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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422526 Views
  • 965 replies
  • 108 likes
  • Account
  • 422526 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187152 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187152 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103766 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103766 Views
  • 70 replies
  • 10 likes

Compartir

Quiero compartir un plan familiar desde un iPhone . Pero no me aparece la opción de compartir por Whatsapp ni por mail ..

  • Newbie
  • Quiero compartir un plan familiar desde un iPhone . Pero no me aparece la opción de compartir por Whatsapp ni por mail ..
  • osornios
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

I cant log in my facebook account anymore

I accidentaly disconnected my facebook account to spotify and suddenly it logged out and I cant log in anymore

  • Newbie
  • I accidentaly disconnected my facebook account to spotify and suddenly it logged out and I cant log in anymore
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Dirección para Spotify Familiar

Hace algunos dias dos de las cuentas activas de mi Spotify Familiar fueron desactivadas intempestivamente. Ahora cuando quise volver a añadirlos, les sale que la dirección no es la misma y yo no puedo revisar mi dirección en mi Cuenta. Necesito ayuda...

  • Newbie
  • Hace algunos dias dos de las cuentas activas de mi Spotify Familiar fueron desactivadas intempestivamente.  Ahora cuando quise volver a añadirlos, les sale que la dirección no es la misma y yo n...
  • osornios
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Han cambiado la direccion de correo

Buenas,Han cambiado mi dirección de correo sin mi permiso. Una cuenta en la que tengo el servicio premium y por tanto pago cada mez. Hay una persona que ha decidido cambiar esta cuenta de correo y está usando un servicio que yo estoy pagando.Querría ...

  • Visitor
  • Buenas, Han cambiado mi dirección de correo sin mi permiso. Una cuenta en la que tengo el servicio premium y por tanto pago cada mez. Hay una persona que ha decidido cambiar esta cuenta de correo y ...
  • osornios
  • Spotify Star
  • 3306 Views
  • 1 replies
  • 1 likes
  • 3306 Views
  • 1 replies
  • 1 likes

Solved!! Error Plan Familiar

Hola, soy la administradora de una cuenta familiar y tenia dos miembros y a uno de ellos lo saco como a la semana y media de usarlo, quisiera saber por que paso eso y tambien por que no puedo agregarla nuevamente.AYUDA!!!!!!!

  • Newbie
  • Hola, soy la administradora de una cuenta familiar y tenia dos miembros y a uno de ellos lo saco como a la semana y media de usarlo, quisiera saber por que paso eso y tambien por que no puedo agregar...
  • osornios
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Account won't work

Hi all, I've got quite a problem; I have a feeling my account is hacked.I have 2 accounts: 1 for free, which i don't use, and 1 premium account where i'm the manager of my family account.All of a sudden, my premium one was logged out on both my phone...

  • Newbie
  • Hi all,   I've got quite a problem; I have a feeling my account is hacked. I have 2 accounts: 1 for free, which i don't use, and 1 premium account where i'm the manager of my family account. ...
  • osornios
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Can't join Family premium

Hey, we have a problem, we all live in one adress, and we were using it clearly for one month, but when second started one of the members were removed and can't do anything to join again. HELP

  • Newbie
  • Hey, we have a problem, we all live in one adress, and we were using it clearly for one month, but when second started one of the members were removed and can't do anything to join again. HELP
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Sonia

Hola, él pasado 24 de febrero me descargue spotify y me puse la versión de prueba de 30 días , cuando hoy he ido a mirar mi cuenta, me he dado cuenta wue me han cobrado este mes.. Y se supone que no me lo cabraban hasta él 24 fe marzo, era solo para ...

  • Newbie
  • Hola, él pasado 24 de febrero me descargue spotify y me puse la versión de prueba de 30 días , cuando hoy he ido a mirar mi cuenta, me he dado cuenta wue me han cobrado este mes.. Y se supone que no ...
  • osornios
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

pague y no tengo servicio premium

hola, me descontaron de mi cuenta hace 4 dias y no tengo servicio premium que debo hacer, escribi a itunes y me dicen que directo con los desarrolladores.

  • Newbie
  • hola,   me descontaron de mi cuenta hace 4 dias y no tengo servicio premium que debo hacer, escribi a itunes y me dicen que directo con los desarrolladores.
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Vodafone and Spotify Separation

I have a Spotify premium account through Vodafone in Australia. However I am now in the US and would like to separate my Spotify premium account from Vodafone. If I cancel my Spotify premium account with Vodafone and then re-subscribe through Spotify...

  • Visitor
  • I have a Spotify premium account through Vodafone in Australia. However I am now in the US and would like to separate my Spotify premium account from Vodafone. If I cancel my Spotify premium account ...
  • osornios
  • Spotify Star
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 605 Views
  • 1 replies
  • 0 likes

Can I change the date that my account is charged?

I am currently charged on the 27th of each month and would like to be charged on the date that I get paid (15th or 1st). How can I do this?

  • Newbie
  • I am currently charged on the 27th of each month and would like to be charged on the date that I get paid (15th or 1st). How can I do this?
  • DrFriday13th
  • Regular
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Charged a overdraft fee

I was just charged a overdraft fee because of spotify I didn't have enough funds on my card and I wanted to wait until Friday to pay it now I have to cancle my spotify because my overdraft fee is 30 something dollars plus 9.99 and that's a lose nobod...

  • Newbie
  • I was just charged a overdraft fee because of spotify I didn't have enough funds on my card and I wanted to wait until Friday to pay it now I have to cancle my spotify because my overdraft fee is 30 ...
  • DrFriday13th
  • Regular
  • 722 Views
  • 2 replies
  • 3 likes
  • Subscription
  • 722 Views
  • 2 replies
  • 3 likes

Spotify fraudulatly billing me

Spotify is billing me over a year since I used the free trial briefly. How do I get in touch with this company to stop these fraudulat bills?

  • Casual Listener
  • Spotify is billing me over a year since I used the free trial briefly. How do I get in touch with this company to stop these fraudulat bills?
  • Robert_W
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Security
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

pague premium y me ofrecieron tres meses gratis... no recibí absolutamente nada

Hola, pague premium porque me parecia atractiva la promoción de tres meses por $1000 en mi pais y no recibi ninguna promoción. Cuando acudo a ver con quien puedo contactar en Colombia y nada, no existe ninguna linea de atención al cliente o un contac...

  • Newbie
  • ...iento que es un abuso, un atropello y publicidad engañosa. 
  • osornios
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Going to sue Spotify (well my bank is)

Seriously for almost 2 years now you wack jobs have been charging me for premium. I have never had premium. This is getting out of hand. I'm getting sick of getting charged for a service I don't have at all. You guys owe me a ton of back money at thi...

  • Newbie
  • Seriously for almost 2 years now you wack jobs have been charging me for premium. I have never had premium. This is getting out of hand. I'm getting sick of getting charged for a service I don't have...
  • Dorment1
  • Newbie
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

Fido promotion linked to wrong spotify account. Can it be fixed?

Hi there - I just subscribed to Spotify Premium through Fido's service and got a 6-month free subscription. I however just found out I tied the wrong spotify account to Fido. I talked to them and they said they couldn't change the spotify ID that is ...

  • Newbie
  • Hi there - I just subscribed to Spotify Premium through Fido's service and got a 6-month free subscription. I however just found out I tied the wrong spotify account to Fido. I talked to them and the...
  • kbhaw
  • Newbie
  • 210 Views
  • 3 replies
  • 0 likes
  • 210 Views
  • 3 replies
  • 0 likes

Solved!! How can I get the premium for students?

Hello, I bought the 3 months Spotify premium at the beginning of January for 0,99 €. Now I like premium well and I would like to refer it further. In my account, I will soon be announced a debiting of regular 9.99 €. I am, however, a student. How do ...

  • Casual Listener
  •   Hello, I bought the 3 months Spotify premium at the beginning of January for 0,99 €. Now I like premium well and I would like to refer it further. In my account, I will soon be anno...
  • t3r3nc3_hill
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
  • 245 Views
  • 2 replies
  • 0 likes

Implement a way to transfer from a Spotify account created using Facebook to a Spotify only account

my FB account is hacked and my Spotify account is connected to it. I want to transfer my premium FB account to new account, but i cant cancel it because i bought it with my Vodafone. I hope you can help it.

  • Newbie
  • my FB account is hacked and my Spotify account is connected to it. I want to transfer my premium FB account to new account, but i cant cancel it because i bought it with my Vodafone. I hope you can h...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Family Plan

Can only one person listen at a time on the family plan? 

  • Newbie
  • Can only one person listen at a time on the family plan?  
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes