subscription was not cancelled. How do i cancel the premium account and if it charged $12 already am i able to get a refund?

  • Newbie
  • i was on premium for the 3 month for one dollar trial and i canceled just before the three months was up. However the premium subscription was not cancelled. How do i cancel the premium account and i...
  • Hubo
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Orange Polska

I have a Spotify premium in Orange for 24 months.2016-12-09 I received a message from Orange, the service is active.To this day, my Spotify account is not changed for the premium.When service will be activated on my account?

  • Casual Listener
  • I have a Spotify premium in Orange for 24 months. 2016-12-09 I received a message from Orange, the service is active. To this day, my Spotify account is not changed for the premium. When service w...
  • aniar2d2
  • Newbie
  • 3429 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
  • 3429 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Family- Transfer playlists and delete (or hide) from my account??

Recently switched from Premium to Family premium. My playlists are getting cluttered and I'd like to delete a bunch that my wife and/or kids want to have access to on their new family accounts. Is there I way that I can transfer these to them and the...

  • Casual Listener
  • Recently switched from Premium to Family premium.  My playlists are getting cluttered and I'd like to delete a bunch that my wife and/or kids want to have access to on their new family accounts....
  • user-removed
  • Not applicable
  • 8056 Views
  • 6 replies
  • 0 likes
  • Premium
  • 8056 Views
  • 6 replies
  • 0 likes

Superuser Contribution Charged Twice and no Premium account

Yesterday I started with a Premium account and I've charged for 9,99. Today I bought Premium Family. My address was wrong and the only way to change it was to cancel the subscription. So I did cancel the subscription, and started a new "upgrade to pr...

  • Casual Listener
  • Yesterday I started with a Premium account and I've charged for 9,99. Today I bought Premium Family. My address was wrong and the only way to change it was to cancel the subscription. So I did cancel...
  • r00n
  • Casual Listener
  • 176 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 176 Views
  • 2 replies
  • 0 likes

Password Reset/Cancel Subscriptions

I'm not about to reset my password. I have done the password reset and click on the link provided and when I try to put in my new password and continue; it tells me that "the form has expired" So I need to get my password adjusted so I can login and ...

  • Newbie
  • I'm not about to reset my password. I have done the password reset and click on the link provided and when I try to put in my new password and continue; it tells me that "the form has expired" So I n...
  • TobiasYoung
  • Composer
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

iPhone and Sonos same time Premium Acct

I have a Spotify premium account and it works on my iPhone and on my Sonos. I get up early in the morning to go bike riding listening to Spotify and when the Sonos alarm goes off playing Spotify music then my iPhone will no longer play Spotify music ...

  • Newbie
  • I have a Spotify premium account and it works on my iPhone and on my Sonos. I get up early in the morning to go bike riding listening to Spotify and when the Sonos alarm goes off playing Spotify musi...
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Accidentally claimed gift card on wrong account

Hi, my partner purchased me a spotify membership on his phone over christmas but i forgot to log in to my facebook when I claimed the gift code and accidentally claimed it on his account - I emailed Spotify in January and have received no response bu...

  • Newbie
  • Hi, my partner purchased me a spotify membership on his phone over christmas but i forgot to log in to my facebook when I claimed the gift code and accidentally claimed it on his account - I ema...
  • kbrooksc
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Over charging me

On January 20th I made my usual $9.99 payment. Then approximately February 5th I upgraded to the family plan and was charged another $14.99, even though I was paid up until February 20th. I could understand being charged the $4.99 difference. AND THE...

  • Newbie
  • On January 20th I made my usual $9.99 payment. Then approximately February 5th I upgraded to the family plan and was charged another $14.99, even though I was paid up until February 20th. I could und...
  • kbrooksc
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Logged into my acc but the music is someone elses'

Currently at work and logged into my boss' spotify acc as we play this through the centre..forgetting I was logged into his account I went on to click 'find friends' whcih then asked me again to 'log in through facebook'..so I did, now it is his acco...

  • Casual Listener
  • Currently at work and logged into my boss' spotify acc as we play this through the centre..forgetting I was logged into his account I went on to click 'find friends' whcih then asked me again to 'log...
  • kbrooksc
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

credit card problem

Jason, my new credit card is not going thru. I am trying to go again to family program, but I dont know why my credit card is not going thru, and bank mentions there's no problem on my side, and that they even do not see an attempt to collect the mon...

  • Casual Listener
  • Jason, my new credit card is not going thru. I am trying to go again to family program, but I dont know why my credit card is not going thru, and bank mentions there's no problem on my side, and th...
  • abeborgman
  • Casual Listener
  • 289 Views
  • 5 replies
  • 0 likes
  • Account
  • 289 Views
  • 5 replies
  • 0 likes

CANCELAMENTO DE CONTA

Boa noite, Tinha uma conta Spotify Premium individual, agora passei para conta Spotify Premium familiar junto com meu irmão. Gostaria de saber se minha conta antiga é cancelada automáticamente, porque não consigo acessar a conta antiga. Obrigada

  • Newbie
  • Boa noite,   Tinha uma conta Spotify Premium individual, agora passei para conta Spotify Premium familiar junto com meu irmão. Gostaria de saber se minha conta antiga é cancelada automáticamen...
  • Bittencourt
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Spotify won't let me cancel my subscription

I have been trying to cancel my subscription for a few days now and every time I attempt to do so, the website asks for password confirmation. I enter the correct password... numerous times and it says it is incorrect. I go to the "forgot password?" ...

  • Newbie
  • I have been trying to cancel my subscription for a few days now and every time I attempt to do so, the website asks for password confirmation. I enter the correct password... numerous times and it...
  • zaynubibrahim
  • Newbie
  • 2937 Views
  • 35 replies
  • 3 likes
  • 2937 Views
  • 35 replies
  • 3 likes

Free month trial, but I was charged $4.99?

Yesterday morning, I decided to try out the free month trial and put the payment on my Paypal account. But when I checked my bank account, I was charged $4.99 from Spotify, and a one cent charge twice. Not sure if the penny charges were for tax?

  • Newbie
  • Yesterday morning, I decided to try out the free month trial and put the payment on my Paypal account. But when I checked my bank account, I was charged $4.99 from Spotify, and a one cent charge twic...
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Compte débité deux fois - premium - family

Bonjour à tous, J'ai perdu ma CB le mois dernier. Du coup, mon abonnement family a été suspendu...Quand j'ai voulu me réabonner, j'ai du payer :- spotify premium (9,99€)- puis migrer ensuite vers family (14,99€)Soit deux prelevements... Comment faire...

  • Casual Listener
  • Bonjour à tous,    J'ai perdu ma CB le mois dernier. Du coup, mon abonnement family a été suspendu... Quand j'ai voulu me réabonner, j'ai du payer : - spotify premium (9,99€) - puis mi...
  • osornios
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Problemes de compte

Bonjour, j'ai migré de Iphone 6 vers Iphone 7. Quand je me connecte à Spotify, il me propose le compte de mon fils Theo Roland (via FB) et pas le mien. J'ai deux numeros de compte : P01B46DE9A & P01831D52D. Je ne sais pas quel est le mien ni quel est...

  • Newbie
  • Bonjour, j'ai migré de Iphone 6 vers Iphone 7. Quand je me connecte à Spotify, il me propose le compte de mon fils Theo Roland (via FB) et pas le mien. J'ai deux numeros de compte : P01B46DE9A & ...
  • osornios
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

Charged twice per month in my Credit Card

Need help!I've been charged twice since November 2016.Spotify charges me every 14th of the month using my account. But i noticed that there are other charges in other dates. (Currency in Philippine Peso) 1. 10/24/16 Spotify P00F2535C7 Stockholm SWE 1...

  • Newbie
  • Need help! I've been charged twice since November 2016. Spotify charges me every 14th of the month using my account. But i noticed that there are other charges in other dates. (Currency in Philippi...
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes