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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414110 Views
  • 965 replies
  • 108 likes
  • Account
  • 414110 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180927 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180927 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101370 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101370 Views
  • 68 replies
  • 10 likes

Paid for premium, but still on free account

So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help

  • Casual Listener
  • So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help
  • Maxim
  • Spotify Star
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes

Solved!! My Songs is empty

My Songs is empty in my account.i was on vaccation and used spotify only once outside my country Austria, in the phillipines.i changed the country in my settings to the phillipines because spotify wanted it to.i can't remember if "my songs" list was ...

  • Visitor
  • My Songs is empty in my account. i was on vaccation and used spotify only once outside my country Austria, in the phillipines. i changed the country in my settings to the phillipines because spotif...
  • Bittencourt
  • Spotify Star
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Subscription

So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.

  • Casual Listener
  • So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.
  • lcolling
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Charged and not received

I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and I later got charged the 5$

  • Newbie
  • I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and ...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

subcription

buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying

  • Casual Listener
  • buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
  • rockz80s
  • Casual Listener
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Over payment

I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but the £9.99 continued going out also. Is there a con...

  • Newbie
  • I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but...
  • TobiasYoung
  • Composer
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Someone else logged into my account?!

Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account.My profile photo has changed, someone else is making playlists and playing music on devices that are not mine. My Spotify is (obviously) connected...

  • Casual Listener
  • Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account. My profile photo has changed, someone else is making playlists and playing music on devices...
  • samclark
  • Casual Listener
  • 938 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Security
  • 938 Views
  • 5 replies
  • 1 likes

Subscription changed from 4.99 to 9.99 after credit card update

I have a subscription for 4.99 per month.My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. I just want to continue with my old subscription, that I have had for ...

  • Newbie
  • I have a subscription for 4.99 per month. My credit card was expired, so I need to change my credit card data.   When I go to my acccount, I can only choose a 9.99 euro subscription.   ...
  • TobiasYoung
  • Composer
  • 300 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Family Account - others can't log in

I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for the family account - confirmed.Any advice? Thank yo...

  • Newbie
  • I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for ...
  • TobiasYoung
  • Composer
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Account downgraded to Free account?

Hi,my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again!BRS.

  • Newbie
  • Hi, my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again! BR S.  
  • TobiasYoung
  • Composer
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Still charged after cancellation

Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.

  • Newbie
  • Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
  • TobiasYoung
  • Composer
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Canceled my premium account but I'm still a premium member

Hi,I canceled my premium account a day before (22/02/17) the deadline (23/02/17) but today I found out that the contract was renewed.I'm pretty sure I've done everything right, they even asked me why I wanted to quit. Everything was done. I don't wan...

  • Casual Listener
  • Hi, I canceled my premium account a day before (22/02/17) the deadline (23/02/17) but today I found out that the contract was renewed. I'm pretty sure I've done everything right, they even asked me...
  • TobiasYoung
  • Composer
  • 447 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 447 Views
  • 7 replies
  • 0 likes

Switching accounts

So I need to switch accounts but don't want to lose my music. I see the other answers about waiting for the existing account to go back to free and then switching but the account I'm moving from is not getting cancelled. How do I go to a new one in t...

  • Newbie
  • So I need to switch accounts but don't want to lose my music. I see the other answers about waiting for the existing account to go back to free and then switching but the account I'm moving from is n...
  • TobiasYoung
  • Composer
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Being charged twice per month! Cannot reach customer service.

I recently realized that I've been charged twice a month for my service since August 2016. There were several months prior to that where I was being billed correctly. I've attempted to contact Spotify on multiple occasions, but cannot reach anyone. I...

  • Newbie
  • I recently realized that I've been charged twice a month for my service since August 2016. There were several months prior to that where I was being billed correctly. I've attempted to contact S...
  • TobiasYoung
  • Composer
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Purchasing a gift card from Canada for an American recepient

I would like to give my daughter a gift subscription, but I live in Canada and she lives in the US. How do I do this?

  • Newbie
  • I would like to give my daughter a gift subscription, but I live in Canada and she lives in the US. How do I do this?
  • kirashi
  • Community Legend
  • 1052 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1052 Views
  • 1 replies
  • 0 likes

Upset

I unsubscribed from Spotify because I was to broke to pay for it. They just charged me $9.99 and when I went online to check my account it still says I am premium. So I unsubscribed AGAIN and my account still says I'm premium. I want my $10 back. I n...

  • Newbie
  • I unsubscribed from Spotify because I was to broke to pay for it. They just charged me $9.99 and when I went online to check my account it still says I am premium. So I unsubscribed AGAIN and my acco...
  • wingshq
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Being charged 9.99

Being charged 9.99 when i canceled i want all my money back

  • Newbie
  • Being charged 9.99 when i canceled i want all my money back
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 146 Views
  • 1 replies
  • 0 likes

[iOS][Subscription] You guys don't want people to upgrade to Premium

I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... nothing. I even clicked the Download option and a nic...

  • Newbie
  • I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... no...
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • iOS
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Switched automatically to Family Premium???

I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next billing period -- but in the meantime I have to pa...

  • Casual Listener
  • I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next...
  • wingshq
  • Community Legend
  • 1621 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1621 Views
  • 3 replies
  • 0 likes