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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294221 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542281 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129791 Views
74 replies
12 likes
Bom dia, meu nome é nathalia ayres, e meu usuario nlayres... quando eu entro na minha conta pelo computador, no canto superior direito onde mostra o nome do usuario, aparece Michelle e nao nathalia. Quando pesquiso pelo meu usuario nlayres, também ap...
Bom dia, meu nome é nathalia ayres, e meu usuario nlayres... quando eu entro na minha conta pelo computador, no canto superior direito onde mostra o nome do usuario, aparece Michelle e nao nathalia. ...
Spotify Star
418 Views
4 replies
0 likes
i can't enter family member's info because it skips right to the "send link" page any advice?
i can't enter family member's info because it skips right to the "send link" page any advice?
Casual Listener
174 Views
2 replies
0 likes
My premium got cancelled and I want to sign back up and it just keeps telling me my card isn't processing. I called my bank and there no block on my account. So why is t it letting sign back up for premium?
My premium got cancelled and I want to sign back up and it just keeps telling me my card isn't processing. I called my bank and there no block on my account. So why is t it letting sign back up for p...
Casual Listener
156 Views
1 replies
0 likes
I left Belgium and I am trying to change "Country" in my premium account but without success. I changed method of payment but nothing changed in the account. I need this because I want to link my premium account to a "family account".Someone can help...
I left Belgium and I am trying to change "Country" in my premium account but without success. I changed method of payment but nothing changed in the account. I need this because I want to link my pre...
Community Legend
185 Views
3 replies
0 likes
HiI just paid a premium familly subscription but can't invite my boyfriend who lives with me. I send the link to him and he gets an error message saying that he's not in the same country as me. We are both in Germany but I paid via Paypal with my fre...
Hi I just paid a premium familly subscription but can't invite my boyfriend who lives with me. I send the link to him and he gets an error message saying that he's not in the same country as me. We ...
Casual Listener
404 Views
4 replies
0 likes
Hey,About 5 hrs ago my account email was changed. I've tried replying to the "this was not me" email. I learned about the situation a bit back. I haven't gotten a ticket number from the email and I have gotten no response from the Twitter either. For...
Hey, About 5 hrs ago my account email was changed. I've tried replying to the "this was not me" email. I learned about the situation a bit back. I haven't gotten a ticket number from the email and I...
Newbie
484 Views
2 replies
0 likes
I upgrade to Family premium. Received an email that said 'welcome to family preium.' 'next step invite family'If I click on button 'invite family' it says send a link.When I send link my family member is asked to enter a code. What code? I have no co...
I upgrade to Family premium. Received an email that said 'welcome to family preium.' 'next step invite family' If I click on button 'invite family' it says send a link. When I send link my family m...
Community Legend
306 Views
5 replies
0 likes
Hi, I had this problem since 2 days ago. On my premium account when i try to log in (I am 100% certain that my username and password are both correct since I log in everyday) it logs me in for about 3 seconds then it just logs me out again. I dont ha...
Hi, I had this problem since 2 days ago. On my premium account when i try to log in (I am 100% certain that my username and password are both correct since I log in everyday) it logs me in for about ...
Casual Listener
333 Views
2 replies
0 likes
Hello Spotify support. I recently discovered I was hacked when my account suddenly didn't show my previous playlists, and had these playlists exchanged for only Italian music. How do I go about getting my account back? By a miracle, the hacker forgot...
Hello Spotify support. I recently discovered I was hacked when my account suddenly didn't show my previous playlists, and had these playlists exchanged for only Italian music. How do I go ab...
Spotify Star
526 Views
1 replies
0 likes
I noticed in the last 2 days an unauthorised device appearing all of a sudden in my Spotify Connect and then playing some Vietnamese artists. I changed all my passwords - Facebook, Wifi etc but could not change the default account password linked to ...
I noticed in the last 2 days an unauthorised device appearing all of a sudden in my Spotify Connect and then playing some Vietnamese artists. I changed all my passwords - Facebook, Wifi etc but could...
Spotify Star
1196 Views
1 replies
0 likes
This is The paypal transaction number2XL55145T3730942V why My account is not premium???Thank you
This is The paypal transaction number 2XL55145T3730942V why My account is not premium??? Thank you
Spotify Star
261 Views
1 replies
0 likes
Is there a way to share playlist within a Family Account without using a social media account?If there is an option it was not obvious.Thanks you!
Is there a way to share playlist within a Family Account without using a social media account? If there is an option it was not obvious. Thanks you!
Spotify Star
195 Views
1 replies
0 likes
HelloI would like to withhold my free trial of Spotify till June when I get my new car. Is that possible please.Jim Brett
Hello I would like to withhold my free trial of Spotify till June when I get my new car. Is that possible please. Jim Brett
125 Views
0 replies
0 likes
I moved to Italy and to be able to continue using Spotify I should change the country in my profile. BUT Spotify won´t let me log in - because of the "country-problem". What do I do now?
I moved to Italy and to be able to continue using Spotify I should change the country in my profile. BUT Spotify won´t let me log in - because of the "country-problem". What do I do now?
Spotify Star
233 Views
1 replies
0 likes
So I received an email notification that my subscription fee could not be charged. And I know the reason is because my old card has expired and now have a new one. I went on to my account page to update my payment details but the system would not acc...
So I received an email notification that my subscription fee could not be charged. And I know the reason is because my old card has expired and now have a new one. I went on to my account page to upd...
Spotify Star
164 Views
1 replies
0 likes
I recently moved to a new country, but when I try to change my country settings on my profile page, the drop-down shows no other countries than my previous country of residence. What to do with this annoying technical issue?
I recently moved to a new country, but when I try to change my country settings on my profile page, the drop-down shows no other countries than my previous country of residence. What to do with this ...
Spotify Star
296 Views
6 replies
0 likes
I cannot login to my old account to upgrade to premium. I think the only way is to release the email address and then I can sign up again. When I try to sign up, it is saying that the email is linked to a Facebook account (deactiated years ago). When...
I cannot login to my old account to upgrade to premium. I think the only way is to release the email address and then I can sign up again. When I try to sign up, it is saying that the email is l...
Not applicable
191 Views
2 replies
0 likes
I've had Spotify premium for over 3 years now. It gets billed to me through Sprint. This passed Wednesday, I received a text from boku, indicating that my premium has been canceled. My Spotify account is now "free", while I've been paying premium all...
I've had Spotify premium for over 3 years now. It gets billed to me through Sprint. This passed Wednesday, I received a text from boku, indicating that my premium has been canceled. My Spotify accoun...
Casual Listener
1187 Views
4 replies
0 likes
Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" beca...
Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloa...
Regular
286 Views
2 replies
0 likes
Is there a difference, in sound quality when streaming from An app on a phone or from a computer. Thanks
Is there a difference, in sound quality when streaming from An app on a phone or from a computer. Thanks
Moderator
214 Views
1 replies
0 likes
