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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8746 Views
  • 1 replies
  • 9 likes
  • Security
  • 8746 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478466 Views
  • 979 replies
  • 111 likes
  • Account
  • 478466 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120106 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120106 Views
  • 72 replies
  • 12 likes

Solved!! Other member's playlists when I downgrade from Family to premium

I'm wanting to downgrade from Family to premium. To do this I understand I have to go into my account > subscriptions and select "Switch to Premium". What happens to the other family members, will they be automatically put onto a free subscription? A...

  • Regular
  • I'm wanting to downgrade from Family to premium. To do this I understand I have to go into my account > subscriptions and select "Switch to Premium".   What happens to the other family memb...
  • Jacob
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes

Spotify Family - Subaccount getting kicked out

My family member getting kicked out after a week.He already entering the same address with me. Now he can't rejoining my spotify for family even after I reinvite him again. Please spotify fix this!

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  • Casual Listener
  • My family member getting kicked out after a week. He already entering the same address with me. Now he can't rejoining my spotify for family even after I reinvite him again. Please spotify fix t...
  • Jacob
  • Community Legend
  • 509 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 509 Views
  • 1 replies
  • 1 likes

Premium account already set up

I have a premium account. I can see its up to date with payment but on the app it says I'm not a premium account and wants me to add pay again. I've logged out and back in and restarted phone. Still hasn't changed. How do I fix this. I'm close to can...

  • Newbie
  • I have a premium account. I can see its up to date with payment but on the app it says I'm not a premium account and wants me to add pay again. I've logged out and back in and restarted phone. Still ...
  • Jacob
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 212 Views
  • 1 replies
  • 0 likes

Automatically Charged

I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the instructions. I don't want spotify for another month a...

  • Newbie
  • I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the ins...
  • Jacob
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambie mi cuenta a plan familiar, aun me siguen cobrando mensualmente

estimados, hace unos meses active mi cuenta como plan familiar, pero aun me siguen cobrando mensualmente, elimine mi cuenta como plan familiar y quede como gratis (para anular manualmente la suscripcion), pero aun asi no puedo desactivar el cobro aut...

  • Newbie
  • estimados, hace unos meses active mi cuenta como plan familiar, pero aun me siguen cobrando mensualmente, elimine mi cuenta como plan familiar y quede como gratis (para anular manualmente la suscripc...
  • Alejandro_C
  • Spotify Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

After Premium

Was just wondering after your premium trial runs out do the songs you have downloaded stay downloaded or do they get removed or taken away or something similar.

  • Visitor
  • Was just wondering after your premium trial runs out do the songs you have downloaded stay downloaded or do they get removed or taken away or something similar.
  • KatesHere
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offre e-mail non dispo sur le site/ Suscribe to an offer send by e-mail

Bonjour! J'ai reçu une offre pour 60 jours d'essais en premium mais,quand j'ai voulu en savoir plus après avoir cliqué sur le lien, l'offre d'essai n'est toujours que de 30 jours Quelqu'un peut m'aider?Je vais essayer en anglais, je m'excuse d'avance...

  • Casual Listener
  • Bonjour! J'ai reçu une offre pour 60 jours d'essais en premium mais,quand j'ai voulu en savoir plus après avoir cliqué sur le lien, l'offre d'essai n'est toujours que de 30 jours 😕 Quelqu'un peut m...
  • Chamunda
  • Casual Listener
  • 475 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 475 Views
  • 6 replies
  • 0 likes

Superuser Contribution Trouble logging in

My account was connected to Facebook, now I cannot log in to my Spotify account using either my Facebook or my email. I made a new account and would like to transfer over my old account's followers and music.

  • Newbie
  • My account was connected to Facebook, now I cannot log in to my Spotify account using either my Facebook or my email. I made a new account and would like to transfer over my old account's followers a...
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Premium Family

I have subscribed to this service and invited 2 of my children, but it says the address they are putting in (which is also mine), isn't at the same location. I signed up to a normal account ages ago on Facebook, so want to check what address I have p...

  • Casual Listener
  • I have subscribed to this service and invited 2 of my children, but it says the address they are putting in (which is also mine), isn't at the same location.  I signed up to a normal account age...
  • Suegee69
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

problems to cancel my subscription

Hi, im having troubles with my account because i cant enter to my spotify account, because the facebook account linked was disabled, and i cant login with the email linked to that account either

  • Newbie
  • Hi, im having troubles with my account because i cant enter to my spotify account, because the facebook account linked was disabled, and i cant login with the email linked to that account either
  • KatesHere
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

I cancel my Premium for Students but still Deduct the money from my credit card

I subscribed the premiun for students,but there is mistake about spotify.It didn't work,i can't buy it .So,i bought 9.99/month,free for 30 days!But still deduct the money from my credit card about 4.99 dollar for last premium for students!what can i ...

  • Visitor
  • I subscribed the premiun for students,but there is mistake about spotify.It didn't work,i can't buy it .So,i bought 9.99/month,free for 30 days!But still deduct the money from my credit car...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Daily mix

I put a "heart" on a song in my Daily Mix. How can I remove it ?

  • Newbie
  • I put a "heart" on a song in my Daily Mix. How can I remove it ?
  • KatesHere
  • Community Legend
  • 758 Views
  • 1 replies
  • 0 likes
  • 758 Views
  • 1 replies
  • 0 likes

can't cancel my subscription, keeps coming up with oh no

now this is really starting to p me off, tried multiple times through chrome and ie, cleared my cache and rebooted. let me cancel my account. i will not be returning to spotify after this, it has got to be illegal.

  • Newbie
  • now this is really starting to p me off, tried multiple times through chrome and ie, cleared my cache and rebooted.   let me cancel my account. i will not be returning to spotify after this, i...
  • KatesHere
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Wont accept Paypal payment for premium access?

I've tried using Paypal to pay to upgrade to premium with 0 success? Both using my mobie device and my Mac has anyone else had this issue? Both computer and phone just stuck in loop. My account just stays in free status regardless of what steps I see...

  • Newbie
  • I've tried using Paypal to pay to upgrade to premium with 0 success? Both using my mobie device and my Mac has anyone else had this issue? Both computer and phone just stuck in loop. My account just ...
  • KatesHere
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Heeeelp

I can't login to my spotyfi app, it says ( you can only use spotyfi abroad for 14 days) have been like this for like 2 months:/ and now I'm so annoyed.

  • Casual Listener
  • I can't login to my spotyfi app, it says ( you can only use spotyfi abroad for 14 days) have been like this for like 2 months:/ and now I'm so annoyed.
  • Tham3
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Hi

What is spotifystockholm?

  • Newbie
  • What is spotifystockholm?
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

No vemos los playlists en el family plan

SaludosTengo el plan Familiar premium pero al agregar a familiares no estan viendo los playlistsAgradeceria su ayudaGracias

  • Regular
  • Saludos Tengo el plan Familiar premium pero al agregar a familiares no estan viendo los playlists Agradeceria su ayuda Gracias
  • Bittencourt
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Cant change payment method

Hi,since 3,4 months i try to change my payment method to paypal.Everytime its like "we're sorry, try later"...**bleep**?

  • Newbie
  • Hi, since 3,4 months i try to change my payment method to paypal. Everytime its like "we're sorry, try later"... **bleep**?
  • KatesHere
  • Community Legend
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes