Charged twice per month in my Credit Card

[Lauraleatherlac]

Need help!

I've been charged twice since November 2016.

Spotify charges me every 14th of the month using my account. But i noticed that there are other charges in other dates. (Currency in Philippine Peso)

1. 10/24/16  Spotify P00F2535C7 Stockholm SWE 194.00

2. 11/22/16  Spotify P011FBBECE Stockholm SWE 129.00

3. 12/22/16  Spotify P0155E0827 Stockholm SWE 129.00

4. 01/22/17  Spotify P018A1CB78 Stockholm SWE 129.00

I don't know why I am charged with this and I noticed that the first one, I am charged with a family account then the rest with the usual premium account.

Please help me figure this out because if this continues, total amount would be too much!

Thanks!

-Laura

[osornios]

Hey @Lauraleatherlac,

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

If you're getting charged twice or more, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.